Banner for Cheaterbuster Ai

Cheaterbuster Ai Reviews 285

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers found the app to be very positive, describing it as easy to use and navigate, providing clear and useful information. People appreciated its straightforward nature and the ability to get results quickly, often finding it to be a "game changer" for their needs. However, a significant number of people were dissatisfied with the payment process, citing issues with recurring payments and difficulty canceling subscriptions. Some customers also experienced problems with the website and user experience, describing them as buggy or confusing, and felt that the product itself sometimes lacked value or didn't work as advertised.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the system as super simple,... See more

Website

Consumers find the website experience to be ambiguous. While some reviewers praise the ease of use,... See more

Product

Users describe ambiguous interactions with the product. Many customers found it to be an amazing product,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized and... See more

Application

Clients share positive opinions on the app, with many praising its accuracy and ease of use in identifying... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This website is super buggy support is non existent it worked but didn’t find anything so I am guessing my partner is not on anything. Regardless in order to even cancel the subscription you need to r... See more

Company replied

Rated 1 out of 5 stars

They onced wanted 5$ for their services - which is already much for one single search. Now they want 17$ and more! The greed is insane. Now they try to censor reviews systematically and manipula... See more

Company replied

Rated 1 out of 5 stars

I signed up for the service in October 2025. I paid $22. I used a temporary virtual payment card as I only wanted the service for one month. so when they tried to process the next months paymen... See more

Company replied

Rated 1 out of 5 stars

This app is either extremely poorly designed or deliberately set up to confuse users and extract money from people who are already distressed and seeking help. Charging $20 per search is outrageous an... See more

Company replied


Company details

  1. Software Company

Written by the company

CheaterBuster® is a relationship insight and online identity verification platform designed to help people make more informed decisions in modern dating. Since 2016, our mission has been simple: reduce uncertainty, increase transparency, and provide users with clarity when navigating online relationships. Our technology analyzes publicly available information signals to help identify potential dating profiles, verify identities, and detect inconsistencies that may indicate deception or catfishing. Users can search using basic details such as a name, username, or photo and receive results quickly through a simple, private process. We also provide AI-powered guidance to help users understand relationship concerns, communication patterns, and potential red flags. We understand that trust and privacy are critical. Searches are confidential, and user data is handled securely. Our platform is built for individuals who want peace of mind — whether they are entering a new relationship, verifying someone they met online, or addressing concerns in an existing relationship. CheaterBuster is not about invading privacy or encouraging confrontation — it’s about empowering people with information so they can make decisions confidently. Millions of users have relied on our tools to gain clarity, avoid scams, and protect themselves from online deception. If you ever have questions or need support, our team is committed to providing responsive customer service and continuously improving the experience based on user feedback. Our goal is simple: clarity over confusion, facts over assumptions, and confidence over doubt.


Contact info

2.9

Average

TrustScore 3 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away SCAM alert

I tried to see what the fuzz is all about with this app I’m an IT person checking if this legit. They didn’t find nothing and they start to bill my account through PayPal. I already cancelled it when they billed me the second time and now they billed me for the third time this month. Cancelling the account is no where to be found support is not helping me I have to go fill through PayPal to get money back. This is a terrible business I’m going to have to shutdown my PayPal account just get this sob to stop taking money off my account.

January 2, 2026
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re sorry for the frustration this caused. Subscriptions can be canceled at any time, and we’d like to review your case to ensure everything was handled correctly. Please contact us directly at support@cheaterbuster.email so we can stop any future charges and assist with a resolution.

Rated 1 out of 5 stars

i was under the impression that 20$ fee…

i was under the impression that 20$ fee i paid was for unlimited searches a month not to 20 per new search total scam not what was advertise

January 31, 2026
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re sorry for the confusion. Pricing details are shown during checkout and in our terms.
Please note that a subscription applies only to the specific search you place. It does not provide unlimited searches throughout the month. Each subscription is tied to one search only, and your search is set to repeat and update automatically on a weekly schedule.
Our support team remains available at support@cheaterbuster.email to address any questions or concerns directly.

Rated 1 out of 5 stars

Terrible

Terrible. I know for a fact this person was on a site at a certain location. They didnt find a match. Almost $23 after tax for a useless subscription. Then when you message support they give you some propaganda that just cause I didn't fi d anything doesn't mean it didn't work. But that is exactly what it means. No offer for a refund for a useless service. I should have looked on here 1st.

