Chatters Hair Salon - Square One Reviews 739

TrustScore 4.5 out of 5

4.7

100 City Centre Drive, #1-819, L5B 2C9 Mississauga, ON, CA


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Rated 5 out of 5 stars

Denisa has been amazing every time I've visited. She is incredibly talented, welcoming, and always makes the appointment such a positive experience. She takes time to listen, gives honest advice, and... See more

Rated 3 out of 5 stars

Client's neck felt sore afterwards. Stylist should communicate with client while shampooing hair in basin - for e.g., asking client to raise head or informing client instead of lifting it without warn... See more

Company replied

Rated 5 out of 5 stars

Denisa is absolutely the best. I really look forward to getting my hair done by Denisa. She is so incredibly talented and her passion for hair really shines. I know I will ALWAYS walk out of Chatte... See more

Company replied

Rated 5 out of 5 stars

I've been searching for a stylist who truly understands my taste for years — and I finally found that at Chatters. Mhia did an amazing job with my hair! I walked in feeling so self-conscious and unhap... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 100 City Centre Drive, #1-819, L5B 2C9, Mississauga, ON, Canada

  • +1 905-566-9609

4.7

Excellent

TrustScore 4.5 out of 5

739 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Andy makes my visit always amazing!

Andy makes my visit always amazing!
He is truly professional at what he does!!

August 22, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that your visits are always amazing! We appreciate you acknowledging the professional service you received, and we thank you for your feedback.

Rated 5 out of 5 stars

Denisa was an absolute darling

Denisa was an absolute darling, listened really actively to what I had in mind. She guided me to make a decision point and I left the rest in her care which turned out to be exactly what was well suited for me. Overall I was treated kindly and professionally especially with regards to my privacy preferences:)

August 22, 2025
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Reply from Chatters Hair Salon - Square One

We're so glad to hear you had a positive experience! It's wonderful you felt heard and that you appreciated the guidance. We value your privacy and are happy the service met your needs. Thank you for your feedback!

Rated 5 out of 5 stars

This was my second time coming in for…

This was my second time coming in for an appointment
I got a color touch up and hair cut and I again had an amazing experience
My stylist Devon is incredible and did an insanely incredible w

August 21, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy to hear that you had another amazing experience with us! It's wonderful that you enjoyed your color touch-up and haircut. We appreciate your kind words!

Rated 5 out of 5 stars

I had a great experience with Denisia…

I had a great experience with Denisia very respectful and professional she did exactly what I needed ( I do wear hijab and she went out of her way to provide me privacy) however the girl at the front desk ( not sure what her name was ( african girl) she was so sarcastic about my request which I found it very unprofessional and disrespectful

August 14, 2025
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Reply from Chatters Hair Salon - Square One

We're glad you enjoyed your experience and appreciate your kind words regarding the service you received. We're also sorry to hear about the front desk experience. We'll address this to ensure respectful interactions for everyone. Thank you for your feedback.

Rated 3 out of 5 stars

I really enjoyed the atmosphere however…

I really enjoyed the atmosphere however my hair turned out half how my reference photo looked... My platinum blonde still has streaks of yellow in it which is unfortunate. I was just getting my money piece that was bleached and another section of hair in the back that had previously been bleached touched up and toned to be more platinum coloured and less blonde. The lady was really sweet and bleached it twice to try to get the roots to not be as yellow but there is still yellow in the platinum. I will say she is an apprentice and this is a learning curve.

August 18, 2025
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Reply from Chatters Hair Salon - Square One

We appreciate you sharing your experience. We're sorry the results didn't fully match your expectations, especially regarding the platinum tone. We value your feedback as it helps us improve our training. We'll address this with the team.

Rated 5 out of 5 stars

Today I came in and showed Andy what i…

Today I came in and showed Andy what i want to have. And he nailed it. I love him so much. He is my go to whenever I want a layered a balayage. You can never fo wrong with Andy.

August 18, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy to hear that you had such a wonderful experience! It's great to know that we were able to meet your expectations and that you love your layered balayage. Thanks for your positive feedback!

Rated 5 out of 5 stars

Thanks to Andy

Thanks to Andy, as always, does a great job! Absolutely love it!!

August 18, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this wonderful feedback!

Rated 5 out of 5 stars

Denisa is the best

Denisa is the best ! If you come here, make sure you ask for her.

August 15, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy to hear that you had such a positive experience! We appreciate you taking the time to leave us this great feedback.

Rated 5 out of 5 stars

Transformed My Hair and My Day!

I was very satisfied with the results. Will definitely come back.

