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Rated 5 out of 5 stars

Car booked for a family celebration at a restaurant 20 miles or so from home. Two pick up points , drop off then return journey. Comfortable vehicle, immaculate presentation. Very smooth dri... See more

Rated 1 out of 5 stars

You have been warned. I arranged a transfer with Eric, the owner of the company, for a journey from the Voco Southampton hotel to London Stansted Airport on April 18, 2026, at 4:00 AM. Howeve... See more

Company replied

Rated 5 out of 5 stars

I'd heard alot about Chauffeur VIP and needed something special for my daughters wedding and in particular, the bridesmaids. From our initial contact with Julia and Claire, the whole experience from s... See more

Rated 5 out of 5 stars

Used Chauffeur VIP to take us to Heathrow and back for our recent trip to India. Ben took us down, and Paul brought us back, both first class in courtesy, timeliness, communication and flexibility, in... See more

4.3

Excellent

TrustScore 4.5 out of 5

73 reviews

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Rated 1 out of 5 stars

You have been warned.

You have been warned.

I arranged a transfer with Eric, the owner of the company, for a journey from the Voco Southampton hotel to London Stansted Airport on April 18, 2026, at 4:00 AM. However, neither he nor any driver on his behalf arrived at the agreed time and place.

I attempted to contact Eric repeatedly via WhatsApp, but received no response whatsoever. It has become clear that this individual is entirely unreliable, fails to honour his commitments, and conducts himself in a manner that is both unprofessional and deeply irresponsible.

Such conduct places passengers at serious risk of missing their flights, causing significant disruption, severe inconvenience, and potentially substantial financial loss — including the need to secure alternative flights at great expense, if available at all, particularly in these already challenging times.

I strongly caution others against relying on this service.

April 18, 2026
Unprompted review
Chauffeur VIP logo

Reply from Chauffeur VIP

Dear Yehiel

We are sorry to see this review, but we believe it may have been posted in error.

We are unable to locate any record of your experience with our company, and we do not have any drivers or employees that match the situation described. It’s possible that this review was intended for a different business with a similar name.

We take feedback seriously and always aim to address genuine concerns, so if you believe this review relates to us, please get in touch with more details so we can investigate further.

Otherwise, we kindly ask that you review the company name and consider updating or removing this review.

Thank you for your understanding.

Chauffeur VIP Team

Rated 5 out of 5 stars

Outstanding service from begining to…

Outstanding service from begining to end. the car felt quite luxurious, and the driver was cordial but professional. I valued the overall comfort of the ride as well as the attention to detail. Definitely worthwhile.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Usual first class service!!

Used Chauffeur VIP to take us to Heathrow and back for our recent trip to India. Ben took us down, and Paul brought us back, both first class in courtesy, timeliness, communication and flexibility, including when we needed to stop for rations on the way home! We always use Chauffeur vip for our long haul trips because they are so consistently reliable and offer excellent value when you consider the stress free door to door impeccable service that removes all onward travel concerns. We always recommend them to our family and friends, many of whom now also use them regularly too!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Prom night booking …

Booked a Mercedes for our daughter’s prom night. The car was beautiful and decorated with bows and ribbon. Driver Chris was absolutely brilliant, very friendly and professional and made the whole experience so special.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Wedding Experience

We were looking for a wedding car and this company was recommended to us by a friend. We wanted a straightforward and reliable service with a nice car at a reasonable price. That’s exactly what we got, the service couldn’t have been better. From the initial enquiry with Claire and the team it was all good, booking was easy and on our wedding day it was all perfect, the car and professional driver came and did exactly what we wanted. It was an excellent experience that I would recommend.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous!

We have used Chauffeur VIP for 3 airport trips over the past year and can highly recommend!
We have had a driver named Nick Tate twice who was very professional and friendly. The service is very punctual and the vehicles are in great condition and very comfortable. Would not hesitate to use again or recommend. Many thanks!

August 24, 2022
Unprompted review
Chauffeur VIP logo

Reply from Chauffeur VIP

Hi Mrs Whitney, thank you so much for the feedback, it was a pleasure to be of service and we look forward to seeing you again soon.

Rated 5 out of 5 stars

what can I say

what can I say? over the past year the service I have received has made business trips, holidays and family visits so much easier and enjoyable. Nothing is to much trouble, the drivers are excellent and my contacts Julia and Clare seem to be able to sort the most complex travel arrangements.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Superb, Professional, Punctual, Smart and Helpful.

I have used Chauffer VIP numerous times, they are our go-to company for cars and drivers. I've used 100s drivers, and these are right up there with the best. Good vehicles, accommodating, well presented and thoughtful chauffers and always punctual. WIll continue to use and highly recommend.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Professional Service

I'd heard alot about Chauffeur VIP and needed something special for my daughters wedding and in particular, the bridesmaids. From our initial contact with Julia and Claire, the whole experience from start to finish was outstanding. The car arrived in plenty of time and Lance executed a superb drive and level of service second to none without a drop of fizz being spilt, yes, the vehicle came supplied with an ice bucket and fizz flutes. Highly recommend.....

December 2, 2022
Unprompted review

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