I got my haircut from chatters by Humara, and she did an excellent job! She was professional, friendly, and really understood what I wanted. I’m so happy with the result—highly recommend her!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The hair stylist was great and knowledgeable. Always checking to make sure I was ok with the cut and style. The person working the front was friendly and helpful. Salon could have been a littl... See more
Company replied
This was my second visit. It was very relaxing. I went for inverted bob and highlights. Dejana was amazing, friendly, and very sweet. At first I was tad bit stressed. However, her pleasant demeanor ma... See more
Company replied
I had a wonderful experience at this salon. I brought in a picture of the hairstyle I wanted, and she recreated it perfectly it looked exactly like the photo. The service was professional, attentive,... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
Great Lakes Drive 210, 10, L6R 2K7, Brampton, Ontario, Canada
- +1 905-793-3772
4.7
Excellent
419 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarab is always amazing
Sarab is always amazing. She knows exactly what I like and I trust her completely. I'll never go to anyone else, she's the best!!!
March 13, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're so happy to hear you had such a positive experience! It's wonderful to know you feel confident and comfortable with the service you receive. We appreciate your kind words and loyalty.
Great experience with my stylist Tiana
Great experience with my stylist Tiana. She listened to what I wanted and recommended a good product based on my hair texture. Great conversationalist as well!
March 12, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're delighted to hear you had such a positive experience! It's wonderful to know you felt heard and understood by your stylist. We appreciate you recognizing their ability to provide personalized recommendations based on your needs. We strive to create a welcoming and enjoyable environment for all our clients, and we're glad you felt that way.
Reply from Chatters Hair Salon - Trinity Commons
Thank you for your kind words! We're so happy to hear that you had a positive experience and appreciate your recognition of Jas's excellent service. We strive to provide a positive experience for all our customers.
Tiana is great
Every time i sit in the chair.. is always a great time with tiana. She listens, gives me constructive feedback on my hair. Always leaving happy
March 11, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're thrilled to hear you consistently have such positive experiences! It's wonderful to know you appreciate 's attentiveness and expertise. We strive to provide a welcoming and enjoyable experience for all our clients, and your feedback confirms we're achieving that goal. We look forward to welcoming you back soon.
Afro curly girl
I have afro hair and Dejana did a great job in caring for my curly tresses. I did my first color, and I love it.
February 21, 2025
Reply from Chatters Hair Salon - Trinity Commons
We are thrilled to hear that you had a positive experience with Dejana. It's wonderful to know that she was able to care for your afro hair and achieve the color you desired. We appreciate your kind words and hope you continue to enjoy your new look.
I felt there was a real time constraint…
I felt there was a real time constraint for my stylist to get to her next appointment. Didn't spend as much
time styling my hair as she had previously done.
Think she was being timed my her manager, kept
looking at her watch and I walked out not really happy
with my hair style knowing full well she's a fantastic
stylist and had done much better for me in the past.
March 3, 2025
Reply from Chatters Hair Salon - Trinity Commons
We understand your frustration with your recent experience. It sounds like you felt rushed during your appointment, which can be disappointing, especially when you've had positive experiences in the past. We value your feedback and will share it with the team to ensure that all clients feel heard and receive the best possible service.
I specifically told the hairdresser…
I specifically told the hairdresser that I did not want thinning shears used on my hair. I actually mentioned it a few times before she even washed my hair, and told her my hair gets all these little hair sticking up when the thinning g shears are used.
She said ok…..then she used them all over my hair .
Very disappointed and upset with this haircut.
March 10, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.
Its my second visit in Chatters Trinity…
Its my second visit in Chatters Trinity and had amazing experience every time. Highly recommended Humeira for haircuts and hair treatments❤️
March 9, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're delighted to hear you had another fantastic experience at our Trinity location! It's wonderful to know you're consistently pleased with the service and results you receive. We appreciate you taking the time to share your positive feedback and recommend for haircuts and hair treatments. Your kind words mean a great deal to us and to our team. We strive to provide exceptional service, and it's rewarding to know we're meeting that goal for you. We look forward to welcoming you back again soon.
I always enjoy my regular appointments…
I always enjoy my regular appointments with Tiana. She’s very efficient, and takes such good care of my thin, fine, short hair! The cut and colour are always perfect.
Great, uplifting conversations too!
Got a good sale on Pureology today too!
