Chatters Hair Salon - Southland Mall Reviews 54

TrustScore 4.5 out of 5

4.6

2965 Gordon Road, #36, S4S 6H7 Regina, SK, CA


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Rated 5 out of 5 stars

Chenoa does an excellent job with my cut. She quick and efficient. She also has great customer service in She remembers small personal details from one visit to the next. Very few people pay that kind... See more

Company replied

Rated 5 out of 5 stars

We were cutting a lot off my 5 yr olds hair to even off a mess. Emilie was really great with her, putting her (and me) at ease. It was a really great experience for us!

Company replied

Rated 3 out of 5 stars

Text that you get after you book an appointment is useless. Doesn't tell you the time or date. People answering the phones lack hair styling knowledge. But my stylist Amber is great. She knows what... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience, I’ve been here before and it’s always been a positive, and just happy space for everyone!! Caitlynn was my stylist and she made me feel beyond comfortable and my haircut w... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service!

We were cutting a lot off my 5 yr olds hair to even off a mess. Emilie was really great with her, putting her (and me) at ease. It was a really great experience for us!

June 24, 2024
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Reply from Chatters Hair Salon - Southland Mall

We're so glad to hear you had a positive experience. It's wonderful that Emilie was able to make your daughter feel comfortable and at ease during her haircut.

Rated 5 out of 5 stars

Professional

Professional, listens, efficient

June 20, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Chenoa is fantastic

Chenoa is fantastic. She listens and works hard to recreate my inspiration sources. Customer service is great.

June 12, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Brittany is a super stylist

Brittany is a super stylist. The other staff is friendly and professional. I really like the new Grasslands location.

June 1, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Amber is an amazing stylist and treats…

Amber is an amazing stylist and treats her clients well.

May 17, 2024
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Reply from Chatters Hair Salon - Southland Mall

We are delighted to hear that Amber provided you with an exceptional styling experience. Our team strives to ensure that every client feels valued and well-cared for. Thank you for recognizing Amber's talent and dedication. We appreciate your positive feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

(Grasslands location) Brittany is…

(Grasslands location) Brittany is amazing at what she does. This was my second haircut with her. I had so many compliments on the cut she gave me, I had to come back. Thanks again Brittany!

May 19, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Excellent service

Chenoa does an excellent job with my cut. She quick and efficient. She also has great customer service in She remembers small personal details from one visit to the next. Very few people pay that kind of attention anymore!

May 15, 2024
Chatters Hair Salon - Southland Mall logo

Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 1 out of 5 stars

They didn't wash my daughter's hair…

They didn't wash my daughter's hair just cut and then braiding caked with hair spray. Over 70 dollars? Pretty sure I paid for the wash. We were a little late because I wasn't aware that the location had changed. Not happy. We now have to wash and braid in the morning. Waste of time and money.

May 9, 2024
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Reply from Chatters Hair Salon - Southland Mall

Hi Cynthia
Thank you for taking the time to review your appointment.
I am so sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.

With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?

Thank you

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars
Chatters Hair Salon - Southland Mall logo

Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 4 out of 5 stars

Good

She clearly knew what she was doing and gave me what I asked for. Look better than before. Will go again for next cut.

April 16, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Amazing stylist

Amazing stylist, friendly and knowledgeable.

April 6, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

As always Chenoa did a fabulous job

As always Chenoa did a fabulous job

March 15, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Why I like Chatters in Harbour Landing formerly located in the Southland Mall

My stylist knows exactly what I want and what suits me. By far my stylist makes it the best. The people are friendly, the service is excellent, the products are very good and the prices are within reason. It's a joy to go there.

February 28, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

I had Emilie D do my hair today and I…

I had Emilie D do my hair today and I will definitely be back. She was so knowledgeable and my hair looks amazing.

March 1, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Rocelyn is Amazing!!

Rocelyn is Amazing!!
She always goes above and beyond to make sure I'm comfortable, happy and heard. She's been my stylist for years and I recommend her to everyone!

February 8, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

I got one of my best cuts ever!

I would give more stars if I could. Excellent hair stylist!

January 27, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Tatum was great

Tatum was great! Asked lots of questions to understand what I wanted! My color turned out get! Love it!

January 13, 2024
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Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars
Chatters Hair Salon - Southland Mall logo

Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Excellent

Excellent haircut and the friendliest staff. Thanks very much, Kaia!

January 5, 2024
Chatters Hair Salon - Southland Mall logo

Reply from Chatters Hair Salon - Southland Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

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