Chatters Hair Salon - Windermere Reviews 748

TrustScore 4.5 out of 5

4.7

5154 Windermere Boulevard, #5, T6W 0L9 Edmonton, AB, CA


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Rated 5 out of 5 stars

Chatters Hair Salon - Windermere is a very welcoming & cheery Salon and all the staff are very knowledgeable and friendly. And my stylist is very conscientious and does excellent work.

Company replied

Rated 5 out of 5 stars

Great cut and great advice for styling. Extremely experienced and friendly stylist with so much knowledge.

Company replied

Rated 5 out of 5 stars

Miranda always provides amazing service! Ever since I started seeing Miranda for my cut/colour services, I’ve felt 1,000x better about my hair. I greatly appreciate the time she takes at the beginning... See more

Company replied

Rated 5 out of 5 stars

I am incredibly grateful to all of the beautiful ladies who served me today. It's my bridal shower today and these amazing women went above and beyond, even on a very busy day, to give me a phenomen... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 5154 Windermere Boulevard, #5, T6W 0L9, Edmonton, AB, Canada

  • +1 780-439-7078

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I was at the end of February in chatter…

I was at the end of February in chatter salon in Windermere. I booked with Carmen and it was my first appointment with her. I am happy, she did an amazing job

March 1, 2025
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Reply from Chatters Hair Salon - Windermere

Thank you for your kind review. We're delighted to hear you had a positive experience with Carmen. We appreciate you choosing our salon and hope to see you again soon.

Rated 5 out of 5 stars

Did a great job for my hair colour

Did a great job for my hair colour. Really liked there services and well behaved staff and really appreciate the girl she did my hair sorry dont remember her name i think it was rayna.
Keep your good work up

Thank you

February 22, 2025
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Reply from Chatters Hair Salon - Windermere

We are delighted to hear that you had a positive experience with our salon! It's wonderful that you were happy with the hair color and appreciated the friendly and professional service you received. We strive to provide a welcoming and comfortable environment for all our clients, and we are proud of our staff's dedication to providing excellent service. Thank you for your kind words and for recognizing the stylist's expertise. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Fixed the brass

Really enjoyed the appointment and he did a fantastic job. I had bleached my hair and the toner didn’t help the yellow look enough. He added subtle lowlights and toned away all the yellow and all without any feedback on my doing that to myself. Just handled it no problem. Absolutely love the results.

February 25, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad you had a positive experience and are happy with the results! It sounds like you were in a tricky situation with your hair, and we appreciate that you were able to trust our stylist to help you achieve the look you wanted. We strive to provide a welcoming and supportive environment for all our clients, and we're thrilled that you felt comfortable enough to share your concerns.

Rated 5 out of 5 stars

We love Chatters Windermere

We love Chatters Windermere. Yana is wonderful. My kids and I are always happy with our hair when we go to her. This last time we had a last minute issue and conflict with sports. They were able to accommodate us and Carmen did my sons hair. Always a great experience.

February 15, 2025
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Reply from Chatters Hair Salon - Windermere

We're delighted to hear about your consistently positive experiences at our Windermere location. It's wonderful to know that you and your children are always happy with Yana's work. We appreciate your kind words about Carmen's flexibility and ability to accommodate your last-minute needs. We're thrilled that you continue to choose us for your hair care needs.

Rated 5 out of 5 stars

Left a beauty queen

Very friendly greeting on arrival. Appointment was on time and Carmen is just the best. The cut and flour were chef’s kiss and I feel like a beauty queen. 5 stars all the way.

February 25, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear you had such a wonderful experience! It's fantastic that you enjoyed your appointment and felt like a beauty queen. We're proud of our team and appreciate your kind words about Carmen. We strive to provide the best possible service and are thrilled you felt so well taken care of.

Rated 5 out of 5 stars

Great haircut

Great haircut . Lexie did a layered haircut for me.

February 23, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I was accommodated last minute and the…

I was accommodated last minute and the service was excellent. Although it was a simple wash and dry I was very pleased.

February 22, 2025
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Reply from Chatters Hair Salon - Windermere

We are so happy to hear that you were accommodated last minute and that you were pleased with your service. We strive to provide excellent service to all our guests, and we appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

The stylist was friendly

The stylist was friendly. She also did what I asked.

February 22, 2025
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Reply from Chatters Hair Salon - Windermere

We appreciate your kind words and are glad you had a positive experience. We strive to provide excellent service and are happy to hear that you were satisfied with your stylist.

Rated 5 out of 5 stars

Carmen made my experience great.

Carmen made my experience great.

February 20, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad to hear that Carmen made your experience great. We appreciate your kind words and will share your feedback with her.

Rated 5 out of 5 stars

Great experience as always!

Great experience as always!

February 12, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad you had a great experience! We appreciate your kind words and look forward to seeing you again soon.

Rated 5 out of 5 stars

The staff is very friendly and helpful

The staff is very friendly and helpful.
I was nervous to trim my hair because it takes so long to grow and shyla assured me she would only dust . I was so happy when she was finished.
Also Richa was amazing at threading my eyebrows. I’ll definitely be back to the Windermere location 😊

February 9, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad to hear you had a positive experience! It's wonderful that you felt comfortable and confident with the stylist who trimmed your hair, and that you were happy with the results. We're also delighted to know that you were pleased with your eyebrow threading experience. Your feedback is invaluable to us, and we appreciate you taking the time to share it. We look forward to welcoming you back again soon!

Rated 1 out of 5 stars

Not satisfied with color.

The stylist showed me a picture of the color they were going to do (ash blonde balayage) and my hair turned out still brown and the highlights were orange looking. Wanted cool tones. The cut was okay. The stylist was nice but over 4 hours and hundreds of dollars later, I'm not satisfied with the results.

February 13, 2025
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Reply from Chatters Hair Salon - Windermere

We understand your disappointment with the outcome of your hair appointment. It's frustrating when your expectations aren't met, especially after investing time and money. We value your feedback and will use it to improve our services.

Rated 5 out of 5 stars

Renee is amazing

Renee is amazing. Very informative and caring. Took time out of her day to explain things to me. Found my new stylist.

February 13, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear about your positive experience with Renee. It's wonderful to know that she went above and beyond to help you find the right stylist. We strive to provide excellent customer service, and we're thrilled that Renee was able to make your visit so enjoyable.

Rated 5 out of 5 stars

French braids & Amazing friendly staff

Renee was available to do french braids for me she did it quickly and they looked so cute! Great conversation with her!
Great price at Chatters.
The windermere location has become my all time favorite for hair salon needs! Thank you to all the wonderful staff for always taking care of me 😀

January 30, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear about your positive experience at our Windermere location! It's wonderful that you enjoyed your service with Renee, and that you found her to be both skilled and engaging. We're also delighted to know that you appreciate our pricing and the friendly atmosphere at our salon. Your feedback is invaluable to us, and we appreciate you taking the time to share it. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Carmen was very lovely and…

Carmen was very lovely and professional, knowledgeable and kind

February 5, 2025
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Reply from Chatters Hair Salon - Windermere

We're so glad to hear you had a positive experience. We appreciate your kind words about Carmen. We strive to provide exceptional customer service and are pleased to know that Carmen met your expectations.

Rated 5 out of 5 stars

amazing

Everyone is sooo nice and welcoming! Renee worked her magic again! 💜

January 31, 2025
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Reply from Chatters Hair Salon - Windermere

We're so happy to hear you had a wonderful experience! It's great to know that our team made you feel welcome and that you were happy with the service you received.

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