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CheapDealsFare  Reviews 

2,563
•
TrustScore 4 out of 5

4.0

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 1,095 reviews, reviewers had a great experience with this company, consistently noting the exceptionally high quality of assistance provided by agents. Customers frequently praise the support staff for their remarkable patience, genuinely helpful attitudes, and professional dedication when guiding them through complex travel plans and schedule changes. Many people also highlighted that representatives work diligently to secure the best available fares and ensure smooth reservation processes. Though some reviewers were not happy with unexpected price increases and sudden additional charges requested shortly after completing their initial bookings. Consumers additionally mentioned ongoing frustrations regarding delayed ticket confirmations, noticeable language barriers during phone calls, and unannounced extra fees for essential travel necessities.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as polite, helpful, and... See more

Price

Customers had negative experiences with price, reporting that initial low fares were followed by calls... See more

Booking process

People report ambiguous experiences with booking process. Some reviewers noted that specific representatives... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely between individuals.... See more

Service

Reviewers express mixed feelings regarding the booking service. On one hand, many customers report severe... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Alena Irma was patient with me, even though I misunderstood the original price. This is an extremely important trip for my husband and I. Getting to see our granddaughter for the 3rd time in 4 years... See more

Rated 4 out of 5 stars

Ethan Walker was extremely polite and understanding when I had to cancel my reservation. A family emergency arose, and his was very kind and empathatic as I explained. I hope more of your associates... See more

Rated 5 out of 5 stars

This is the second time I've used this service, and I suppose I'm rating the results of the first trip months ago, combined the booking experience I just had. Both were easy and problem-free. The CSR... See more

Rated 5 out of 5 stars

Gary was professional, knowledgable and made the experience fast and accurate even in the face of my changes. I will definately book with Gary again and recommend him to my friends. He made thi... See more

Company details

  1. Travel Agency

Written by the company

CheapDealsFare is your one-stop shop for flight bargains, last-minute flights, travel advice, and inspirational articles. We're a group of dedicated, knowledgeable travelers on a goal to make finding and comparing the greatest airline bargains simple. CheapDealsFare is the beginning point for your vacation planning as one of the world's leading flight comparison services. Finding inexpensive flights is simple with our unique flight search, curated discounts, and inspirational articles.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(2,563)

1,061 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

If I could give a zero

If I could give a zero, I would. Terrible customer service. I booked a flight and paid for it.. got an email saying one of the segments was not available. My options were to change the flight at a higher cost- extremely higher cost. I said I would like to cancel. She said there are no refunds. My email stated this- In case of fare change, schedule change or change in availability of seats, we will contact you and offer alternate options.You may opt to cancel your booking in case updated or alternate option does not work for you.
Yeah.. cancel with cancelation fees!!! WTF They sold me something that was not available. Round and round we go- She finds another flight, and I am assuming Southwest as the original was... pay an extra $400..and get the confirmation..and it was for Frontier, which she did not verbally tell me that. The cost for the ticket if I were to purchase thru their website was $350 less than what I ended up paying these scammers... Do NOT book with them.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Nick was very helpful in the customer service i made a flight booking with him he is very supportive wish him luck

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Prior to booking, no where did it say we were purchasing "stand by tickets". A few weeks before the trip, CheapDealsFare contacts us and claims, if we do not want a standby ticket, we have to pay extra (over doubling the original amount). SCAM! Use at your own risk!!

August 25, 2026
Unprompted review

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