August 13, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that you were very satisfied with the results! We appreciate your feedback and look forward to seeing you again.

Rated 5 out of 5 stars

Great overall experience and amazing haircut!

It was our first time at this salon, and I booked a haircut for my teenage daughter with Mhia. The online booking process was very easy and I liked that we are able to choose the stylist we want with the price published.
Mhia was very accommodating and asked a couple of questions to ensure she understood the haircut my daughter wanted. She took her time and the cut was done with care. My daughter loved her haircut! Mhia is great!

I also appreciated that I was given water while waiting for my daughter.

We will definitely be back!

August 12, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that your first visit to our salon was a success! It's great to know that you found the online booking process easy and that your daughter loves her haircut. We appreciate your positive feedback and look forward to seeing you both again soon!

Rated 5 out of 5 stars

Rebecca is absolutely amazing at her…

Rebecca is absolutely amazing at her work! She understands exactly what the client wants and delivers beyond expectations. Her professionalism, attention to detail, and warm personality make the whole experience a pleasure. I’m extremely happy with the results and will definitely be coming back to her in the future

August 13, 2025
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Reply from Chatters Hair Salon - Square One

We are so happy to hear about your wonderful experience! It's great to know that you feel your stylist understands your needs and delivers exceptional results. We appreciate you noting their professionalism and warm personality. We're glad you're happy and will return!

Rated 5 out of 5 stars

Appointment is on time

Appointment is on time
Service is excellent
Mia is great at what she does.
I’ll recommend this shop to my friends and relatives.

August 13, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy your appointment was on time and the service was excellent! It's great to hear that you find our team member great. We appreciate your recommendation!

Rated 5 out of 5 stars

The hair stylist is a true professional…

The hair stylist is a true professional that never disappoints!
I think all customers feel this way. Not only is her colour expertise and hair cutting skills always providing results that exceed expectations but she is positive, welcoming and always cheerful.

August 11, 2025
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Reply from Chatters Hair Salon - Square One

We are so glad to hear about your consistently positive experiences! It's wonderful to know that the expertise and skills always exceed expectations, and that the positive and welcoming atmosphere enhances your visits. Thank you for sharing!

Rated 5 out of 5 stars

Denisa is truly the most amazing

Denisa is truly the most amazing, giving me not just exactly what I want always but 10x better!

August 9, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that you had such a wonderful experience! It means a lot to us that you feel we consistently exceed your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Hailey is great!

Hailey is great, she always gets it right,everyone is very friendly, nice atmosphere.

August 8, 2025
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Reply from Chatters Hair Salon - Square One

We're happy to hear that you enjoyed your experience! It's great to know that our team's friendliness and service met your expectations. Thank you for your feedback.

Rated 5 out of 5 stars

From start to finish my appt was great

From start to finish my appt was great. Big shout out to Hailey for giving me the best haircut that I needed! Thank you!!

August 8, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy to hear your appointment was great from start to finish! We appreciate you recognizing our team member for providing the best haircut that you needed. Thank you!

Rated 5 out of 5 stars

Great cut and colour

Great cut and colour
Cindy is the best stylist

August 7, 2025
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Reply from Chatters Hair Salon - Square One

We're so happy to hear that you had a wonderful experience with your recent cut and colour service. We appreciate you sharing your positive feedback.

Rated 1 out of 5 stars

Rushed service

The hairstylist was nice and kind, but due to a lack of time, I didn't receive full attention. It felt rushed, as if they just wanted to get rid of me. The receptionist who booked my appointment didn't check with the stylist beforehand, so I ended up being a last-minute client.
The price I paid included a haircut, hair wash, and styling. I was given a rushed hair wash, the haircut was decent, but there was no styling because the stylist had to leave. I was handed over to another person who was supposed to style my hair, but she seemed uninterested. She briefly used a straightener on my bangs but didn’t actually style my hair.

I was really disappointed. When I got home and styled it myself, I realized that the haircut wasn’t even on some parts . Overall, I’m very disappointed with the experience.

August 5, 2025
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Reply from Chatters Hair Salon - Square One

We appreciate you taking the time to share your experience. We're sorry to hear that your appointment felt rushed and that the styling was not completed to your satisfaction. We will address your concerns with our team to ensure a better experience for our clients in the future.

Rated 5 out of 5 stars

Good Hair Service

It was a good service. However, prices can be little on lower side and competitive

August 2, 2025
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Reply from Chatters Hair Salon - Square One

We're happy you enjoyed our service! We appreciate your feedback regarding the pricing, and we'll consider ways to stay competitive. Thanks again!

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