March 4, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for your kind review! We are so happy to hear you had a positive experience with your stylist. It's wonderful to know you were happy with the results of your appointment and enjoyed the conversation. We appreciate you recognizing the value of our products and services.
Experience was great at Chatters
Experience was great at Chatters, hairstylist who helped me out on that day has good communication skills, not sure of her name, (I think her name is Tiana). Thanks for a great haircut.
February 18, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're so glad to hear you had a positive experience at Chatters. We appreciate your kind words about the hairstylist's communication skills. We strive to provide excellent service and are happy to know we met your expectations.
Highlights
Pooja did amazing with my hair and it feels so light, and looks amazing. She fit my needs and it’s totally low maintenance!!! I love it so much!!!
February 21, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're thrilled to hear you had a wonderful experience! It's fantastic that you're loving your new hair and that it's exactly what you were hoping for. We're so glad you found a stylist who understands your needs and can create a look that's both beautiful and easy to maintain.
Really great and kind hairstylists and…
Really great and kind hairstylists and artist. Gave me exactly what I wanted. Definitely will be a regular now.
February 19, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for your wonderful review! We're thrilled to hear you were happy with your experience and that you loved the results. We strive to provide a welcoming and positive experience for all our clients, and your feedback confirms we're on the right track. We look forward to seeing you again soon!
would go back
I went for a haircut to Chatters Trinity and the stylist Jas was super ! She did an excellent job and understood exactly what I wanted. The salon is very clean and all the staff is friendly. Would go back !
January 28, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for your kind review! We are thrilled to hear that you had a positive experience with our salon and that you were happy with your stylist. We strive to provide a welcoming and enjoyable atmosphere for all our clients, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon!
Here’s a review that includes a special…
Here’s a review that includes a special thanks to a specific stylist:
⭐️⭐️⭐️⭐️⭐️
“I had an incredible experience at chatters! From the moment I walked in, I felt welcomed and well taken care of. A special thanks to Hardeep kajle for their amazing work! They truly listened to what I wanted and gave me the perfect color.Their attention to detail and skill made all the difference—I couldn’t be happier with the results! I’ll definitely be coming back and recommending this salon to others. Thank you.
Let me know if you’d like any tweaks!
February 12, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience at our salon.
Tiana is AMAZING ❤️ I have loved my…
Tiana is AMAZING ❤️ I have loved my experiences so much.
February 4, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're so happy to hear you've had such positive experiences. We're thrilled you enjoyed your time with us.
After a week of my cut
After a week of my cut, I am disappointed in it. The stylist took of 3 to 4 inches when I asked for 2 max. She also agreed to keep my long layers and then chopped off so much that they are super short especially at the front. I spent the week trying to see if I can adjust and style my hair a way I like, and I honestly hate it. She talked about how she would change my colour at the next appointment even though I had just told her I had purposely not coloured my hair for a few years to give it a break, then had recently gotten new highlights which I'd like to keep. She also told me my shampoo was not working for my hair, convinced me to buy one in the store, which a bunch of my hair fell out after using. Won't be returning to that particular stylist, although I've had another stylist before who is really considerate and does a great job.
February 1, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.
Somayeh's haircuts are so good!
Somayeh's haircuts are so good! Professional. Clean. On time. Great customer service.
February 7, 2025
Reply from Chatters Hair Salon - Trinity Commons
We appreciate your kind words! It's wonderful to hear that you had a positive experience with us. We're glad you enjoyed our services.
Hardeep gave me exactly the haircut i…
Hardeep gave me exactly the haircut i wanted and the service was amazing. Highly recommend.
February 2, 2025
Reply from Chatters Hair Salon - Trinity Commons
We're thrilled to hear you had such a positive experience! It's wonderful to know you were pleased with your haircut and the service you received. We strive to provide excellent service and are delighted that your visit exceeded expectations. Thank you for your kind words and recommendation. We hope to see you again soon!
Hair cut was uneven from the back and I…
Hair cut was uneven from the back and I asked for layers and can barely notice them.
January 26, 2025
Reply from Chatters Hair Salon - Trinity Commons
Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly
Reply from Chatters Hair Salon - Trinity Commons
We're delighted to hear you loved your haircut and enjoyed the service! Your positive feedback means a lot to us. We strive to provide excellent experiences for all our clients, and we're so happy we were able to exceed your expectations. We look forward to welcoming you back again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.