Chatters Hair Salon - Tanger Outlets Reviews 534

TrustScore 5 out of 5

4.9

8555 Campeau Drive, #440, Tanger Outlets, K2T 0K5 Kanata, ON, CA


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Rated 5 out of 5 stars

Kalie is great and helped fixed my bob-gone-wrong from another salon! I will continue to see her in the future since she does such a great job. She’s super sweet, experienced and knowledgeable!

Company replied

Rated 5 out of 5 stars

Jessica is still the absolute best. Always checks and goes over what you want and actually listens to your requests. I have never left unhappy after getting my hair cut nor been disappointed after a w... See more

Company replied

Rated 5 out of 5 stars

I love my new haircut! Jess H. is fantastic and I highly recommend her. She did a thorough consultation and my hair turned out even better than I expected.

Company replied

Rated 5 out of 5 stars

AAAABSOLUTE 5 stars. I have been dying my hair for a few years now and have had Suad as my stylist. She has never once let me down-and if there’s something I don’t like, I’m always comfortable to say... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 8555 Campeau Drive, #440, Tanger Outlets, K2T 0K5, Kanata, ON, Canada

  • +1 613-831-0595

4.9

Excellent

TrustScore 5 out of 5

534 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Jessica knows exactly what I love all…

Jessica knows exactly what I love all the staff are very friendly 💕

May 13, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

Thank you for your kind words! We're so happy to hear you had a positive experience and appreciate you taking the time to share your feedback. We strive to provide excellent service and are glad you enjoyed your visit. We're happy you're satisfied with the service you received.

Rated 5 out of 5 stars

Morgan is great with my anxious 10 year…

Morgan is great with my anxious 10 year old, curly haired daughter!

May 6, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so happy to hear that you and your daughter had a positive experience. We strive to provide a welcoming and comfortable environment for all our customers.

Rated 5 out of 5 stars

Great experience

I booked hair appointments for both myself and my daughter and they were so kind and helpful and listened to her so well. I really enjoyed my experience

May 5, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so happy to hear you had a positive experience! It's wonderful to know you and your daughter felt heard and appreciated during your appointments. We strive to create a welcoming and enjoyable environment for all our clients, and we're thrilled you felt that way.

Rated 5 out of 5 stars

Great haircut and service

Morgan is very attentive to detail, friendly and talented! What she does is important to me, because I am the face of my own business. So it's important that I appear professional. Above all else, when I get my hair done with Morgan, I know my hair looks great and that translates into me feeling great. Thank you!

May 2, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you feel confident and professional when you leave after a visit. We strive to create a welcoming and supportive environment for all our clients, and we're glad that you feel comfortable and confident with your stylist. Thank you for choosing us and for sharing your kind words.

Rated 5 out of 5 stars

So nice!!

She was so nice and felt like a friend!

May 3, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so glad to hear you had a positive experience. It's wonderful to know our team members are making a difference.

Rated 5 out of 5 stars

Laura was phenomenal

Laura was phenomenal. I have thick thick curly hair and she did her best to cut it and style it. I love how my hair turned out, honestly one of the best haircuts I have ever received. She's so sweet and has an amazing personality, so I felt welcome right at the beginning.

May 1, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are thrilled to hear about your positive experience! It's wonderful to know you felt comfortable and welcomed from the start. We are proud of our team's dedication to providing exceptional service and creating a welcoming environment for all our clients. We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

Jessica H was absolutely amazing

Jessica H was absolutely amazing. Personable, efficient, skilled and very talented. Will definitely go see her again!

May 1, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so glad to hear that you had a positive experience with Jessica. We strive to provide excellent service and appreciate your kind words. We hope to see you again soon!

Rated 5 out of 5 stars

Professional, Friendly, and Fabulous!

I had a fantastic experience at Chatters Hair Salon today! From the moment I walked in, the atmosphere was welcoming and professional. My stylist was attentive, listened carefully to what I wanted, and delivered even better results than I imagined. The service was thorough, and the products used left my hair feeling soft, healthy, and refreshed. I left feeling confident and pampered—definitely coming back again. Highly recommend!

May 1, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're thrilled to hear about your fantastic experience at our salon! It's wonderful to know that you felt welcomed and appreciated from the moment you walked in. We strive to create a warm and inviting atmosphere for all our clients, and we're delighted that you felt that way. We're also happy to hear that your stylist was attentive and delivered results that exceeded your expectations. We're committed to providing exceptional service and using high-quality products that leave our clients feeling confident and pampered. We appreciate your kind words and look forward to welcoming you back soon!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Tanger Outlets

We're so glad to hear you had a positive experience. We appreciate your kind words about Kalie and her dedication to providing excellent service.

