How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel. I did not receive a confirmation email and calling them directly resulted in excuses. Other revi... See more
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Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude... See more
I found the search engine difficult to use - but then again it's probably just me lol. Why do we have to register before being able to use the search engine?. I'd be a whole lot more enthusiastic abo... See more
Platform of scammers.... you can't book a flight here; all the vendors are scammers, they get you to fill out everything just to hook you up with a shifty flight agent who will eventually try to sell... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com.au/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
Australia
- cheapflights.com.au
1.7
Bad
457 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have used many times have not found my…
Have used many times have not found my flight this time but have had great success on previous flights
October 23, 2018
Unprompted review
Easy to read.
October 22, 2018
Unprompted review
Excellent service no problems
October 21, 2018
Unprompted review
Great experience.
October 19, 2018
Unprompted review
I WAS TOTALLY SCAMMED!
I WAS TOTALLY SCAMMED!! I GOT EXCITED UPON SEEING THE ROUNDTRIP PLANE FARE AS 1,555.53 AND THEN IT TURNED OUT I RECEIVED CEBU PACIFIC'S EMAIL, THE BILL IS AROUND 4,500 AND WHAT'S MORE FRUSTRATING? THE AMOUNT THEY TOOK FROM MY CREDIT CARD, THEY TOOK 5,800!! THIS IS WAY TOO ABSURD, I WAS TOTALLY F*CKED UP ! I WILL TELL MY FRIENDS TO REPORT THAT PAGE AND NEVER EVER SUBSCRIBE TO THEM. THEY DID NOT EVEN PROVIDED A HOTLINE TO CALL.
October 19, 2018
Unprompted review
Reply from Cheapflights
Hello Grey,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel search tool dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
Please reach out to the company that charged your credit card (the booking provider) for further assistance and to verify the possibility of refund (Cebu Pacific according to your message).
More questions about how Cheapflights works? Please visit this page:
https://www.Cheapflights.com.au/contact-us/
Best,
Robert
Team Cf
Wonderful staff but painful experience.
Anna was very helpful and kept the lines of communication open and responded promptly.
My experience was anything but straight forward.
I purchased a ticket for $380 and paid online. I paid by credit card and everything seemed fine until 10 minutes after completing the transaction I received an email and a phone call ro say my transaction had been declined because the airline required and extra $21 above the listed price. I was never able to understand why this $21 was required due to accent issues. The process required me to resubmit the additional payment via a secure site then prove my identity by sending my passport details as well as a bill veriying my address. Hang on guys! You had my money. It was all your mistake.
In summary I received a very well priced ticket but had to endure a 6 hour delay and some major pain points.
Based on Annas support and if she is representative of the staff employed I would use the service again but with reservations..
October 18, 2018
Unprompted review
Just started using this program without…
Just started using this program without need for ordering yet
So far so good
October 17, 2018
Unprompted review
I always check across several websites…
I always check across several websites and this is consistently one of the ones that offers me the lowest. Great job!
October 17, 2018
Unprompted review
User friendly website.
October 13, 2018
Unprompted review
First time user of this site
First time I've used them and everything seemed to work out great. I got the best price of any site and also paid no card fees or booking fees which other sites sneak on at the end of the booking. E-ticket arrived within 24 hours and I confirmed the booking with the airline.
October 12, 2018
Unprompted review
Simple Process, No Headaches
Very easy to navigate. Very reasonable pricing. Takes a while for the airline to receive payment though, so seat selection was delayed.
October 11, 2018
Unprompted review
Couldnt complete the payment and price…
Couldnt complete the payment and price jacked
October 10, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly. We are a free search tool dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
Please contact the provider whom you attempted to complete the reservation through. This company will be able to assist you on booking.
More questions about how Cheapflights works? Please visit this page: https://www.Cheapflights.com.au/contact-us/
Best,
Robert
Team Cf
The app is easy to navigate.
October 9, 2018
Unprompted review
NOT MUCH TO SEE HERE
October 8, 2018
Unprompted review
Easy to use plus some surprises on the…
Easy to use plus some surprises on the deals that you might come across. Recommended.
October 8, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Please share more detail about your experience with us at https://www.Cheapflights.com.au/support and we'll look into your report further.
Best,
Robert
Team Cf
easy to access and find the info I…
easy to access and find the info I needed. plus there is a lot of great bargins
October 5, 2018
Unprompted review
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