Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more
Company replied
Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more
Company replied
My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-964-5001
- support@cheapticketsdeal.ca
- cheapticketsdeal.ca
4.8
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thankful to travel agent Lea Martin for…
Thankful to travel agent Lea Martin for taking care of my booking. Very helpful & professional to deal with.
February 14, 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Customer service
Zoe of customer service was very informative, helpful and competent in her handling of a ticket exchange.
January 31, 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Peter,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Reply from Cheapticketsdeal
Dear Rahul,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Paul was very helpful
Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile. I reached out to customer service for help and expected difficulty in figuring this out. It was instead very easy, seamless, and quick. Thank you Paul! :)
September 3, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Christine,
Thank you for the kind words. We’re glad to see that your experience interacting with Paul from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Paul really helped me out
Paul really helped me out. I appreciated his patience and direct communication. Honestly probably the best customer service experience I have ever had.
September 5, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karanbir,
Thank you for the kind words. We’re glad to see that your experience interacting with Paul from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I received the exact flights I needed
I received the exact flights I needed, quickly and at a reasonable price, after my initial flights were overbooked. Customer service (Adam Smith) was straightforward and efficient, expediting the overall process for me so that I was not delayed by complications.
September 4, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karan,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Jay did an amazing job and appreciate…
Jay did an amazing job and appreciate the follow ups.
September 19, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jaz,
Thank you for the kind words. We’re glad to see that your experience interacting with Jay from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Tyler Scott helped me with my booking…
Tyler Scott helped me with my booking and provided great customer service. He is patient and friendly
September 19, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ramesh,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Tyler Scott provided great customer…
Tyler Scott provided great customer service. He is really good at what he is doing.
September 19, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Tejaswini,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
It was simple and easy
It was simple and easy. Tickets arrived with no problem and Eric was amazing and look forward to dealing with him with all my ticket needs. He's a good man and does an amazing job. He even called me to see of everything went well and to call him personally if there was a problem. A true professional at his job!!
September 17, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Richard,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Lêa was very helpful in completing my…
Lêa was very helpful in completing my booking. Will definitely reach back for her assistance in the future.
September 17, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kyleena,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Luna was professional and courteous
September 16, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Allen,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Adam was perfect
Adam was perfect
He made this whole experience amazing
September 17, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Amazing service
September 17, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Cedric,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
very good pricing and agent was helpful
September 16, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Alex,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Amy Smith has helped me alot to book…
Amy Smith has helped me alot to book certain flight.Best customer service. I would definitely look forward giving business to this company.
September 16, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Lakshay,
Thank you for the kind words. We’re glad to see that your experience interacting with Amy Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I want to commend your employee, Adam
want to commend your employee, Adam, who helped me with my reservations.
Adam was wonderful. He was patient, polite, professional, and very helpful. I was hoping to receive a survey so I could express my appreciation. I booked my roundtrip flight but needed to change one of the flights due to an emergency. Since less than 24 hours had passed since my original booking, Adam was able to change my reservation. I wanted to express my thanks here, especially to Adam for his kindness and his assistance. Great job!
September 15, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Eja,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Very good
Thank you Andrew for your help...very friendly and professionel.
September 13, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Samia,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Really happy with the price of the of…
Really happy with the price of the of ticket and also the amazing and helpful service that was provided by Eric who made sure everything was set up correctly and even managed to get the baggage added for no extra cost. Thank you so much. The price seemed too good to be true but it’s all confirmed and Eric even took time to call me back and make sure it’s all sorted
September 13, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Habib,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I have spoken to Bella she was very…
I have spoken to Bella she was very supportive and helpful and has given me really good offer and has booked me a good deal.
September 12, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rabia,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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