Cheapticketsdeal Reviews 

2,398
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members who go above and beyond to ensure smooth interactions and patiently answer every single question. Travellers also appreciate the straightforward booking process, noting that agents make finding appropriate flights and securing great discounts remarkably fast and easy. However, some reviewers were not happy with unexpected price increases or sudden changes regarding seat availability that occurred shortly after they finalized their online bookings. A few people experienced communication challenges when trying to address these unexpected ticketing problems and resolving them with support representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising how quick and easy it is to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant savings compared to... See more

Service

People report positive experiences with service, frequently praising professional representatives who offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more

Company replied

Rated 5 out of 5 stars

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more

Company replied

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,398)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Alan

Great service from Alan. Booked tickets from london to Toronto through this site much cheaper than anywhere else. I received regular updates about my booking

July 27, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Farida,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Luna in customer service did my…

Luna in customer service did my experience pleasant and easy.

July 25, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Fernando,

Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Derek was great and helped with my…

Derek was great and helped with my confirmation process. Very calm, professional and personable.

July 24, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Megan,

Thank you for the kind words. We’re glad to see that your experience interacting with Derek from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

The price for the tickets were so good…

The price for the tickets were so good I was worried it wasn't genuine but Bella and the team were so helpful and proactive with their follow ups, the tickets were soon sorted, in my inbox within 24 hours and everything checked out with the airline. Great service and a great price.

July 24, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Phil,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Excellent service

The service representatives were really helpful. Specially Bella helped me out in a short notice situation. Truly recommend them.

July 22, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nafis,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Highly recommend

Was surprised t get a follow-up call after I did my online booking. The customer rep, Alan, was great. Got the best flight deal with them at a significant price difference. Highly recommend

July 21, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Emma,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Helpful customer service

Lea was very helpful in providing some information about the changes made to my ticket and what I needed to do to pay for baggage.

July 19, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Margot,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 4 out of 5 stars

The agent Eric Wood was very helpful in…

The agent Eric Wood was very helpful in getting us booked for this short notice flight. It was pricey.

July 14, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Donn,

Thank you for the kind words. We’re glad to see that your experience interacting with Eric Wood from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Good customer service

Good customer service, keep up the good work Bella!

July 14, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Parm,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great value and service

Great value especially without being forced to pay for seats, which piles up with connecting flights. The follow up call may come as a surprise as a first-time user, but the agent was clear, polite and efficient. My agent was Hazel and she also get a 5 star!

July 13, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Maria,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Used CheapTickets for the first time

Used CheapTickets for the first time. Saved about 10% vs buying direct. Had a delay in getting the tickets and Lea was great in getting the situation handled easily and quickly within one call. Will use them again in the future.

July 13, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Andrew,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

CHEAP TICKETS AND VALUABLE CUSTOMER SERVICE!!!

DAVID IS A HUGE ASSET TO CHEAP TICKETS. HE WAS PROFESSIONAL, PATIENT AND PROFICIENT! I HIGHLY RECOMMEND CHEAP TICKETS NOT JUST BECAUSE OF THE FARE, BUT BECAUSE OF MY INTERACTION WITH THIS KIND GENTLEMAN!

July 7, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Christine,

Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Riyana was very helpful it was a smooth…

Riyana was very helpful it was a smooth process.

July 7, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Lillie,

Thank you for the kind words. We’re glad to see that your experience interacting with Riana from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I was able to get a good deal...

I was able to get a good deal with CheapTickets. The process was also seamless.
Leah communicated very well, and kept me up to date with the process, and answered all my questions professionally.
I'll recommend anyday!

July 7, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Worked with Lea Martin in CS

Worked with Lea Martin in CS, she was very helpful!!!

July 7, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Vicki,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Cheapticketsdeal was very easy to use…

Cheapticketsdeal was very easy to use the website and the discount was so huge I was able to save money. I had a few questions for customer support and I received a call and email promptly. Lea was able walk me through finding my reservation and easing my concerns.

July 7, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Keturah,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Rhiana did a great job helping us book…

Rhiana did a great job helping us book our airfare to Cancun. She took all the time she needed to get us the best service. I truly enjoyed working with her and our our minds at ease. Thank you again so much for what you do. Ralph Caiazza

June 27, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Ralph,

Thank you for the kind words. We’re glad to see that your experience interacting with Riana from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Booked the flight on the phone, Hazel was great

Booked the flight on the phone and got great assistance from Hazel. She answered all my questions and guided me through the booking process.

June 28, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Jim,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

A big thank you to Hazel

A big thank you to Hazel! She did an amazing job helping us book our tickets and stayed on top of everything to make sure we received our confirmation code and that every detail was taken care of. She was professional, responsive, and made the entire process smooth and stress-free. I would absolutely recommend working with Hazel and wouldn’t hesitate to use her again in the future. Thank you again for all your help!

June 27, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Emir,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very helpful agent

Mrs Lea Martin was very professional and helpful explaining options on flight schedule and booking. Thank you Mrs Lea!

June 22, 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Maria,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

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