Ram is one of the most fabulous hair stylists I have ever had the privilege of encountering. His touch is gentle and his work is both intuitive and professional. Each time I visit, I leave the sal... See more
Company replied
Location
Switch location5000 Canoe Pass Way Tsawwassen Mills, #220, V4M 0B3 Tsawwassen, BC, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I walked at the end of the day without a appointment looking for a last minute bang trim. The stylist was packed up and about to leave. Cass happily welcomed me in, got out her supplies and proceeded... See more
Company replied
My hair stylist was friendly, caring, professional and did an excellent job. I would love a head massage to further enjoy the appointment in the future.
Company replied
I was completely devasted as l walked into the Salon and a very helpful staff member approached me to ask if l was feeling ok. I had a terrible experience somewhere else having a haircut and desperate... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
5000 Canoe Pass Way Tsawwassen Mills, #220, V4M 0B3, Tsawwassen, BC, Canada
- +1 604-948-0476
4.7
Excellent
551 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Truly hated my hair colour after the…
Truly hated my hair colour after the full head of foils. I had zebra stripes on the top of my head. Truly disappointed. Had to go to a real salon and pay over 500 to get full colour correction done and actually look decent. Please just stick to hair cuts and no colours from this place.
October 11, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're very sorry to hear about your experience with the full head of foils. We appreciate you bringing this to our attention. We'll be sure to review our colour services to prevent similar issues in the future.
My hair stylist did an excellent job
My hair stylist was friendly, caring, professional and did an excellent job.
I would love a head massage to further enjoy the appointment in the future.
October 11, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're happy to hear that your stylist was friendly and professional! We appreciate your feedback and will consider your suggestion of adding head massages to enhance future appointments.
Alysha is terrific
Alysha is terrific! Knows exactly what to do and is very efficient.
October 11, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We are happy to hear that you had such a positive experience! It's great to know that you found our team member to be efficient.
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that you love your haircut and color! Thank you for sharing your positive experience with us; we appreciate it.
Excellent Hair Cut Experience
Kass is an amazing hair stylist who listens to your preferences and offers suggestions on how to enhance your hairstyle.
October 7, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that the hair stylist listened to your preferences and offered suggestions on how to enhance your hairstyle! Thanks for your feedback!
Brandon did an amazing job with my…
Brandon did an amazing job with my son’s haircut!! Amazing service thank you
October 4, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're happy to hear that your son's haircut turned out so well! It's wonderful to know you were so pleased with the service. We appreciate your feedback!
Brandon was Amazing!
Brandon was super friendly and cut my hair exactly the way I wanted! Definitely will be going back!!
September 25, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're happy to hear that you had a great experience! It's wonderful that the haircut was exactly as you wanted. We appreciate your positive feedback and look forward to seeing you again!
Great cut
Great cut, good service!
All the hair products smelled the same which is something to work on.
October 1, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're happy you enjoyed the great cut and good service! We appreciate your feedback regarding the similarity in the scent of our hair products.
Brandon listens to what exactly i want…
Brandon listens to what exactly i want for my hair and i trust him completely with my hair style.
September 26, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that you feel heard and trust our team completely with your hair. Thank you for your wonderful feedback; it means a lot to us!
Great people
Great people! Nerissa had excellent ideas and made the whole process fun. The colour turned out amazing!
September 13, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that you enjoyed your experience and that the whole process was fun. We appreciate you mentioning the excellent ideas and amazing color!
Excellent hairstylist Brandon
Brandon is the best. He collaborates with the client to incorporate what you want with what he thinks may work. He is very precise and attentive. I’ll keep going back. He’s a very genuine sweet talented guy.
September 18, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so glad to hear about your positive experience! It's wonderful knowing that the collaboration and attention to detail met your expectations. We appreciate you sharing your feedback and look forward to your next visit.
The stylist stayed late to do a last minute trim!
I walked at the end of the day without a appointment looking for a last minute bang trim. The stylist was packed up and about to leave. Cass happily welcomed me in, got out her supplies and proceeded to give a fantastic trim with a smile on her face the whole time. Fantastic customer service!
September 17, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the service you received. It's great to know that we could provide a fantastic trim and exceptional customer service.
I think nerissa is kind and loving to her clients
I think nerissa. Is very kind and loving to her clients.She makes you feel very special as soon as you sit in her chair. A good listener to help you decide what you would like done on your hair. One of the best hair dresser s I’ve been to. I’m so very happy to have her as a hair dresser! I would highly recommend her.
September 12, 2025
Unprompted review
Reply from Chatters Hair Salon - Tsawwassen Mills
We're so happy to hear that you feel special and listened to. It's wonderful knowing you're pleased with your hair and overall experience. Thank you for recommending our services!
Efficiency and friendliness.
September 12, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We are so happy that you like the envirinment.
Brandon made the experience great
Brandon made the experience great. He is the best.
September 12, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We are happy to hear that you had a great experience. Thank you for sharing your positive feedback with our team!
Reply from Chatters Hair Salon - Tsawwassen Mills
Thank you for your feedback! We are pleased to hear brandon provided you with a wonderful experience.
Love my haircut
Love my haircut. My hair specialist did not try to upsell me on products. He was quiet, respectful and I trust him.
August 27, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
Thank you for your thoughtful feedback. We are glad you felt comfortable and trusted your stylist. We truly appreciate your support!
Reply from Chatters Hair Salon - Tsawwassen Mills
Your feedback is greatly valued. We are so happy you enjoyed your visit with your stylist.
Reply from Chatters Hair Salon - Tsawwassen Mills
We appreciate your feedback and will focus on improving our training program.
Cut & blowout
Loved my cut and style today, Alisha was very detailed and understanding with my long thick hair.
September 5, 2025
Reply from Chatters Hair Salon - Tsawwassen Mills
We're happy to hear that you loved your recent cut and style! It's great to know that our attention to detail worked well for your long, thick hair. Thanks for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.