Chatters Hair Salon - The Quarry Reviews 530

TrustScore 5 out of 5

4.8

3 Quarry Street, #11, T4C 0T4 Cochrane, AB, CA


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Rated 5 out of 5 stars

Cassandra is absolutely amazing! She’s always so kind and patient, and she truly takes the time to listen. Every visit feels comfortable and relaxed because she’s so genuine and caring. She gives fant... See more

Company replied

Rated 5 out of 5 stars

I made an appointment last minute and was sitting in the salon chair within an hour. Great head massage My stylist was Chasity, who gave me a style I asked for and I was incredibly happy with t... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Danielle at Chatters and, as always, she was fantastic! I was taken in right on time, she’s super friendly and easy to talk to, and she styled my hair beautifully—exactly why... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my haircut at Chatters Cochrane! Ralph really listened to what I wanted and gave me the perfect style. The salon was clean, welcoming, and I felt great walking out. Highly recomm... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

530 reviews

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Asks customers to review

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lacie was a great stylist

Lacie was a great stylist. Listening to what I wanted as a final result. She was able to give me great advise on choosing the best colour to achieve the look I was wishing for.

September 11, 2025
Chatters Hair Salon - The Quarry logo

Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you had a positive experience! It's wonderful to know that you felt heard and that you were happy with the advice you received. We appreciate your feedback!

Rated 5 out of 5 stars
Chatters Hair Salon - The Quarry logo

Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you enjoyed your recent haircut with us! Thank you for your fantastic feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Always a great experience with front…

Always a great experience with front end Staff and my favourite hair stylist Dani! Thank you ☺️

September 10, 2025
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Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you consistently have a great experience with our front-end staff and your favorite stylist! We appreciate your kind words.

Rated 5 out of 5 stars

Great service!

September 7, 2025
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Reply from Chatters Hair Salon - The Quarry

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Staff are very friendly & helpful

Staff are very friendly & helpful. I love Danielle. She is an excellent hair stylist.

August 30, 2025
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Reply from Chatters Hair Salon - The Quarry

We're so glad to hear that our staff are friendly and helpful! We appreciate you letting us know that you love your hair stylist.

Rated 5 out of 5 stars

Jerico is a wicked

Jerico is a wicked, kind man. I enjoy seeing him at the salon.
Very friendly greeter gal !

Only recommendation I would make, the layout is very distracting to all staff upstairs, and customers. Its definitely a weird layout.

September 5, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy you enjoyed your visit and appreciate your kind words about our team member! We value your layout feedback and will consider it for improvements. Thank you!

Rated 5 out of 5 stars

Another great experience with Ralph

Another great experience with Ralph. He always goes that extra mile and makes sure I have the hot towel behind my head when he washes my hair and an excellent cranial head massage. Always leave the salon feeling super relaxed and happy! Thank you Ralph.

September 5, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you consistently have a great experience! It's wonderful to know that the extra touches, like the hot towel and head massage, leave you feeling relaxed and happy. Thank you for your positive feedback.

Rated 5 out of 5 stars

Maddi

Maddi gave me a great haircut and a wonderful head massage. I would recommend her.

September 5, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you enjoyed your haircut and head massage! We appreciate you recommending our services, and we value your positive feedback.

Rated 5 out of 5 stars

I always feel like I get special…

I always feel like I get special treatment when I go to Chatters. My latest appointment with Dany was no different, she is so sweet and friendly and always does an awesome job with my hair.

September 5, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you consistently feel valued during your visits. It's wonderful to know that you appreciate the excellent service you receive and that you're pleased with your hair. Thank you for your positive feedback!

Rated 5 out of 5 stars

Jerico was an angel

Jerico was an angel! The scalp massage was probably the best I’ve ever had. And the cut took off so much dead weight but still giving a slimmer face shape than what shorter would have done (which i was fine with if needed!) he was able to give a better cut than what I was expecting due to past damage and officially leveled out an old undercut! 11/10!

September 4, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you enjoyed your experience! It's wonderful to know that the service exceeded your expectations, especially with the massage and haircut. We appreciate your feedback and are so glad we could help!

Rated 5 out of 5 stars

Chasidy - great stylist

Chasidy is a great stylist. She takes the time to get the cut perfect.

September 4, 2025
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Reply from Chatters Hair Salon - The Quarry

We're glad you enjoyed your experience! It's wonderful to know the stylist's attention to detail resulted in a perfect cut for you. Thank you!

Rated 5 out of 5 stars

always pleasant

always pleasant, professional, listens, fare price

September 2, 2025
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Reply from Chatters Hair Salon - The Quarry

We appreciate you sharing that our service is pleasant and professional, and our prices are fair! We're so glad you had a positive experience.

Rated 5 out of 5 stars

He was amazing!

August 31, 2025
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Reply from Chatters Hair Salon - The Quarry

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

First day of school hair cut.

This was my daughter’s first “real” haircut and the staff was amazing our hair dresser was fantastic. He was so good with our daughter. She thought it was a great experience. She called it the hair spa. Thank you.

August 29, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that your daughter's first haircut was a great experience! It's wonderful that our staff was amazing and made her feel comfortable. Thank you for your kind words!

Rated 5 out of 5 stars

Dani is incredible

Dani is incredible — not just a talented hairstylist, but also a genuinely warm and funny person. Every visit is a great experience, and I always leave feeling amazing. Highly recommend her to anyone looking for great hair and good vibes!

August 30, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you enjoyed your visits! It's wonderful to know that you appreciate the hairstylist's talent and personality. We appreciate you recommending us for great hair and good vibes!

Rated 5 out of 5 stars

Hair cut by Ralph

Ralph gives a precision hair cut, taking great care and listens to my requests.
Gord

August 23, 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you had such a great experience! It's wonderful to know that the attention to detail met your expectations. Thank you, Gord!

Rated 5 out of 5 stars

Jericho did a great cut on my hair

Jericho did a great cut on my hair, always does what I ask for! Love it!

August 27, 2025
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Reply from Chatters Hair Salon - The Quarry

We're so glad to hear that you love your haircut and that it's always what you ask for! We appreciate your positive feedback.

Rated 5 out of 5 stars

Friendly, relaxed, professional

Danielle is a stylist I would recommend to friends and family! Excellent.

August 27, 2025
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Reply from Chatters Hair Salon - The Quarry

We appreciate you recommending our stylist to your friends and family! We're happy to hear you had an excellent experience and thank you for your review.

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