Chatters Hair Salon - Windermere Reviews 748

TrustScore 4.5 out of 5

4.7

5154 Windermere Boulevard, #5, T6W 0L9 Edmonton, AB, CA


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Rated 5 out of 5 stars

Chatters Hair Salon - Windermere is a very welcoming & cheery Salon and all the staff are very knowledgeable and friendly. And my stylist is very conscientious and does excellent work.

Company replied

Rated 5 out of 5 stars

Great cut and great advice for styling. Extremely experienced and friendly stylist with so much knowledge.

Company replied

Rated 5 out of 5 stars

Miranda always provides amazing service! Ever since I started seeing Miranda for my cut/colour services, I’ve felt 1,000x better about my hair. I greatly appreciate the time she takes at the beginning... See more

Company replied

Rated 5 out of 5 stars

I am incredibly grateful to all of the beautiful ladies who served me today. It's my bridal shower today and these amazing women went above and beyond, even on a very busy day, to give me a phenomen... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 5154 Windermere Boulevard, #5, T6W 0L9, Edmonton, AB, Canada

  • +1 780-439-7078

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent haircut by Brianna

Excellent haircut by Brianna! I was delighted by her skill in cutting hair and impressed by her ability to communicate with me every step of the way. She has a lovely personality and I will definitely book with her again.

December 23, 2024
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Reply from Chatters Hair Salon - Windermere

We are thrilled to hear about your positive experience with Brianna! It's wonderful to know that she was able to provide you with a great haircut and that you enjoyed her communication and personality. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Shyla is the best!!

Shyla is the best!!! Everytime she does my hair it's wonderful. She's really skilled and her haircuts are mamazing. I colored my hair this time and I'm in love with the results!!!

December 23, 2024
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Reply from Chatters Hair Salon - Windermere

We're thrilled to hear you had such a wonderful experience with Shyla! It's fantastic that you're so happy with your haircut and color. We appreciate your kind words and will be sure to share your feedback with Shyla.

Rated 3 out of 5 stars

Service was good but public misinformed on rates.

Service was very good. What I don’t like is that Chatter’s keep changing the costs. $42,00 today $56.00 next month! Please explain why the difference. This is “not” the stylist decision but Chatter’s & I am not pleased. Plus, I never get a wash as I wash my hair before the appointment.

December 20, 2024
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Reply from Chatters Hair Salon - Windermere

We appreciate your feedback and understand your frustration with the fluctuating costs. We strive to provide consistent pricing, and we'll investigate why the price changed. We value your business and appreciate your understanding.

Rated 5 out of 5 stars

Lexie always does such a great job with…

Lexie always does such a great job with my hair, love the cherry 🍒 red so pretty

December 18, 2024
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear you're loving your new hair color! It sounds like Lexie did a fantastic job.

Rated 5 out of 5 stars

Richa really knows what she is doing

Richa really knows what she is doing. She's given me the perfect cut. I went in about 3 appointments ago wanting a whole new look. I thought I knew what I wanted but over the past few appointments I've let her guide me. I'm blown away as this cut looks great on me! Plus she did my brows and I actually said wow when I saw them while in the chair. This stylist really knows what she's doing. I refer everyone to her.

December 17, 2024
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Reply from Chatters Hair Salon - Windermere

We're thrilled to hear about your positive experience with Richa! It sounds like she truly understood your vision and helped you achieve the perfect look. We're so happy you're happy with your new cut and brows. It's wonderful to hear that you're referring others to her. We appreciate your kind words and are proud to have such talented stylists on our team.

Rated 5 out of 5 stars

She was amazing

She was amazing, the cut was awesome and I liked that she checked in with me to make sure that I liked the length and if anything I wanted to change. Not saying that it doesn’t happen if it was someone else but I wasn’t really a chatty Kathy during my appointment so she took that opportunity to make sure I liked the results.

December 15, 2024
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Reply from Chatters Hair Salon - Windermere

We're so glad to hear you had a positive experience! It's wonderful to know that you felt comfortable and heard during your appointment. We strive to create a welcoming environment where our clients feel confident and happy with the results.

Rated 5 out of 5 stars

Thank you Lexie

Thank you Lexie, always does a great job

December 15, 2024
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Reply from Chatters Hair Salon - Windermere

We appreciate your kind words and are thrilled to hear that you had a positive experience. We strive to provide excellent service and are glad that Lexie was able to meet your expectations.

Rated 5 out of 5 stars

Great stylist.

Brianna got the style exactly like I wanted.

December 14, 2024
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear that you were pleased with Brianna's work. We strive to provide our customers with the best possible experience, and we're glad that Brianna was able to meet your expectations.

Rated 5 out of 5 stars

Hair

Great experience! All people were great!

December 14, 2024
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Reply from Chatters Hair Salon - Windermere

We are so happy to hear you had a great experience! We strive to provide excellent service and appreciate your kind words.

