Chatters Hair Salon - Skyview Reviews 559

TrustScore 4.5 out of 5

4.7

13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA


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Rated 5 out of 5 stars

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more

Company replied

Rated 5 out of 5 stars

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Company replied

Rated 5 out of 5 stars

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more

Company replied

Rated 5 out of 5 stars

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada

  • +1 780-476-7211

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Professional Care and Friendly Service

When I tried to book my appointment online, the site did not work. So I finally had to call. I hope it gets fixed soon. The appointment site as been down for at least a couple of months.
Otherwise my service was done efficiently and professionally. The service providers were friendly and attentive.

August 21, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We appreciate you bringing the online booking issues to our attention. We're sorry you experienced difficulty and had to call. We are working to resolve this. We're glad the service itself met your expectations with Lobna.

Rated 5 out of 5 stars

Lisa is very personable

Lisa is very personable. She listens attentively and offers different choices of possible styles. I am a repeat client.
I also like the clear and easy way to book an appointment online.

August 19, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you find them personable and appreciate their attentiveness. It's great to know you value the different style options offered and the easy online booking. Thank you for your continued patronage!

Rated 5 out of 5 stars

Love my cut and colour!

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touch up my hair at home. Her work is so precise that it holds its shape and style beautifully throughout the day. Highly recommend Lisa for her exceptional, top-notch skills!

August 18, 2025
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Reply from Chatters Hair Salon - Skyview

We're so glad to hear that you feel amazing after your appointments. It's wonderful that the precision of the styling allows you to maintain your look effortlessly. We appreciate you recommending our top-notch skills!

Rated 5 out of 5 stars

Really friendly and funny

Really friendly and funny

August 17, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you found Lita friendly and funny; we appreciate your feedback!

Rated 5 out of 5 stars

Great cut!

I was very happy with my hair cut. I felt the stylist listened to me and was very competent

August 16, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you were very satisfied with your haircut and that Lita met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Star is an exceptional hairstylist!

Star is an exceptional hairstylist! She truly understands what hairstyle suits me best and I always leave feeling confident and refreshed. I will definitely coming back.

August 15, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you feel confident and refreshed with your hairstyle! We appreciate you recognizing the hairstylist's understanding of what suits you best. We look forward to your return!

Rated 5 out of 5 stars

Both my wife and came for a hair cut…

Both my wife and came for a hair cut with Lisa. She did an amazing job for both. Had a great experience and loved talking with her. Will definitely be back again.
Thank you so much for the great haircut 😊

August 11, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you and your wife had such a great experience! We appreciate you sharing your kind words, and we're so glad you loved your haircuts. We look forward to seeing you both again.

Rated 5 out of 5 stars

What can I say about Lisa

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interest at heart! An I am never disappointed. Thanks Lisa - appreciate you so, so much! The front desk staff are truly welcoming and I always feel like I’m family when I come in - greeted so warmly.

August 9, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that she always has your back! It's wonderful that you appreciate the excellent recommendations. We appreciate you acknowledging that you feel like family and for the warm welcome you receive.

Rated 5 out of 5 stars

Star is amazing

Star is amazing, she really listens and makes me feel beautiful every time k leave!

August 7, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you feel beautiful after your visits! It's wonderful knowing that Star listens and provides such positive experiences for you.

Rated 5 out of 5 stars

Stylist was friendly and did a great…

Stylist was friendly and did a great job. Asked lots questions as to what I wanted and got it right.

August 5, 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your experience with Ciara! It's wonderful to hear the stylist understood your vision and delivered such a great result. Thank you for your positive feedback.

Rated 5 out of 5 stars

Very knowledgeable stylist

Very knowledgeable stylist. Lisa has a lot of experience with colors and cuts and does an excellent job.

August 1, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you had such a positive experience! It's great to know the stylist's expertise with colors and cuts met your expectations. Thanks for your feedback!

Rated 5 out of 5 stars

Curly hair? See Heather :)

Heather knows how to cut naturally curly hair, and is also lovely to chat with.

August 1, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you enjoyed your haircut and conversation! It's wonderful to know that we met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very happy

The hairdresser I got today listed to what I wanted and took her time cutting my hair. I was very impressed with her work and the attention to detail.

July 30, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you were impressed with the service you received! It's wonderful to know that Lobna listened to your preferences and paid great attention to detail. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly

Friendly, acknowledge you upon entry, precision haircut! Very nice stylist!

July 31, 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your experience with Lobna! We appreciate your positive feedback regarding our friendly service and precise haircuts. Thanks!

Rated 5 out of 5 stars

Experience

I came in with low confidence in how my hair looked but Star made me feel heard and reassured that my hair was going to be fine. I left the salon with confidence and my hair looked amazing. She answered all my hair related questions and recommended me great products

July 30, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you felt heard and reassured! It's wonderful you left with confidence and amazing-looking hair. We appreciate you mentioning the helpful product recommendations and that all your questions were answered.

Rated 5 out of 5 stars

Lisa did an AMAZING job on my cut

Lisa did an AMAZING job on my cut. I asked for a very different style and length than what I had walked in with. Lisa asked if I was sure that I wanted a cut that short. I said yes. Lisa now has a regular client!

July 29, 2025
Unprompted review
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you had such a positive experience with Lisa! We appreciate you choosing us, and we're so glad you are pleased with your new style. We look forward to seeing you again!

Rated 5 out of 5 stars

Lisa the hairdresser is wonderful with my 89 year old mother-

Front desk staff and hair dressing staff always welcoming and very helpful- Thank you

July 19, 2025
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Reply from Chatters Hair Salon - Skyview

We're so glad to hear that you find our front desk and hairdressing staff welcoming and helpful! We love to know that she enjoys her appointment with Lisa! We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

Lobna is an incredible hair stylist she…

Lobna is an incredible hair stylist she pays so much attention to details and taking as much time as needed to get the job done properly. My hair colour was amazing. Well done Lobna!

July 24, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you had such a positive experience! It's wonderful to know that you appreciated the attention to detail and the amazing hair color. Thank you for your feedback!

Rated 5 out of 5 stars

Heather is amazing

Heather is amazing. She helped me with a new style and I’ve never had so many compliments!

July 18, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you're pleased with your new style! It's wonderful to know that Heather helped you discover a look that brings you so many compliments. Thanks!

Rated 2 out of 5 stars

One stylist doesn't listen to customer preference. Other stylist good.

Liked the location and ambience.

DISLIKED the fact that the stylist said she wasn't able to cut my hair the way I asked - even though EVERY other stylist cuts it that way. Had to go home and finish the job myself, ugh. I won't book her again.

May 17, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate your feedback on the location and atmosphere. We're sorry the stylist couldn't meet your expectations for the haircut and that you had to adjust it yourself. We'll address this to improve our services.

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