Chatters Hair Salon - Skyview Reviews 559

TrustScore 4.5 out of 5

4.7

13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more

Company replied

Rated 5 out of 5 stars

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Company replied

Rated 5 out of 5 stars

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more

Company replied

Rated 5 out of 5 stars

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada

  • +1 780-476-7211

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Star is fantastic

Star is fantastic. Forever client now!

July 17, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you had a fantastic experience. Thank you for your long-term support; we appreciate it!

Rated 5 out of 5 stars

Warm welcome when you enter

Warm welcome when you enter, comfortable seating and good workmanship. What else could one want?

July 12, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you felt welcomed and comfortable and that you appreciated the quality of our work. Thank you for your positive feedback; we appreciate it!

Rated 3 out of 5 stars

Well it's been 1 week since I was…

Well it's been 1 week since I was there. I am not totally happy with my hair cut as I feel like it's like a brush cut. It is really really short .. I like short hair but there's no whispy for bangs. I k8nda feel like a retard. Pardon the expression.

July 3, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We appreciate you taking the time to share your experience. We're sorry to hear that you're not completely satisfied with your haircut and feel it's shorter than you wanted. We value your feedback and will share it with our team.

Rated 5 out of 5 stars

Great cut for my daughter

My daughter went in to get her hair cut for her birthday. It looks great

July 7, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that your daughter's haircut for her birthday looks great! Thank you for sharing your positive experience with Lisa!

Rated 5 out of 5 stars

I used to cut my own hair

I used to cut my own hair, until I finally decided to book an appointment with Heather at Chatters. Ever since then, she’s been the only one who I will allow to cut my hair! She is so friendly and talented. She gives amazing advice and understands my needs! My kids also go to Chatters and they totally love it! Above all, this is the place we love for all our hair needs.

June 14, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you and your kids love our services! It's great to know that you've found someone whose advice you value and who understands your hair needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

chatter Hair salon is an Awesomes …

chatter Hair salon is an Awesomes place to get your hair Cut, the staff are very awesome

July 4, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We appreciate you sharing your experience! We're happy to hear that you find our salon awesome and that you enjoyed your appointment with Lisa!

Rated 5 out of 5 stars

Ciara

Ciara is very knowledgeable and she asked what I was looking for in the haircut

June 23, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you found Ciara knowledgeable and that they took the time to understand your haircut preferences. Thank you for your feedback!

Rated 5 out of 5 stars

Service was great Star is a very great…

Service was great Star is a very great hairdresser. I’m always pleased after she cuts my hair. I highly recommend her.

June 27, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're so glad to hear you had a great experience! It's wonderful that you're always pleased with your haircuts. We appreciate you recommending our services!

Rated 3 out of 5 stars

Was quite the process got sent to a…

Was quite the process got sent to a person who did a question thing to see what I wanted to end up she was over booked an had to come back at 2 then the desk person said at 1130 so came back n person was scared of caps to put streaks in my hair so used foil n missed all my roots . Great for all the older ladies who want to fluff up they're hair but for coloring rather buy a box n do it on my own next time . Sweet people all need more training though !!

June 16, 2025
Rated 5 out of 5 stars

Star did an exceptional job of making…

Star did an exceptional job of making my otherwise flat dreary hair into a light and bouncy simple style. She was fabulous!

June 26, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you loved the light and bouncy style! It's wonderful to know that you had a fabulous experience with Star and that we met your expectations. Thanks for your feedback!

Rated 5 out of 5 stars

Great Service

Heather is always amazing and I always leave happy with my hair.

June 14, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you consistently leave happy with your hair! It's wonderful to know you find Heather amazing! We look forward to seeing you again!

Rated 3 out of 5 stars

Prices went up and was not happy with…

Prices went up and was not happy with tge cut

June 8, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Karen,

Thank you for taking the time to give us the feedback about your appointment. We will take this information and review with our team. We would love to get you in to fix anything that you are not happy with with your haircut! Please give us a call!

Rated 5 out of 5 stars

Last Minute Appt

Last Minute Appt
I called Chatters as my hair was an absolute mess and I needed something done before my son's commencement ceremony that evening. Desperate, I called Chatters and negotiated a time (immediately) with Lobna - the stylist. Lobna did an AMAZING job! She washed, cut, blow dried and styled my hair beautifully! I love my hair!
Many thanks,
Leah :)

June 5, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Leah,

We're so glad to hear that you had a wonderful experience! It's great to know that we could accommodate you at the last minute and that you were happy with your hair. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

I really find the staff friendly both…

I really find the staff friendly both at the front desk as well as the stylists. I was there for a haircut and it is the second time I have been. I returned because it was a great cut and also I feel like it was well priced. Kudos to Lisa!

June 7, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Susan,

We're so glad to hear you find our team friendly and that you enjoyed your haircut! It's wonderful that you feel our pricing is fair. We appreciate your kind words and are happy you returned for a second visit.

Rated 5 out of 5 stars

Great place !

June 6, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Charlene,

Thank you for taking the time to let us know you had a great experience with Lisa and our staff! We look forward to seeing you next time!

Rated 5 out of 5 stars

Melanie!!!!

June 1, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Marian, We are Thrilled to hear you had a 5 Star experience with Melanie! We hope you continue to totally love your new hair! We look forward to seeing you again!

Rated 5 out of 5 stars

Lisa is my go to girl!

I have been with Lisa prior to the opening of the Skyview Chatters and I love her so much that I floowed her to the Skyview salon. She is the only hair dresser I trust with my hair and my crazy ideas! She is really good at getting the physical results of your idea. Keeps your hair the healthiest it can be and will be truthful with how things will work, turnout or if it's not advised.

May 24, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Jordana

We're so glad to hear that you followed and trust her expertise! It's wonderful that she understands your visions and prioritizes the health of your hair. We appreciate your positive feedback and loyalty.

Rated 5 out of 5 stars

Melanie was wonderful

Melanie was wonderful! My daughter talked her ear off! The cut is gorgeous!

May 31, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Rachel,

We're happy to hear that your daughter had a wonderful experience! We appreciate your positive feedback and are so glad you love the haircut.

Rated 5 out of 5 stars

Best service!

Star is an elite stylist, always discusses and explains in detail to understand!! I recommend her to anyone that wants an exceptional stylist!!

May 25, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you had such a positive experience with Star! We appreciate you recommending our services to others. Thanks for your feedback!

Rated 5 out of 5 stars

Hair cut

Heather was great. I'll definitely see her again!

May 23, 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your experience with Heather! Thank you for the positive feedback; we appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look