Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
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My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff is amazing!
This salon always has a positive atmosphere and the staff are so kind and respectful. Rylee is a delightful person. She makes me look so good lol Highly recommend
November 20, 2024
Reply from Chatters Hair Salon - Thunder Centre
We are so happy to hear you had a positive experience with our salon and staff. We appreciate your kind words about our team and are thrilled you were happy with your service. We look forward to seeing you again soon!
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Jennifer F
My stylist Jennifer is excellent. Not only did she style my hair the way I wanted it but we had pleasant conversation throughout my appointment. She named every product and it's use as she used it and checked with me at the end of my appointment to see if I needed any products. While there she assisted an elderly client with a personal accident in the washroom. She is a very kind hearted person whom I will definitely be returning to
Anne Forbes
November 8, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind words about your stylist. We're delighted to hear about your positive experience and the exceptional care you received. We're proud to have stylists who are not only skilled but also compassionate and go above and beyond for our clients. We appreciate you sharing your experience and look forward to welcoming you back soon.
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind words! We appreciate your feedback.
My stylist did an amazing job
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but she took her time and made sure it was done properly. I’ve had previous bad experiences with people rushing! I will definitely rebook again!
November 2, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had such a positive experience! It's wonderful to know that our stylist was able to work with your thick hair and deliver the results you desired. We appreciate you taking the time to share your feedback, and we're so glad you're happy with the service you received. We look forward to welcoming you back soon!
Reply from Chatters Hair Salon - Thunder Centre
We're delighted to hear about your positive experience. We appreciate your kind words about Rylee's professionalism and dedication.
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Good service
Good service
Very clean
Rylee did what i wanted in a haircut
I would highly recommend going here
October 28, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind review! We're thrilled to hear you had a positive experience and that you were happy with the service. We strive to maintain a clean and welcoming environment, and we're glad you felt comfortable and well-cared for. We appreciate your recommendation and look forward to seeing you again soon!
Found exactly what I was looking for
Great cut, great colour. Sam is a true professional! Will definitely return for the same service!
October 19, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your wonderful review! We are delighted to hear you enjoyed your experience and are thrilled you found to be a true professional. We strive to provide excellent service and are glad you felt it. We look forward to seeing you again soon!
Jenn is awesome and love my haircut…
Jenn is awesome and love my haircut and colour. Also, she on time so I like that in a hairdresser. Also I appreciate her advice on hair products
October 24, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind review! We're so happy to hear you enjoyed your experience and were happy with your stylist's work. We appreciate your feedback and look forward to seeing you again soon.
Jennifer f is always on point that's…
Jennifer f is always on point that's why she has been my stylist for 15 years. Leave feeling fresh and happy. She always gets a fb selfie post with a tag
October 18, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you've had such a positive experience with your stylist for the past 15 years. It's wonderful to know you consistently leave feeling refreshed and happy. We appreciate you taking the time to share your feedback.
Reply from Chatters Hair Salon - Thunder Centre
We appreciate your kind words and are glad you found our service professional and easy to work with. We strive to provide a positive experience for all our customers.
Hair stylist gave attitude was not…
Hair stylist gave attitude was not friend Red DG tt buyout foru honouring the last job I had and you were Ty in a kkiiiihjhhzzz
October 4, 2024
Reply from Chatters Hair Salon - Thunder Centre
We understand you had a negative experience with our stylist. We strive to provide excellent customer service and are disappointed to hear your stylist was not friendly. We will take your feedback seriously and use it to improve our services.
They got me in that very moment..
They got me in that very moment... staff is outstanding! Thank you ladies!
September 24, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you had a positive experience with our staff. We appreciate your kind words and are happy to know you were able to get the help you needed.
As always great service and great hair…
As always great service and great hair stylist
September 26, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind review! We're so happy to hear that you enjoyed your recent experience and the service you received. We appreciate you taking the time to share your positive experience.
Mackenzie gave my hair a great color…
Mackenzie gave my hair a great color and a very soft texture.
Thank's a lot
September 25, 2024
Reply from Chatters Hair Salon - Thunder Centre
We appreciate you taking the time to share your positive experience. We're thrilled to hear you were happy with your hair color and texture. We strive to provide our clients with the best possible service, and we're glad you enjoyed your appointment.
Samantha was very personable polite and…
Samantha was very personable polite and courteous. My hair cut was an exactly what it hoped for and more.
September 17, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you had a positive experience. We appreciate your kind words about Samantha and are thrilled you're happy with your haircut.
Reply from Chatters Hair Salon - Thunder Centre
We are so glad to hear that you had a positive experience! We appreciate your kind words about our service, and we are always striving to provide the best possible experience for our customers.
Rylee was awesome during my hair…
Rylee was awesome during my hair appointment. She chatted with me the whole time and gave me great advice about how to take care of my hair. I would definitely book with her again!
September 9, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you had a positive experience with Rylee. It's wonderful to know she made you feel comfortable and provided helpful advice. We appreciate your kind words and hope to see you again soon.
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