January 30, 2026
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re sorry to hear about your disappointment and understand how frustrating this must have been.
Our service analyzes publicly available data and results may vary depending on data availability, timing, and privacy settings. Not finding a match does not necessarily indicate a malfunction of the service.
We invite you to contact us again at support@cheaterbuster.email so this matter can be properly reviewed.

Rated 1 out of 5 stars

terrible experience

terrible experience. this is a total scam. They took my money for 2 searches. Then deleted the results. Then when I asked said they would give me a credit, now won't do it. Keep asking me over and over for same information. Do not waste your time, this does not work anymore. It used to. It looks like they have updated things but everything in my account got deleted. They keep asking for screenshots of the transactions but my banking app WONT ALLOW SCREENSHOTS! Every time I explained this they asked me same question. SCAM. Expensive mistake.

January 27, 2026
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We regret your frustration, however we would like to clarify that our service operates legitimately and continues to function as intended for many users.
We invite you to contact us again at support@cheaterbuster.email so this matter can be properly reviewed.

Rated 1 out of 5 stars

worst service

worst service. I searched two different people, and they gave me the same data for both people which tells me that this data is fake. Ai and data aggregator cannot give me fake data. waste of money and time

December 26, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We are sorry to hear about your experience and if you believe the results were incorrect, we’d be happy to review the searches and determine whether a refund or correction is appropriate.
Please reach out to us at support@cheaterbuster.email with the details so we can assist further.

Rated 1 out of 5 stars

Total scam

Total scam.
Does not query anything and refuses to let you cancel your account/subscription. Tried to mail them a month ago to close my account and subscription and was just charged again even after emailing them. Now when attempting to email them I get an "Address not found" bounce back.

December 25, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re sorry to hear about your experience.
We’d really like the chance to resolve this properly for you.
Please contact us directly at support@cheaterbuster.email and include the email address associated with your account. We will investigate this immediately, cancel the subscription if it’s still active, and address any incorrect charges.

Rated 1 out of 5 stars

Literally doesn’t work

Literally made a tinder account uploaded the same photos and it didn’t even pick me up just shows a bunch of random accounts

December 17, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Sorry that was your experience. There are several reasons why you didn’t find the exact profile you were looking for. To assist you further, please contact us at support@cheaterbuster.email using the email associated with your account. We will review your results and assist you with any questions you have.
We apologize for the inconvenience and appreciate the opportunity to resolve this matter promptly for you.

Rated 1 out of 5 stars

Got this for a friend to check if her…

Got this for a friend to check if her ex was cheating. Never even worked. So I tried canceling it so I dont get charged and it wouldn't let me. Ive contacted cheaterbuster through their email for MONTHS now and no reply. It keeps trying to charge me but I blocked charges and talking to my bank currently since they have yet to respond to me.
Cheaterbuster is a scam.
They will take ur money.
They make it impossible for u to cancel the subscription.
They make it impossible for u to get a hold of someone.
Do not use this.

July 1, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’d like to help you resolve the billing issue immediately. Please reach out again at our support email with “URGENT – Billing Assistance” in the subject line so we can locate your request quickly to support@cheaterbuster.email If you’ve already contacted us, feel free to send a follow-up so we can match your message to your account and process the cancellation or refund as needed.

Rated 1 out of 5 stars

Faulty system and confusing

I was looking to see if my bf was cheating and the results showed women and not men and I have heard he’s on tinder from other people but I needed proof. Why would women results show up? Either refund me or credit my account so I can do a proper rerun for the search. Otherwise, I’ll do charge back

December 2, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Thanks for sharing your feedback we’re sorry for the confusion and frustration.
Our searches are based on publicly available profile data.
We’d be happy to review your search and help you with any issues encountered. Please reach out to us at support@cheaterbuster.email with the email you used for the purchase so we can look into what happened and either rerun the search or assist with a refund where applicable.
We’re here to help and want to make sure you get accurate information.

Rated 1 out of 5 stars

Absolute disaster

Website is so much of a disaster, you'd think it was intentional. Forgot password? Literally doesn't work. Only shows an white overlay and thus the user has no way to directly reset their account without going through support. Support won't acknowledge their website is fundamentally broken. It'll also return the same message and behavior no matter what email address is put in raising the flag that it's one of many ways this website tries to prevent you from accessing what you paid for no matter who little of value it actually is. It all feels like it was done to prey on people via a subscription model and delay, obfuscate and hope they can eek out another round. Pretty clearly on par with the vibe coded disaster the html inspector shows.

Speaking of support, they'll lie and gaslight you until you think you've gone insane. Still have the messages, cheaterbuster. When they aren't completely inventing things that didn't exist, they barely respond. You'd think they'd be be able to follow up within a few minutes after a message but NOPE. You'd think a company built around AI would at least integrate a chat bot that would actually be responsive instead of a support that isn't actually available 24/7. It's as if words from this company has no meaning!

