The customer service reads quickly infront of them - it is not clear and sometimes not understood. Expect to get through a lot of legality and you have to just say “yes”. You ring to connect with the... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
There insistence which I thought was a scam but was eventually persuaded it was not. They were very professional and explained everything to me and answered any question I asked I was also given proof... See more
It was quick sometimes a little too quick, and at the end you have to say yes or no whether you understood everything that was said to you. Seriously who ever understands everything? But is it useful... See more
On initial contact just to see if I could get a better deal ( save some money) On my electricity bill I ended up with choosing a new NBN supplier and a different health insurance provider as well... See more
Company details
- Housing Utility Company
- Business Insurance Company
- Electric Utility Company
- Health Insurance Agency
- Telecommunications Service Provider
- Utility Contractor
Written by the company
We compare Australia’s leading providers to find you a better deal. We are an online comparison site that works to find you the best savings in Electricity & Gas, Insurance, Broadband and Financial services. Saving money couldn’t be easier. We search our panel of top providers to give you hassle-free peace of mind. Why Choose Us? – We have made a promise to Australian families to cut their utility bills so they can spend money where it is needed the most. 1. We are committed to saving you money. 2. We understand that your time is precious. As a one-stop-shop, we take care of the the whole process from start to finish is hassle-free. 3. You have access to thousands of different plans from the leading retailers in one place. 4. We believe in transparency with our 100% free service with no hidden charges. Our Experts are based in Australia which means that not only will you speak to someone in real time, but once you switch providers, there is no interruption to your service, meaning you have a worry-free experience.
Contact info
Level 2 134 Flinders St, 3000, Melbourne, Australia
- 1300786045
- muhammad@icause.com.au
- cheapbills.com.au
4.4
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Patient helpful Staff
April 2, 2026
No pack recived and signed up already
March 27, 2026
Excellent easy transition
April 1, 2026
They explained everything to me and…
They explained everything to me and they were very polite on the phone
March 19, 2026
telling me that the rates will stay the…
telling me that the rates will stay the same for 12 months when asked if the prices will change at the end of june . when the prices won't change at that time but can change any time the whole sale prices changes so WILL CHANGE but by that stage Im already locked in and we had been changed acrossed on the 30th of march even though we signed up on the 1st of april ( where is the 10 day cooling of period there) and can now only change back to the previous supplier which is more expensive . i realise that the power read was on the 30th of march which has lead to most of this problem but that doesnt change the fact that i was told when i asked the question that my price would not change for 12 months
April 1, 2026
Asked for electricity and gas but was…
Asked for electricity and gas but was only offered electricity.
March 31, 2026
Polite & Helpful Customer Service
Joshua was very helpful & polite, he explained everything to me & answered all my questions in a respectful way. I would definitely recommend CheapBills 10 out of 10 guys.
March 31, 2026
honest savings
I was impressed with the thorough information given and all my questions answered.I was also impressed with big savings,
March 20, 2026
I WAS ADVISED THAT I WOULD RECEIVE AN…EMAIL FROM POWER SHOP BASICALLY IMMEDIATELY. STILL WAITING.
I WAS ADVISED THAT I WOULD RECEIVE AN EMAIL WELCOM FROM MY NEW POWER PROVIDER, EVEN THOUGH IT WAS THE LONG EASTER WEEKEND.
IT STILL HAS NOT ARRIVED YET.
IT WAS POWER SHOP.
April 2, 2026
I got sick of the annoying phone calls…
I got sick of the annoying phone calls and im sure im going to get more calls should be a law against what you do by annoying people
March 27, 2026
Easy switch over
April 1, 2026
Easy sign up.
Well as I don’t have a bill yet, I’m not sure if the new provide will be better, the sign up process was very straight forward.
April 1, 2026
Because I was hounded and made to think…
Because I was hounded and made to think that I was getting a better deal with my electricity, even tho I never requested to anyone that I wanted to change companies, then when I finally in frustration said yes, I find out that the company I was with was much cheaper. I was promised cheaper bills, but it wasn't true. I am back with my original provider. If I want to change power companies, I will ring and find them myself.
March 24, 2026
Easy communication and simplicity.
March 30, 2026
My experience was very good with the…
My experience was very good with the services I have selected, although I have called twice in relation to reviewing my health fund and both times I have been redirected only to have the call drop off after 3-4 minutes and no call back.
March 23, 2026
Helpful information to make a good…
Helpful information to make a good decision- very happy with results!
March 27, 2026
Very happy with service
March 20, 2026
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