Tried to cancel an order immediately after ordering. Received a response 2 days later to say the order had already been sent and wouldn't be refunded due already being sent that day as well as being a... See more
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See what reviewers are saying
Great service. My son wanted an outfit for belters only but he’s a small bottoms and medium top. He only got in touch with the lads on the tues/wed panicking. The lads sorted him out and delivered it... See more
I ended up ordering clothes way to late for me holiday. The delivery time was approx. 1.5/2 weeks from order date and they got my clothes out to me within the week. Really appreciate and recommend to... See more
My package still hasn’t arrived and I ordered 15 days ago. I got in contact with the page via Instagram and I have to say the customer service was A1, they got in contact with An Post for me and found... See more
Company details
Information provided by various external sources
Brand New & Preowned Designer Clothing & Footwear
Contact info
Dublin, D13, Dublin 13, Ireland
- 0860361575
- cheapgarms1@gmail.com
- cheapgarms.com
4.4
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Always helpful sound fella
June 1, 2024
Absolutely fantastic to deal with
December 26, 2023
Very good communication & quick delivery
December 18, 2023
parcels not turned up
parcels not turned up , i have emailed you and no body has wrote back
December 12, 2023
Reply from cheapgarms.com
Hi Alina,
We can confirm that we have received your email enquiring about your order on the 22nd of December at 12:19. We emailed you with a reply less than 15 minutes after you emailed us at 12:33 on the 22nd of December.
Your email enquired about the status of your order as you said it had been marked as delivered on the tracking number and you didn’t receive it. In our reply, on the 22nd of December, we sent you a screenshot of the tracking update stating that the parcel was not marked as delivered but rather there was an attempted delivery on the 18th of December but nobody was home when the courier came around. Further to this, we also advised you that the parcel is waiting to be collected from your local Royal Mail depot.
We understand that this order was more than likely a gift for a loved one for Christmas and it is hugely disappointing to you that you didn’t receive it in time. However, we also find your feedback highly frustrating as it was a lack of attention on your part to not notice our reply which we sent less than 15 minutes after your email and also when checking the tracking number to see that there was an attempted delivery and that the parcel is awaiting for you to be collected from a depot. We hope you collect the parcel from the depot at your earliest convenience and are happy with the items ordered. Finally, we hope that you will remove your feedback as we did everything in our power to assist you with the order and it is highly damaging to a small business like ours.
Kind Regards,
CheapGarms
10/10 quick delivery
December 14, 2023
Excellent service highly recommended
Excellent service highly recommended.
Delivery and customer service can't fault at all.
I'd happily order again.
November 25, 2023
Absolutely fantastic service got my…
Absolutely fantastic service got my order the very next day and on a Sunday too was blown away , very helpful when asking about sizing and stock , would highly recommend and il be shopping with then again, thank you so much
November 26, 2023
Unprompted review
Great service, quick response & super fast delivery
Great service. My son wanted an outfit for belters only but he’s a small bottoms and medium top. He only got in touch with the lads on the tues/wed panicking. The lads sorted him out and delivered it on the Friday. Really appreciate them sourcing the 2 different sizes. 5 Star service. I Will definitely buy from them again and highly recommend them.
October 27, 2023
Same day delivery
Same day delivery
Great response time
Fast and cheap
October 25, 2023
Unprompted review
took nearly a month and got sent the…
took nearly a month and got sent the wrong order in the end
July 30, 2023
Reply from cheapgarms.com
Hi Ella,
Many thanks for your feedback and we are sorry to hear of your dissatisfaction with your experience.
Your order was placed on 18/07 for an item marked in the description of it as having a '2 Week Delivery Period' due to it being on backorder. Your order was delivered on the 31/07, earlier than the estimated timeframe and less than two weeks after the order was placed. In our opinion, 13 days is not 'nearly a month'.
Regarding the wrong order being delivered, we have received no contact from yourself regarding this. All orders are checked by our team for purposes of quality control before being delivered and this is the first complain of this nature that we have received in our 3 years in business. Your order was for the 'White/Grey Nike Logo Set', if this is not what you received can you please make contact with us - cheapgarms1@gmail.com and one of our staff will be in touch immediately to replace the order for the correct one.
We apologise that this experience was not satisfactory to you. We hope to see you again and aim to make your experience as satisfactory as possible the next time and have emailed you a 10% off discount code to avail of for your next purchase.
Kind Regards,
CheapGarms.
Top quality highly recommend
June 19, 2023
highly recommend delivery bang on👌
June 7, 2023
Waited 6 weeks for my order
Waited 6 weeks for my order, gave them 1star, so was told remove it and my order will be released, waited another week only too receive an email off dpd Ireland, asking me for 65£ so my order can be delivered, absolute joke of a site stay well away from it, I didn’t request to change my item, I was told the item I had order was no longer in stock so therefore I had too change my order, which was no fault of my own, I even requested a refund and order be returned but was told would not be possible,
March 25, 2023
Unprompted review
Reply from cheapgarms.com
Hi Daniel,
Many thanks for your feedback and we are sorry to hear of your dissatisfaction with your experience.
Your order was placed on 25/03 for an item marked in the description of it as having a '2 Week Delivery Period' due to it being on backorder. We received an email from yourself on 05/04 requesting a location update of the order. When we looked into this query for you, we discovered that unfortunately the item is out of stock and offered you some items we had in stock available for same-day dispatch or a full refund. Instead, you sent us pictures of a different item which we didn't send you and requested that one instead. We notified you that we don’t have this item in stock but are able to outsource it from our supplier and of the expected the delivery timeframe to which you agreed to.
The charges DPD were requesting from you are unfortunately independent of us as these are custom fees due to you being located in the UK and us being Irish based. Unfortunately, due to law, customs tax must be paid since the UK is not in the European Union anymore, this fee is not something that we receive. We are unable to refund these charges as you requested unfortunately as we do not receive them.
We apologise that this was not satisfactory to you. We hope to see you again and aim to make your experience as satisfactory as possible the next time and have emailed you a 10% off discount code to avail of for your next purchase.
Kind Regards,
CheapGarms.
Fast delivery
I ordered a tracksuit on a Saturday night and it had arrived perfectly the day after (sunday)
December 4, 2022
Great service and fast delivery…
Great service and fast delivery 🙌🏻🙌🏻
Responds to questions fast
Would highly recommend
Quality of clothes is 100% 🙏
December 6, 2022
Unprompted review
Great service and quick delivery
December 1, 2022
Quality of the tracksuit if top stars
Quality of the tracksuit if top stars
I’m actually wearing it right now as I’m writing this review
Great tracksuit I would recommend this to anybody
November 2, 2022
Very quick delivery, everything was fit to size, thanks mate
Very nice lad to deal with everything was spot on, thanks mate
October 24, 2022
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