Why am I so instant on getting actual access from the website? Well the website double charges you. Not just in the sense of a scuzzy subscription but literal two identical charges seconds apart every month that would give Bernie Madoff a twinkle in his eye, which is brilliant because cheaterbuster can eventually cancel one with enough flustered emails only to keep it the cycle going. Once you give this website your card information the charges won't stop until you lock your card down.

And before cheaterbuster calls this out as fake (let's see if they have the gumption to call out a VERIFIED account as a fake review), I've got recordings of my experience and I'd happily share to a court.

So please, I beg of you. It's not worth it.

Edit: don't believe the fake news of their reply. Their support is extremely two-faced. The know exactly of the issue presented. Them playing dumb right now is par for the course.

November 29, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we want anyone to encounter.
We want to make sure we locate your account with the issues described here, we genuinely want to investigate everything you mentioned.
To protect your privacy, could you please reach out to us directly at support@cheaterbuster.email with the email associated with your subscription? Once we have that, we can review your account in detail, issue any refunds that may be required, and ensure your access is working correctly.
We never want a customer to feel unheard, and we appreciate you giving us the opportunity to look into this.

Rated 1 out of 5 stars

Same as before

Same as before. Once a cheater is always a cheater.

November 18, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Thank you for your feedback. We take all concerns seriously and strive to provide a trustworthy and reliable service. If you’d like to discuss the issue further, please reach out to us directly to support@cheaterbuster.email so we can assist.

Rated 1 out of 5 stars

Scam

I thought I was purchasing one report then noticed reoccurring charges. I don't believe they provided any new information with the monthly reoccurring charges and was only aware of this due to my credit card statement. Unfortunately I didn't notice within 3 days of the charge and a refund was refused. There was no confirmation of reoccurring charges and no reminder email and website is super confusing. Obviously from the reviews I'm not the only one confused by the reoccurring charges. It doesn't clearly state charges are reoccurring but it did ask if I wanted to sign up for a second search which is absurd. If someone is paying a monthly fee for weekly searches, then shouldn't they be able to alter the search?

October 26, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Our system will never charge anything without the user’s previous authorization, before entering any payment information, users are clearly informed that the service operates on a monthly subscription basis, a pop us will appear before submitting the payment saying this is a recurring charge.
Additionally, when users review their results, a prominent notification will appear stating that the search is scheduled to update weekly.
If you have any questions or issues please reach out to support@cheaterbuster.email, we have a 24/7 support team dedicated to assist all users with any issue.

Rated 1 out of 5 stars

Unauthorized charges of 101.06

I am a real person and not a fake account, feel free to check!
I purchased 2 searches on September 28 2025 and was charged the outrageous amount of $50 for a useless report, fine it was a waste of money and move along in life. NOPE. Oct 30 2025 an unauthorized amount of 101.06 from my chequing account was taken by cheaterbusters.
I have saved the email receipt from the purchase on Sept 28th outlining the charges for 2 searches, nothing of a membership or continued fees. I would happy to attach proof of purchase, proof of being a real account, proof of the unauthorized transactions of 101.06 Oct 30 2026
They know this is a real account because its the one I signed up with and blasted them over 25 emails asking for my account to be closed immediately and a refund of the unauthorized charges. Of course I heard nothing back and had to go to the bank and change my card so the cannot have access to my account.
I will have to do a bank dispute for a refund.
As you can see by the reviews anytime someone calls them out they claim it is a fake account and not what most experience! LOL
That should speak volumes
Contact us 24/7 bahahaha refund...yeah right!
DO NOT TRUST THIS SITE

October 29, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We take your concerns seriously. Our service operates on a subscription based model, which may have caused some confusion about the recurring charge you mentioned.
Please reach out to our support team at support@cheaterbuster.email with your account details so we can locate your purchase and work with you with any issues you might have experienced. We’re happy to help resolve this quickly and ensure your subscription is cancelled.
Thank you for giving us the opportunity to make things right.

Rated 5 out of 5 stars

Quick results, clear info, and surprisingly accurate

I was honestly skeptical at first, but Cheaterbuster worked exactly as advertised. The search was super easy to use — I just entered a few details, and within a few minutes I had results that made sense and matched what I expected. I appreciated that it stayed discreet and didn’t alert anyone I searched for. The site’s layout is clean and straightforward, and I got clarity fast without jumping through hoops. Definitely a useful tool if you’re trying to get peace of mind or confirm your suspicions.

