I asked for wispy bangs and even showed a reference photo, but the result wasn’t quite what I expected. The cut turned out shorter and different from the style I had in mind. I appreciate the effort,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chatters was able to get me in for an appointment very last minute. The stylist and the ladies at the front were very professional, and the stylist I had was super knowledgable on the concerns I had... See more
Company replied
They were all friendly and professional. My son is on the spectrum and hard to please sometimes and struggles with haircuts because of the itchiness of the pieces of hair on him during the cut. Donna... See more
Company replied
Makenna was wonderful. Great haircut and fun conversation. My daughter struggles with social interaction but was very comfortable with her. We would absolutely go back to her again
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1235 Main Street North, S6H 1G3, Moose Jaw, SK, Canada
- +1 306-692-4247
4.5
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I asked for wispy bangs and even showed…
I asked for wispy bangs and even showed a reference photo, but the result wasn’t quite what I expected. The cut turned out shorter and different from the style I had in mind. I appreciate the effort, but it just didn’t match the look I was going for.
October 4, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We appreciate you sharing your experience. We're sorry the bangs weren't the style you wanted. We value your feedback and will use it to improve our services.
Reply from Chatters Hair Salon - Town & Country Mall
We appreciate you mentioning our awesome service and friendly staff! We are so glad you had a positive experience with us.
Carol was great
October 1, 2025
Reply from Chatters Hair Salon - Town & Country Mall
Thank you for your kind words!
Reply from Chatters Hair Salon - Town & Country Mall
Thank you for sharing your positive experience!
She did an excellent job exactly what I…
She did an excellent job exactly what I asked for 100 percent stratified
September 29, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're happy to hear that the work met your expectations and that you are completely satisfied. Thank you for your positive feedback; we appreciate it!
Reply from Chatters Hair Salon - Town & Country Mall
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Always a great experience been going…
Always a great experience been going there for years!
September 12, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're glad you enjoyed your experiences over the years! Thank you for your continued patronage and positive feedback; we appreciate it.
Great experience
The lady that did my hair was fabulous. Very knowledgeable and knew exactly what to do. Very pleased with her
September 6, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're happy to hear that you had such a positive experience! It's wonderful to know the stylist's expertise met your expectations. Thank you for your feedback.
Stylist was friendly enough
Stylist was friendly enough. It seemed like she was moving in slow motion. She cut my bangs, leaving fine hair falling all over my face. Made zero effort to clean the hair off until I asked her to do so! Four times I had to tell her above the eyebrows then had to get her fix my bangs, left side was hanging below the eyebrow , right side above the eyebrow. When asked her to fix it, it was like she couldn’t figure out why they needed fixing. Could have been a rough start to the day or just not quite awake yet, but I definitely will not booking with her again.
September 5, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're sorry to hear about your experience. It sounds like the haircut did not meet your expectations, and we appreciate you bringing this to our attention. We value your feedback and will share it with our team to improve our services.
My daughter's haircut
Exceptional service with a friendly manner. Much appreciated 😊
September 4, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We appreciate you sharing that you received exceptional service delivered in a friendly manner! We're so glad you had a positive experience.
Reply from Chatters Hair Salon - Town & Country Mall
We're so happy to hear that you had such a positive experience with our staff! We appreciate your excellent feedback!
Very good and worth every penny
August 22, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're happy to hear that you found great value in your purchase. Thank you for your positive feedback!
It was easy to get an appointment
It was easy to get an appointment, everyone was helpful, great service all around, from stylist to front desk people.
August 20, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're so happy to hear that it was easy to schedule your appointment and that everyone was helpful! We appreciate your positive feedback regarding our service.
I booked last minute and I was…happy with my experience
I booked last minute and I was scheduled within 20 mins. Staff was friendly, and professional. My hair looked great!
July 17, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're so glad you enjoyed your experience! It's wonderful to know our staff was friendly and professional and that you loved your hair. Thank you for your feedback!
Donna is an amazing hairdresser and so…
Donna is an amazing hairdresser and so friendly
July 19, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're happy to hear that you had such a positive experience. Thank you for taking the time to share your kind words with us!
Donna was fantastic
Donna was fantastic, great to talk to but unfortunately it felt she wasn’t update with hairstyles.
I asked for a certain style with a few thick/ chunky dark brown and red streaks( I had booked it as partial foils for a reason) . I was told that style didn’t exist so I brought out pictures. Definitely didn’t meet the mark, it’s very straight cut and won’t part anywhere but down the middle.
Way to many streaks were put in, I can’t tell what my natural color is… then it was over $215 when I had been a estimate online of 150ish. I didn’t have the heart to tell her it wasn’t what I wanted after she spent time talking how’s she been cutting hair over 30 years
July 11, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We appreciate you taking the time to share your experience. We're sorry the hairstyle and pricing didn't meet your expectations, especially after discussing your vision. We value your feedback and will review our consultation process to ensure we're aligned with current trends and pricing accuracy.
It was a great experience!
They were all friendly and professional. My son is on the spectrum and hard to please sometimes and struggles with haircuts because of the itchiness of the pieces of hair on him during the cut. Donna made sure he was happy with his cut and was very friendly and welcoming.
July 18, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're glad your son had a positive experience. We know haircuts can be challenging, and we appreciate that our team's friendliness and professionalism made him comfortable. Thank you for your feedback!
Love it there
Love it there! Always treat you like you are special and don’t rush even if they are behind.
July 3, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're happy to hear that you enjoyed your experience with us! It's wonderful to know that we made you feel valued and that our service met your expectations. Thanks!
Positive experience.
From the booking, reception when coming in and stylists it is a pleasure to have dealt with everybody for over ten years.
I will continue to ask for this service from this company and it's employees.
July 8, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We appreciate your continued patronage over the past ten years. It's wonderful to know that you've consistently had a positive experience with our team from booking to styling. We value your loyalty and look forward to serving you in the future.
Makenna was wonderful
Makenna was wonderful. Great haircut and fun conversation. My daughter struggles with social interaction but was very comfortable with her. We would absolutely go back to her again
June 16, 2025
Reply from Chatters Hair Salon - Town & Country Mall
We're glad your daughter felt comfortable and enjoyed the haircut and conversation. It's wonderful to know she had a positive experience, and we appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.