Cheapflights.co.za is a SCAM. I tried to book a flight through them today and R10k was taken from my credit card by Bravofly. The bank won’t refund me as they say I gave my card details so it is not f... See more
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Beware, after accepting my booking and payment, they simply cancelled a few days later. Their excuse was that their was an error in the booking, hence they cancelled the booking. In their email they... See more
Company replied
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose an... See more
Company replied
Scam scam scam!!!! Please don't use cheap flights! They advertise flights from agencies who are scammers. They took R25 000 of mine and I haven't gotten it back, they said I'd recieve a refun... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.za/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
South Africa
- cheapflights.co.za
1.3
Bad
450 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Great Service!!!!!!!!!!
August 31, 2019
Unprompted review
very easy to use best prices
August 27, 2019
Unprompted review
Nothing I received good deals
August 27, 2019
Unprompted review
Reply from Cheapflights
Hello.
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
We hope you'll find great deals in the future.
More questions about Cheapflights? >> https://www.Cheapflights.co.za/contact-us/
Best,
William
Team Cf
dont just trust what you read
I feel the system is designed to not be easy. Took me 3 times starting again before I managed to complete it. On top of that you upsold me a rental car. No mention was made that I needed a credit card and then you take my money and then tell me a need a credit card. And now I am fighting to get a refund. Trust for me is not high and I will never use this system again.
August 20, 2019
Unprompted review
Reply from Cheapflights
Hello Andrew,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not set payment options and does not have insight into your booking details.
You'll need to keep working with the company servicing your car rental reservation for further assistance.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.za/support
Best,
Robert
Team Cf
No negative comment, thus far :)
This was the first time I visited this specific site. From what I viewed in a few quick minutes, all was well. Nothing bad to report about, thus far.
August 20, 2019
Unprompted review
Excellent prices will do my next…
Excellent prices will do my next booking through you. Great experience
August 14, 2019
Unprompted review
I still haven't received my booking…
I still haven't received my booking confirmation and I fly out in the morning :(
August 13, 2019
Unprompted review
Reply from Cheapflights
Hello Tiffany,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for we direct you to the relevant company to make your booking. Therefor we have no insight in your booking details.
If you have not yet received your booking confirmation a great place to start looking is in your email junk folder, just in case it’s hiding in there.
If not then we would recommend checking your bank statement to see which company name is next to the transaction.
This will be the company you need to contact for assistance and ask for your booking confirmation.
More questions about Cheapflights? >> https://www.Cheapflights.co.za/contact-us/
Best,
Robert
Team Cf
It is simply to search
August 12, 2019
Unprompted review
Still planning my trip
Still planning my trip, but will be looking for cheap flights everyday
August 12, 2019
Unprompted review
Filling in application form. Keith Slade
Filling in application form. We would like the form to be easier to complete especially for those less computer skilled.
August 11, 2019
Unprompted review
Tried a booking but wasn’t happy with…
Tried a booking but wasn’t happy with the outcome so reverted to my preferred provider.
August 7, 2019
Unprompted review
I booked flights
I booked flights, the transaction was processed and I received a text from the bank but the transaction still seems outstanding, however I have received no communication either way whatsoever.
August 7, 2019
Unprompted review
Reply from Cheapflights
Hello Scapper,
Thanks for taking the time to leaving us a review!
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for we direct you to the relevant company to make your booking. Therefore, we have no insight into your booking details.
If you have not yet received your booking confirmation a great place to start looking is in your email junk folder, just in case it’s hiding in there. If not, then we would recommend checking your bank statement to see which company name is next to the transaction. This will be the company you need to contact and ask for your booking confirmation.
If you have further concerns/questions, please contact us at: https://www.Cheapflights.co.za/support
Best,
Isabel
Team Cf
It was easy and quick
August 6, 2019
Unprompted review
Flights to George from Cape Town is not…
Flights to George from Cape Town is not that cheap
August 1, 2019
Unprompted review
They have good service
July 31, 2019
Unprompted review
You booked a wrong flight from a wrong…
You booked a wrong flight from a wrong airport and at a wrong time. You charged me for it and i did not get my money back.
July 29, 2019
Unprompted review
Reply from Cheapflights
Hello Vusumuzi Shangase
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to reach out to the company servicing your booking (the one that charged your credit card) for further assistance and to verify the possibility of modifications.
If you have further concerns/questions, please contact us at: https://www.Cheapflights.co.za/support
Best,
William
Team Cf
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