October 3, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Thank you so much for sharing your experience! We’re really glad to hear that Cheaterbuster met your expectations and helped you get the clarity you needed quickly and discreetly. Our team works hard to make the process simple, accurate, and private, so it’s great to know that came through for you. We truly appreciate your trust and support!

Rated 1 out of 5 stars

fake site and scam.

dont bother using this site, they pay people to promote this shit and it embarrassing, using fake images of people which tell them if they cheated or not which i find bullshit, dont bother using this site as they will steal your money the site is also full of claims that protentionally want to steal your data, it also falsely claim that the news @GMA covered it but it just fake. this add all the red flags into a massive scam, if you feel like someone cheating on you dont bother paying for this but rather trust your instinct.
EDIT: after looking into it, it is 100% a scam, first they rely on a youtuber just to promote it which only has ONE VIDEO but multiple shorts of promoting it which i find sus, technori.com tell us that this is legit, the one in technori is a verified user but mostly paid since theres other post that is mostly a scam so i think that this company is buying fake tech related post of this site to even further promote it which i dont think its allowed to do so.

October 29, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re sorry to hear about your experience and that you feel this way. We want to clarify that we don’t pay for fake reviews, use false endorsements, or share customer data with third parties. Any claims about our service being “covered” by media outlets are based on legitimate mentions or references, and we never create fake content or impersonate others.
We take transparency and trust very seriously. If you believe there’s been any misunderstanding or misuse of information, please reach out to our support team at support@cheaterbuster.email so we can look into it directly.

Rated 1 out of 5 stars

Took a nice unauthorized chunk out of my account

Took a nice chunk out of my bank account last month for a service I purchased once in May. I have no idea why the money was taken, and cannot seem to get a response from the support team after a few weeks of reaching out. I will have to flag this as fraud and go through my bank to be reimbursed since you are absolutely of no help.

October 16, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’re really sorry to hear about this experience. Please note that our support team is available 24/7, and we’d love the chance to sort this out for you right away. Could you please email us at support@cheaterbuster.email so we can review your account and resolve this issue as quickly as possible?
We’ll make sure you’re taken care of.

Rated 1 out of 5 stars

I was disappointed….

I was disappointed with my experience using this company. The service did not perform as described, and it didn’t meet my expectations. I eventually resolved my issue with the help of an investigator named Raj. I wish there were a way to request a refund for the service. I know they would try to remove my this comment.

January 9, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.

Rated 1 out of 5 stars

I've noticed CheaterBuster is doing…

I've noticed CheaterBuster is doing everything to avoid accountability and merely explaining away bad reviews as fake, these are legitimate problems that plague software, why don't you actually address it rather than just say "haters gonna hate"

October 13, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way. We take all reviews positive and negative seriously, and we never dismiss legitimate user concerns.
Our goal is always to improve CheaterBuster based on real user experiences. If you’ve encountered specific issues or areas where the software fell short, we’d appreciate the opportunity to look into them directly. Please reach out to us at support@cheaterbuster.email with any details so we can investigate and make it right.
We value transparency and accountability, and your feedback helps us build a better service.

Rated 1 out of 5 stars

Very Suspicious review answers form support

If you read all the reviews on trustpilot it is just a LITTLE suspicious that the Cheatbuster-Support almost ALWAYS answers on negative reviews with „we believe this account is fake“.
I read at least 20 reviews and i only saw ONE answer of them that was NOT „this is a fake review“😂😂
I believe they’re using this technique to shade that they buy good reviews😂dont trsut this website.!

October 12, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

We appreciate you taking the time to share your thoughts. Unfortunately, we do receive a significant number of fraudulent posts, and we take that seriously to protect both our users and our reputation.
That said, we absolutely welcome genuine feedback, positive or negative and we always investigate each review individually. If you’ve had a personal experience with Cheaterbuster, please reach out to our support team at support@cheaterbuster.email so we can verify your case and address any concerns directly.
Transparency and trust are very important to us, and we’re committed to improving both our service and communication.

Rated 5 out of 5 stars

Saved me from marrying a cheater

CheaterBuster saved me from getting married to a man that had been cheating on me for nearly a year. I had my suspicions but never could find actual proof and I was finally able to get some. As much as it's terrible to need something like this, I am SO grateful it exists. Literally a life saver

October 4, 2025
Unprompted review
Cheaterbuster Ai logo

Reply from Cheaterbuster Ai

Wow, that’s heartbreaking but also such a relief you found out before marriage. So glad you got the proof you needed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look