Cheapflights.co.za is a SCAM. I tried to book a flight through them today and R10k was taken from my credit card by Bravofly. The bank won’t refund me as they say I gave my card details so it is not f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beware, after accepting my booking and payment, they simply cancelled a few days later. Their excuse was that their was an error in the booking, hence they cancelled the booking. In their email they... See more
Company replied
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose an... See more
Company replied
Scam scam scam!!!! Please don't use cheap flights! They advertise flights from agencies who are scammers. They took R25 000 of mine and I haven't gotten it back, they said I'd recieve a refun... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.za/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
South Africa
- cheapflights.co.za
1.3
Bad
450 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After booking i was referred to… mytrip.com
After booking i was referred to mytrip.com.
I reviewed on internet and saw too much bad news. Decided not to book through you because I was booking for 7 and dont want the risk.
April 5, 2019
Unprompted review
Reply from Cheapflights
Hello Userjacques,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking (mytrip.com according to your message) for further assistance.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.za/support
Best,
Robert
Team Cf
Website did not respond to credit card…
Website did not respond to credit card payment when trying to book cheaper flight Sunday evening
Ended up having to book a more expensive flight on Monday morning
April 2, 2019
Unprompted review
THE process was easy and efficient.
March 27, 2019
Unprompted review
Very cheap flights
March 27, 2019
Unprompted review
yes! Yes, Yes!
yes, I would certainly do, go on doing what you are doing.
great!
March 26, 2019
Unprompted review
Best prices across all domestic…
Best prices across all domestic flights in RSA. Have not used it on international flights though
March 21, 2019
Unprompted review
It is a great site
It is a great site, easy to maneuver
Thanks for the service
March 15, 2019
Unprompted review
I wait for feedback .I do not received…
I wait for feedback .I do not received my ticket for flight from Lanseria on 29 March 2019
Thanks
jopie du plessis 0828587047
March 13, 2019
Unprompted review
Reply from Cheapflights
Hello Josef,
Thanks for leaving us a review and for using Cheapflights.
As we already mentioned it to you in our reply to your email, Cheapflights as a free search tool does not have access into your reservation details.
You'll need to contact the company servicing your reservation (the one that charged your credit card).
More questions about Cheapflights? >> https://www.Cheapflights.co.za/contact-us/
Best,
Robert
Team Cf
The price is misleading
The price is misleading in that:
1.only further down the process do you see it only includes hand luggage.
Would be better to have an option upfront to say you have or does not have luggage to check in
2. Although you indicate 2 passengers, at first glance price is only for 1 person.
March 12, 2019
Unprompted review
It gave me immediate comparison and…
It gave me immediate comparison and pricing
March 9, 2019
Unprompted review
After I confirmed my password etc I…
After I confirmed my password etc I could not get "into" the website.
March 6, 2019
Unprompted review
Reply from Cheapflights
Hello Denise,
Thanks for leaving us a review.
That's weird!
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll check it out.
It will allow us to capture more insight about what may be happening.
Thanks!
Best,
William
Team Cf
Terrible service
March 6, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll look into your report further.
Best,
Robert
Team Cf
Good site navigation
March 5, 2019
Unprompted review
It was slow and anything but cheap Sheila
It was slow and anything but cheap
March 4, 2019
Unprompted review
Reply from Cheapflights
Hello Sheila,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
We do our best to show you as many booking options as possible that are currently available.
More questions about Cheapflights? >> https://www.Cheapflights.co.za/contact-us/
Best,
Robert
Team Cf
BECAUSE THE FLIGHTS ARE STILL VERY…
BECAUSE THE FLIGHTS ARE STILL VERY EXPENSIVE - YOUR FLIGHTS ARE EVEN MORE EXPENSIVE THAN WHEN VIEWING ON THE AIRLINES DIRECTLY
March 1, 2019
Unprompted review
Reply from Cheapflights
Hello Joey,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
Keep in mind that Cheapflights does not set or control the prices.
We do our best to show you as many booking options as possible that are available.
If you notice anything missing, please let us know.
Best,
Robert
Team Cf
I have very mixed feelings
I have very mixed feelings; the initial euphoria on entering the website was dampened by the apparent confusion over prices. It seemed to suggest one price for a round trip from Johannesburg but when I pursued it further the "final" price was double.
February 28, 2019
Unprompted review
first time user and it was fantastic…
first time user and it was fantastic using your site for pricing
yes I will recommend to family/friends
many thanks
Roy
February 28, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.