Rated 5 out of 5 stars

Saud was great

Saud was great. First time getting my hair cut at the salon and it was a great experience

April 27, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so happy to hear you had a great first experience at our salon! We strive to provide a welcoming and positive environment for all our clients. We're thrilled that Saud was able to make your visit so enjoyable.

Rated 5 out of 5 stars

great service

April 25, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so happy to hear you had a great first experience at our salon! We strive to provide a welcoming and positive environment for all our clients.

Rated 5 out of 5 stars

Helped by Suad

I worked with Suad, she is knowledgeable and knows her craft, she helped me get the right cut based on my hair type and texture.I will definitely recommend her. This was my second visit to Chatters and for sure I look forward for my future visits too.Thanks

April 23, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so happy to hear you had a positive experience! It's wonderful to know that you felt understood and appreciated the stylist's expertise and knowledge. We are proud of our team's dedication to providing excellent service and ensuring customer satisfaction. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Loved what Morgan did with my Hair

Loved what Morgan did with my Hair, it was exactly what I wanted! I come to the ottawa area every couple of months and will ensure I go to Chatters from now on. Thank you again Morgan!

April 22, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're thrilled to hear you had such a positive experience with Morgan! It's wonderful to know you were happy with your hair and that you'll be returning to Chatters in the future. We'll be sure to pass your kind words along to Morgan. Thank you for choosing Chatters!

Rated 4 out of 5 stars

The hairstylist was wonderful and I…

The hairstylist was wonderful and I would like to give her a five star review. The only reason I am not giving my entire experience of five star is because I booked the appointment at 10 AM and the week before the appointment I was informed that the hairstylist starts at 1 PM and I had to change the appointment time. This was very inconvenient, as I booked it several months prior and I was told there was a problem with the booking system.

April 14, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We appreciate you taking the time to share your experience. We understand that having to reschedule your appointment was inconvenient, especially after booking it so far in advance. We are sorry for the disruption this caused and we are working to improve our booking system to prevent similar issues in the future. We are glad you enjoyed your experience with the hairstylist and we hope to see you again soon.

Rated 5 out of 5 stars

Jessica does an amazing job massaging…

Jessica does an amazing job massaging the scalp, and her cutting skills are first class!

April 22, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're thrilled to hear you had such a positive experience! It's wonderful to know that you enjoyed Jessica's skills and expertise. We're so happy you were satisfied with your visit.

Rated 5 out of 5 stars

Suad is a wonderful stylist

Suad is a wonderful stylist! This is my second time coming to her and she always gives me exactly what I’m looking for. She’s very personable and feeling comfortable with a stylist makes the experience all the more great.

April 16, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so happy to hear that you had a wonderful experience with Suad! It's fantastic that she was able to give you exactly what you were looking for. We appreciate you highlighting her personable nature and how comfortable you felt during your appointment. We strive to provide a positive and enjoyable experience for all our clients, and it's wonderful to know that Suad was able to deliver on that.

Rated 5 out of 5 stars

Everyone there is amazing but…

Everyone there is amazing but especially the incredibly talented and fantastic human that is Dyana!!

April 15, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so happy to hear you had a great experience! We're proud of our team and appreciate you recognizing Dyana's exceptional work. We're committed to providing excellent service and are thrilled you enjoyed your visit.

Rated 5 out of 5 stars

Dyana is the best!

Dyana is the best!
Always so knowledgeable and friendly
What a gem ✨

April 15, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback. We're proud of our team and strive to provide excellent service.

Rated 5 out of 5 stars

First experience at this…

This was my first experience at this salon. My stylist was friendly, polite and helpful. I had some ideas for a new cut /colour. My stylist was able to provide guidance and helped me pick something that worked for me. It turned out fantastic.
Thank you again “D”.

April 14, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so glad to hear that you had a positive first experience at our salon. It's wonderful that you found your stylist to be friendly, helpful, and able to guide you towards a style that you loved. We strive to create a welcoming and supportive environment where our clients feel confident and happy with their results. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience

Everyone was really friendly. The atmosphere was very relaxed and I really enjoyed my hairstylist, Laura, and the thoughts that she had about how to best cut and style my particular type of hair. I am very pleased with my cut.

April 12, 2025
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Reply from Chatters Hair Salon - Tanger Outlets

We are so happy to hear that you had such a positive experience! It's wonderful to know that you felt comfortable and relaxed during your appointment. We appreciate you taking the time to share your feedback, especially highlighting the stylist's expertise and communication. We strive to create a welcoming and comfortable environment for all our clients, and we're delighted that you enjoyed your visit.

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