Rated 5 out of 5 stars

Incredible-

Carmen helped my teen daughter with her first curly hair cut. She was absolutely wonderful and explained what she was doing step by step so my daughter could do it independently at home. My teen left the salon with a new cut and an even bigger smile. Thank you, Carmen you absolutely made our day!!!

December 12, 2024
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Reply from Chatters Hair Salon - Windermere

It's wonderful to hear that you and your daughter had such a positive experience. We're thrilled that the stylist was able to help your daughter feel confident and empowered with her new haircut. It's heartwarming to know that she left the salon with a smile and the skills to style her hair independently. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Carmen is always happy and professional…

Carmen is always happy and professional and very talented. The store is clean and everyone is positive. Great experience all around.

December 11, 2024
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Reply from Chatters Hair Salon - Windermere

We're thrilled to hear about your positive experience! It's wonderful to know that our team members, like Carmen, are making your visits enjoyable. We strive to provide a welcoming and clean environment, and we're glad you appreciate it.

Rated 5 out of 5 stars

Sheila

Sheila, is the most caring and compassionate person. She listen well, and is a GREAT HAIRDRESSER. Overall everyone is friendly.

December 5, 2024
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Reply from Chatters Hair Salon - Windermere

We are thrilled to hear about your positive experience. It's wonderful to know that you felt cared for and appreciated during your visit. We strive to provide a welcoming and friendly atmosphere for all our customers.

Rated 5 out of 5 stars

Nice salon and a great haircut

Renee did a great job with my hair. She walked me through the process every step of the way and was so easy to chat with. I had a great experience!

December 5, 2024
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Reply from Chatters Hair Salon - Windermere

We're thrilled to hear you had a wonderful experience! We appreciate you taking the time to share your positive feedback. We strive to provide our customers with the best possible service and we're delighted to know that you enjoyed your time with Renee.

Rated 5 out of 5 stars

I love my new hairstyle !

Carmen did an amazing job with my hair today, SHE IS FANTASTIC!
Thank you for your patience with my questions and for going about and beyond with everything ⭐️

December 3, 2024
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Reply from Chatters Hair Salon - Windermere

We are thrilled to hear about your positive experience! It's wonderful to know that you were so happy with the service you received. We appreciate your kind words about Carmen and her dedication to providing excellent care. We're so glad you had a great experience.

Rated 5 out of 5 stars

Shyla was amazing

Shyla was amazing. She fixed my hair that was ruined from a different place and was so caring and kind in doing so. I’ve found my new hair place!

December 2, 2024
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Reply from Chatters Hair Salon - Windermere

We are so happy to hear that you had a positive experience with our stylist. We strive to provide a welcoming atmosphere for all our clients, and we're glad you found someone who understands your hair type. We hope to see you again soon!

Rated 5 out of 5 stars

Yana gave me excellent services

Yana gave me excellent services, made my day. She recommend me best hair care products also, ended up buying it🥰. Always best services at Chatters, im a regular customer from Fort mcmurray branch.

December 2, 2024
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Reply from Chatters Hair Salon - Windermere

We are delighted to hear you had a positive experience and that you were happy with the stylist's skills and recommendations. We appreciate your loyalty as a regular customer and hope to continue providing you with excellent service.

Rated 5 out of 5 stars

Lexie is truly the best

Lexie is truly the best! I never leave unsatisfied!

December 1, 2024
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear you had a great experience with Lexie! We strive to provide excellent customer service and appreciate your kind words.

Rated 5 out of 5 stars

Welcoming atmosphere.

Friendly service. Welcoming atmosphere.

November 29, 2024
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Reply from Chatters Hair Salon - Windermere

Thank you for your kind review! We're delighted to hear you enjoyed our friendly service and welcoming atmosphere. We strive to create a positive experience for all our customers.

Rated 1 out of 5 stars

Worst haircut in decades

I gave myself a couple of days to see if my mentality adapted. It didn't...

Worst haircut I have had in decades, and my hair is neither plentiful nor complicated; slap an attachment on a clipper and have at it.

One side of my head is not like the other - for at least 3 more weeks.

November 26, 2024
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Reply from Chatters Hair Salon - Windermere

We understand your frustration with your recent haircut. We strive to provide excellent service and it's disappointing to hear that your experience fell short of your expectations. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I haven't been to this location for a…

I haven't been to this location for a few years and am kicking myself for leaving.
A received a big hello from the young lady at the front desk upon entering.
Miranda gave me a wonderful cut at a very reasonable price. My experience at this salon was awesome!

November 28, 2024
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Reply from Chatters Hair Salon - Windermere

We are so happy to hear you had a wonderful experience at our salon. We strive to provide a welcoming and comfortable environment for all our clients. We are thrilled that you enjoyed your visit and that Miranda was able to give you a great haircut. We appreciate your kind words and hope to see you again soon.

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