Christina is the absolute best! She’s so talented, kind, and genuinely cares about making sure you love your hair. I always leave feeling refreshed, confident, and so well taken care of. She listens,... See more
Company replied
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Front end staff, smiling, happy to see you, welcoming. It's never any other way when I come in. Stylist - Shannon extremely knowledgeable. Never forces her opinions, seems to understand immediately... See more
Company replied
Brooke is not only a very talented stylist she’s an absolute pleasure to spend time with while she’s working her magic on my hair. She’s transforming my dull, over processed hair to a sassy blonde bob... See more
Company replied
Wonderful Chatter front end staff and hairstylist Amber is lovely. When Jennifer was not available for a root touch-up, reception referred me to Amber. Amber did a wonderful job. Amber is knowledgeab... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2945 Jacklin Road, #406, V9B 5E3, Victoria, BC, Canada
- +1 250-478-5749
4.8
Excellent
1K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
L better come early
I have had this happen more than once they close early and make up a story about the system being down like my time and effort to get here does not matter. Considering I buy over 100 in products each visit I expect better. Plus I have cash no need for systems because I can see you cashing out
April 19, 2026
Unprompted review
Amber is amazing she takes the time to…
Amber is amazing she takes the time to check and double check always leave feeling really good!
January 2, 2026
Unprompted review
Never had a bad haircut at this…
Never had a bad haircut at this location. Always very happy and staff is great.
October 8, 2025
Jill knew how to best colour my hair…
Jill knew how to best colour my hair and she was great!
October 10, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that you had a great experience and that you were pleased with your hair colour. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that you were pleased with your haircut; we appreciate your feedback.
Reply from Chatters Hair Salon - Westshore Town Centre
We appreciate you taking the time to share your kind words with us! We're happy you enjoyed our great service and haircut.
Great staff
The staff are always so friendly! They fit me in with another stylist when mine was sick with the flu and I had an event to attend. My regular stylist had made notes for her replacement and my hair was perfect. I appreciate them very much.
October 9, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're so happy to hear that our staff was friendly and accommodating during an unexpected situation. It's great to know that we were able to provide you with a perfect hairstyle for your event. We appreciate your kind words!
Reply from Chatters Hair Salon - Westshore Town Centre
We're so happy to hear that you had such a wonderful experience! Thank you for your positive feedback; we appreciate it.
Carol R
Carol R. was amazing! I am so happy that I went in today. I will definitely be back.
October 12, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're so happy to hear that you had such a wonderful experience! We appreciate your positive feedback and look forward to seeing you again.
Reply from Chatters Hair Salon - Westshore Town Centre
We appreciate you letting us know about the great service! We are so glad you enjoyed your experience with us.
Christina is just the perfect hairstylist 🩷🩷💐
Christina is just the perfect hairdresser for me she knows how I like my hair cut and does it and I love it. Great conversation time goes by real fast and my hair feels great!
October 9, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that you enjoy your haircuts and appreciate the great conversations. It's wonderful to know that your hair feels great, and we appreciate your positive feedback!
Brooke did a great job!
Brooke did a great job of fixing my last hair cut from another salon...I will be back.
I chose Brooke because she was kind enough to donate a haircut to a fundraiser that I was helping with. She gets a new client from the person who bought the GC and I'm a new customer as a thank you!
October 10, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that we could help correct your previous haircut. It's wonderful knowing you're pleased with our service and that the fundraiser led you to us. We appreciate your kind words and look forward to seeing you again!
Very professional
October 9, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
Thanks for sharing your kind words!
Shannon gave me the exact cut I asked…
Shannon gave me the exact cut I asked for. I am very pleased and would highly recommend her to my friends.
October 7, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that you are pleased with the haircut and that it matched your expectations. We appreciate your recommendation to your friends, and we thank you for your review!
I was so pleased with Desiree
I was so pleased with Desiree. She gave her professional opinion on making me look my best. Desiree took the time to explain ideas as my hair is so fine. I will definitely book with her again. Thank you Dresiree.
October 7, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're so pleased to hear that you were happy with the service! It's wonderful that the stylist offered her professional opinion and explained her ideas. We appreciate you taking the time to share your feedback, and we look forward to seeing you again!
Reply from Chatters Hair Salon - Westshore Town Centre
We're glad you are happy with our services. Thank you for sharing your positive experience with us; it means a lot to our team.
Reply from Chatters Hair Salon - Westshore Town Centre
We're so happy to hear that you enjoyed your haircut experience with us! Thank you for your kind words and for sharing your feedback.
Reply from Chatters Hair Salon - Westshore Town Centre
We're happy to hear that you had a positive experience, and we appreciate your kind words. Thank you for sharing your feedback with us.
Katelyn is fantastic
Katelyn is a great stylist…..she really listens and gives great advice.
September 27, 2025
Reply from Chatters Hair Salon - Westshore Town Centre
We're so glad to hear that our stylist listens to you and provides excellent advice! We appreciate your positive feedback.
Reply from Chatters Hair Salon - Westshore Town Centre
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it a lot.
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