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Cheap Energy Finland Reviews 17

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TrustScore 2.5 out of 5

2.4

Energy Supplier
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Company details

  1. Energy Supplier

Written by the company

Halpaa sähköä kaikkialle Suomeen - Cheap Energy Finland tarjoaa suomalaisille kuluttaja-asiakkaille määräaikaisia ja markkinahintaisia sähkösopimuksia mahdollisimman halvalla, tehden sen kuitenkin yhtä laadukkaasti kuin kilpailijat.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

17 reviews

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Rated 1 out of 5 stars

Just stupid or worse Cheap Energy Finland

2 months with this company and already have to call them, imbeciles, They didn't send me the bill for electricity. I received a message from debt collection, I have to download the bill from debt collection agency. In order to pay it, I think it's kind of really stupid. And there was no bill on their website. So basically I have to waste my time and call this company on Monday and tell them stop being retards. Send your bills so I can pay them.

February 28, 2025
Unprompted review
Cheap Energy Finland logo

Reply from Cheap Energy Finland

Sorry to hear from your trouble with billing! We send our bills by email to the email address you have given us, when ordering the electricity contract. The email address can be checked and edited with our customer service, they will also help you with any questions about billing. Hopefully we can sort this out for you!

Rated 1 out of 5 stars

Incompetence

Made a deal with them during Black Friday period. 15.1. was supposed to start, nothing. Still couldn’t see any contract. Contacted them and their answer was - due to technical error they couldn’t confirm the contract. The contract was confirmed on 21.11. Then they offered me another contract with high monthly fees. Just incompetent service. Sad I even considered them. Charging you extra if you don’t use over 1000kwh per year…
Next time I’ll choose a reliable company.
No app to use either.

January 17, 2025
Unprompted review
Cheap Energy Finland logo

Reply from Cheap Energy Finland

Hi Viliam, we're very sorry to hear about the technical error with your Black Friday contract. These issues are not common, but still unfortunate. Good to hear you contacted our customer service anyhow and wish you the best!

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