Chatters Hair Salon - St.John's Reviews 807

TrustScore 5 out of 5

4.8

98 Aberdeen Avenue, A1A 5N6 St. John's, NL, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always a great experience with April. My Grandson and I love going to her to get our hair cut. She is so friendly and always cuts our hair in the style we want. Your company is very lucky to have... See more

Rated 3 out of 5 stars

I loved everything about my appt until. There was another woman who came in for a manicure. She had 3 other women with her and they were speaking a foreign language. There were also 2 men who peeke... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, I felt very welcomed by staff. The girls at the front desk immediately called me over and were very friendly. My stylist, Guy, was excellent. Very kind and professional. H... See more

Company replied

Rated 5 out of 5 stars

Alex was so kind and gentle during my appointment! Making sure that I was comfortable with what they were doing with my hair cut in terms of length, styling, even going back and taking more off for me... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Stephanie is always…

My experience with Stephanie is always superb!!! She’s a pro at a blow dry roller set.. we always have a great conversation & I truly look forward to my appointments with her:)

August 24, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that your appointments are superb! It's wonderful you enjoy the blow dry roller set and conversation. We truly appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

Massi O. For Waxing!

Massi was so meticulous and thorough. Took her time to make sure everything was perfect. A lovely, relaxing experience. Definitely recommend!

August 31, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that you had a relaxing experience! We appreciate your recognizing the meticulous care taken to ensure everything was perfect. Thank you for recommending us!

Rated 5 out of 5 stars

Great

Great space and great stylist. April is awesome with the kids.

August 31, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy you enjoyed the great space and that the stylist was awesome with the kids. We appreciate your positive feedback!

Rated 5 out of 5 stars

Good girl did my hair good

Good girl did my hair good. Washed my hair with a really nice message. I would recommend her to anyone , and perfect on the style, thanks

August 29, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that you enjoyed your experience! It's wonderful to know that you were pleased with your hair and the service. We appreciate your recommendation and thank you for your feedback.

Rated 5 out of 5 stars

Beautiful store

Beautiful store
Alex is the best
Thomas has very curly hair and Alex knows just what to do with it. Thomas loves the way she trims his hair.
Thank you Alex🤗

August 30, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're glad you find our store beautiful and that you appreciate the excellent service provided. It's wonderful to know how much the haircut is enjoyed. Thank you for your positive feedback!

Rated 5 out of 5 stars

Amazing experience

Amazing experience! I felt like I was truly watching an artist. I also appreciated the thoughtful guidance while I was deciding what to do regarding shape and length. I couldn’t be happier with my nails!

August 21, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so glad you enjoyed your experience! It's wonderful to hear that you felt like you were watching an artist and appreciated the guidance with shape and length. We appreciate your positive feedback and are happy you love your nails.

Rated 5 out of 5 stars

Great color

Great color! Great work,

August 28, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're glad you appreciate the color and work! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Boy is a fabulous hairdresser

Boy is a fabulous hairdresser and a wonderful person. He listens and understands exactly and knew what I needed him to do. He’s very gentle and kind and I appreciate his work. Staff greeted me and were friendly. Nice atmosphere. Very relaxing. Thanks so much to Boy and all the staff today.

August 28, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that you had a relaxing experience and that you found your hairdresser fabulous. We appreciate you mentioning our friendly staff and the atmosphere. Thank you for your kind words!

Rated 5 out of 5 stars

Alex is great Love her work and chats

Alex is great Love her work and chats

August 28, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're glad you enjoyed your experience and appreciate the kind words. Thank you for your positive feedback!

Rated 1 out of 5 stars

It was bad

Terrible experience. I went in for an eyebrow wax, and she only did one side. When I asked her to fix it, she refused. Absolutely awful—I won’t be going back

August 26, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We regret that your eyebrow wax experience did not meet expectations, and we appreciate your feedback. We'll review this situation to ensure better service in the future.

Rated 5 out of 5 stars

Great experience

Hairstylist Boy was amazing — understood exactly what I wanted, worked fast and efficient, and was very nice.

August 26, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that you had an amazing experience! We appreciate that the stylist understood what you wanted and worked fast. Thank you for your feedback.

Rated 5 out of 5 stars

I received the usual professional and…

I received the usual professional and friendly service from Alex. Thank you.

August 26, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that you consistently receive professional and friendly service. We appreciate you taking the time to leave us your positive feedback!

Rated 5 out of 5 stars

It was a very comfortable and…

It was a very comfortable and professional service. The lady who did my eyebrow tinting is amazing.

August 26, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so happy to hear that you found our service comfortable and professional! We appreciate your positive feedback regarding the amazing eyebrow tinting.

Rated 5 out of 5 stars

Great haircut

I enjoyed that time in yours salon.

August 24, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're glad you enjoyed your time at our salon. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Great attention to detail and excellent value

Friendly, professional staff who paid great attention to detail. Excellent value for the service.

August 22, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We appreciate you sharing your feedback! We're so happy to hear that you found our staff friendly and professional and that you were satisfied with our service.

Rated 5 out of 5 stars

Margo was amazing

Margo was amazing! Friendly, detail oriented, & accommodating. Would gladly have pedicures done by her again in the future

August 22, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're happy to hear that your experience was so positive! We appreciate your kind words and are glad the service met your expectations. Thank you for your feedback!

Rated 5 out of 5 stars

Alex was so kind and gentle during my…

Alex was so kind and gentle during my appointment! Making sure that I was comfortable with what they were doing with my hair cut in terms of length, styling, even going back and taking more off for me after I realized I wanted to go shorter in some areas. We had a great conversation and really made me feel confident and listened to during my appointment! Will definitely be going back to them (:

August 20, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so happy to hear that you felt comfortable and confident during your appointment. It's wonderful that you appreciated the haircut and conversation. We appreciate you acknowledging that we listened to your preferences and we look forward to seeing you again.

Rated 5 out of 5 stars

Knowledgeable

My Stylist, April, was very friendly and I felt very comfortable with her. She didn't rush the cut, she listened to my requests, and suggested ways to help take care of my curls!

August 18, 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so glad that you felt comfortable and that your stylist listened to your requests! We appreciate your feedback regarding the helpful suggestions for your curls.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look