Chatters Hair Salon - South Edmonton Common Reviews 865

TrustScore 4.5 out of 5

4.7

9731 19 Avenue Northwest, South Common, T6N 1N5 Edmonton, AB, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was my first time meeting with a hair stylist as I typically went to a barber. In my consultation with Erik, I learned a lot of incredibly helpful information about my hair type, hair care, and h... See more

Rated 5 out of 5 stars

Went to Chatters South Common in Edmonton April 2 and Katherine G was my stylist. 5 out of 5! She knew exactly what to do with my curly hair and was so lovely and personable. Had a great experience an... See more

Rated 5 out of 5 stars

Jas K. our stylist what can I say😊 She has an infectious energy that lights up every room she walks into. Her bubbly personality and genuine friendliness makes people feel immediately at ease and wel... See more

Company replied

Rated 3 out of 5 stars

Katherine was kind and pleasant, but the service felt a little rushed. I brought photos and asked for more layers, though it felt like my preferences weren’t fully prioritized. My hair wasn’t blown ou... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 9731 19 Avenue Northwest, South Common, T6N 1N5, Edmonton, AB, Canada

  • +1 780-461-4247

4.7

Excellent

TrustScore 4.5 out of 5

865 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Erik the wonderful stylist

This was my first time meeting with a hair stylist as I typically went to a barber. In my consultation with Erik, I learned a lot of incredibly helpful information about my hair type, hair care, and hair maintenance. I felt cared for and understood his thought process when I came to deciding what was best hair for my hair type. I would recommend anyone who wants to have an expert in their craft to book a consultation with Erik. He takes time making sure you feel confident and content with what you will get at the end.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Katherine G = Rock Star

Went to Chatters South Common in Edmonton April 2 and Katherine G was my stylist. 5 out of 5! She knew exactly what to do with my curly hair and was so lovely and personable. Had a great experience and left with a great haircut.

April 2, 2026
Unprompted review
Rated 3 out of 5 stars

The service itself was good.

The service itself was good, the stylist did a great job on my hair.
However, the pricing was very misleading. I was quoted $20 over the phone when booking, but after the service, I was charged $30. That was quite surprising and honestly frustrating.
Customers deserve clear and accurate pricing upfront. Please ensure your staff are properly trained to provide correct information when booking appointments. Transparency matters, and surprises like this damage trust.
Thanks

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Erik was fabulous

My experience with Erik was fabulous. He was patient, receptive and unhurried as he expertly advised me on my hair color and curly cut. My 8 yr old with the tangled mess of curly hair also went to see him. It was another great experience. She loves her new hair cut and no more tears with brushing. Thank you! Thank you!

October 21, 2025
Unprompted review
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you had a fabulous experience! It's wonderful that you found the advice on your hair color and curly cut patient and receptive. We appreciate that your 8 yr old loves the new hair cut and brushing is tear-free. Thank you!

Rated 5 out of 5 stars

Cj was awesome

Cj was awesome. I got my haircut exactly the way I wanted

October 11, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you had a great experience and that you got the haircut you wanted. Thank you for your positive feedback!

Rated 5 out of 5 stars

Candace is amazing

Candace is amazing! She is so patient and kind and does an excellent job on my mom’s hair. So grateful.

October 11, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear that your mom's experience was wonderful! We truly appreciate you acknowledging the care and dedication provided. Thanks so much!

Rated 5 out of 5 stars

Eric is the best!

Eric is wonderful! He is knowledgeable and very passionate about his work. He gave my daughter so much confidence after her haircut. We also learned a lot from him! We’ll be his forever client! ❤️

October 10, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear about the confidence your daughter gained from her haircut! It's wonderful that you found Eric knowledgeable and passionate, and that you learned a lot. We appreciate your feedback!

Rated 5 out of 5 stars

Amanda O is great

Amanda O is great! 10/10.

October 7, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you had such a wonderful experience with Amanda. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Great service being greeted on arrival

Great service being greeted on arrival. Good discussion with the stylist and impressed with his knowledge. I was really pleased with my hair. Highly recommend.

October 4, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you received great service upon arrival and appreciated the stylist's knowledge! We're so glad you were pleased with your hair. Thank you for your recommendation!

Rated 5 out of 5 stars

Great experience

Hands down one of the best hair cuts I have had. Katherine G. was fantastic.

October 3, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Was a great experience

Was a great experience
Emily walked out feeling perfect and content with her hair. Will def be back!

October 4, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that the experience was great and that Emily felt perfect and content with her hair. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Charles is a personable

Charles is a personable, highly skilled, stylist! Excellence is his aim every time.

October 4, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you had such a wonderful experience! It's great to know that you found the stylist to be highly skilled. Thank you for your positive feedback!

Rated 5 out of 5 stars

Candace did my haircut and hair colour…

Candace did my haircut and hair colour fabulously. She was amazing at her job and I love how my hair turned out to be in the end 🫶🏻✨

September 27, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear that your haircut and color turned out fabulously! It's wonderful that you love how your hair looks. Thanks for your positive feedback!

Rated 5 out of 5 stars

Great hair do by abszara

Great hair do by abszara

October 3, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're glad you enjoyed your experience; we appreciate your feedback and are grateful for your positive comments.

Rated 5 out of 5 stars

Erik was fantastic!

Erik was fantastic! Super friendly and did an excellent job bringing the hair updo vision to life. The salon was clean and the front desk staff were great.

October 4, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear that you had a fantastic experience! It's great to know that your hair vision was brought to life and that you appreciated our salon's cleanliness and our team.

Rated 5 out of 5 stars

My stylist is Kathrine G

My stylist is Kathrine G. She is fabulous. Every time she does a wonderful job. She hasn’t disappointed me once. I love my haircut. Thanks Kathrine.

September 30, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're happy to hear that you consistently have wonderful experiences! It's great to know that you love your haircuts and appreciate the excellent service you receive. Thanks for sharing your positive feedback.

Rated 5 out of 5 stars

Charles the color specialist!

Charles gave me the exact color I was looking for I honestly think he has the ability to read minds. Thanks for the great look!

October 1, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear that we were able to provide you with the perfect color! Thanks for your kind words; we truly appreciate your positive feedback and are glad you love your new look.

Rated 5 out of 5 stars

Efficient and friendly

Appreciate Katherine's attention and expertise to clients' needs, making an enjoyable stay at Chatters South Common!

October 3, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're glad you enjoyed your visit! It's wonderful to know our attention to your needs made your stay enjoyable. Thank you for your positive feedback.

Rated 5 out of 5 stars

The Filipino guy who cut my hair

The Filipino guy who cut my hair, I forgot his name sorry, he cut my hair perfect the way I want it.

September 30, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We're so happy to hear that you received a perfect haircut! We appreciate you taking the time to leave us this great feedback. Thank you!

Rated 5 out of 5 stars

Great service!

Great service! Very happy with the outcome

September 29, 2025
Chatters Hair Salon - South Edmonton Common logo

Reply from Chatters Hair Salon - South Edmonton Common

We appreciate you letting us know about the great service and positive outcome! We are so glad you had a positive experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look