Always a great experience with April. My Grandson and I love going to her to get our hair cut. She is so friendly and always cuts our hair in the style we want. Your company is very lucky to have... See more
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I loved everything about my appt until. There was another woman who came in for a manicure. She had 3 other women with her and they were speaking a foreign language. There were also 2 men who peeke... See more
Company replied
From the moment I walked in, I felt very welcomed by staff. The girls at the front desk immediately called me over and were very friendly. My stylist, Guy, was excellent. Very kind and professional. H... See more
Company replied
Alex was so kind and gentle during my appointment! Making sure that I was comfortable with what they were doing with my hair cut in terms of length, styling, even going back and taking more off for me... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
98 Aberdeen Avenue, A1A 5N6, St. John's, NL, Canada
- +1 709-722-2525
4.8
Excellent
807 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I loved everything about my appt until
I loved everything about my appt until. There was another woman who came in for a manicure. She had 3 other women with her and they were speaking a foreign language. There were also 2 men who peeked around the door. A manicure and pedicure should be a relaxing experience - not a situation where people are peeking around the door or where someones entourage hangs out
September 18, 2025
Reply from Chatters Hair Salon - St.John's
We appreciate your feedback. We're sorry the other guests detracted from your relaxation. We want all our customers to have a peaceful experience and will address the situation to ensure a more serene environment for everyone.
The salon was good enough to fit me in…
The salon was good enough to fit me in for a nail repair after having my nails done Wednesday past! Wedding day today with a thumb nail that started to lift!The girls are fabulous!
September 20, 2025
Reply from Chatters Hair Salon - St.John's
We're so glad we could assist with your nail repair before your special day! It's wonderful to know our team provided fabulous service. Thank you for your positive feedback!
Emma gave me a haircut that changed my…
Emma gave me a haircut that changed my appearance completely. I loved it
September 20, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you loved the haircut and that it positively changed your appearance. Thank you for sharing your experience with us!
You can help anyone no matter the disability
My feet are very difficult to move because of my back injury .my person was very happy to help me get comfortable and took time to accomdate me did a great job I would use her talents again
September 19, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that our team member made you comfortable and accommodated your needs related to your back injury. We appreciate you recognizing their efforts and thank you for your positive feedback.
Alex is very friendly and passionate…
Alex is very friendly and passionate about hair. They did a great job! I would come back :)
September 18, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you had a wonderful experience! It's great to know that you appreciated the care and expertise. We appreciate your positive feedback and look forward to seeing you again.
A beautiful Chatters location
A beautiful Chatters location - very clean, bright and tidy. Especially important to me everyone was very friendly and put me at ease. It was my first visit to this location and I will go back. My hairstylist was wonderful and I left with a smile on my face. I am so pleased with my new haircut. Thank you Ingunn!
September 18, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you found our location beautiful, clean, and that our team made you feel at ease! It's wonderful that you enjoyed your first visit and are pleased with your haircut. We appreciate your feedback and look forward to seeing you again.
My experience was great thanks to Hilda!
My experience was great! The renovations to the salon are very nice. It provides a very modern and attractive vibe. But most amazing of all was Hilda! I didn't realize that she had returned to work at this location and when I discovered that she had, I booked my appointment with her for my pedicure and shellac polish. She does the most incredible job! Thank you, Hilda!
September 17, 2025
Reply from Chatters Hair Salon - St.John's
We're happy you enjoyed your experience and the salon's new look! It's wonderful to know you appreciate the service you received. Thank you for your positive feedback!
Charmaine is Skilled and Listens!
Charmaine did a great cut! She listens and is very skilled.
September 17, 2025
Reply from Chatters Hair Salon - St.John's
We're so glad to hear that you had a positive experience and that you were happy with your haircut! We appreciate your feedback on the skills.
Best place in St.John's
The staff and facilities at Chatters are supreme. Very professional and the pedicurist did a fantastic job.
September 17, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you enjoyed our supreme facilities and professional staff! We appreciate you mentioning the fantastic job done by the pedicurist.
She is a gem!
I love Masi’s professional approach and attention to ensuring my comfort at all times. She is a gem
September 16, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you felt comfortable and valued the professional care you received. Thank you for sharing your positive experience with us!
Reply from Chatters Hair Salon - St.John's
We're so glad you had such a wonderful experience! Thank you for sharing your positive feedback; it means a lot to us.
Amazing stylist
Amazing stylist. Will definitely be returning when I am back in St Johns. Thanks so much I
September 15, 2025
Reply from Chatters Hair Salon - St.John's
We're so happy to hear that you had such a wonderful styling experience! It will be great to see you again when you're back in town. Thanks so much!
Alona was awesome as always
Alona was awesome as always! My hair looks healthy and shiny
September 15, 2025
Reply from Chatters Hair Salon - St.John's
We're so happy to hear that you feel great about your hair! We appreciate you taking the time to share your positive experience with us.
From botched haircut to dream haircut!
Steph took my concerns from a previous botched haircut elsewhere and worked her magic. I’m absolutely in love with my new cut & step just gained a new repeat customer. I’m definitely be back in the future!
September 14, 2025
Reply from Chatters Hair Salon - St.John's
We're so happy to hear that we were able to address your concerns and give you a haircut that you love! We truly appreciate your positive feedback and look forward to seeing you again.
Service
The lady that did my pedicure was fabulous I just thought it was a bit too pricy
September 13, 2025
Reply from Chatters Hair Salon - St.John's
We're glad you enjoyed your pedicure! We appreciate your feedback and will review our pricing. Thank you for taking the time to share your thoughts.
April was super friendly and funny
April was super friendly and funny. 10/10 experience, will return to her in like 6-48 months when I have more hair to cut
September 13, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you had a wonderful and funny experience! We appreciate your perfect rating and look forward to seeing you again in the future.
I’d give my stylist more than 5 stars…
I’d give my stylist more than 5 stars if I could!
September 13, 2025
Reply from Chatters Hair Salon - St.John's
We're so glad you enjoyed your experience! Thank you for sharing your wonderful feedback; we truly appreciate it.
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you had such a positive experience! It's wonderful to know you loved the haircut and appreciated the service. Thanks!
Anna was my hairdresser
Anna was my hairdresser. She was absolutely amazing! She discussed styling ideas ensuring that I knew outcome(s). She also discussed styling products and assisted me with purchasing same.
On top of this, she has a wonderful personality.
I will definitely be a return customer!
September 12, 2025
Reply from Chatters Hair Salon - St.John's
We're happy to hear that you had such an amazing experience! It's wonderful that your stylist discussed styling ideas and products with you. We appreciate your feedback and are glad you'll be returning!
Reply from Chatters Hair Salon - St.John's
We're so happy that you had a wonderful experience and appreciated the beautiful new space. Thank you for your positive feedback!
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