Check Car Details Reviews 1,833

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for being easy to use and navigate, providing comprehensive and clearly presented information. Many people find the service invaluable for vetting potential car purchases, appreciating the detailed history and data available, which helps them make informed decisions and avoid problematic vehicles. However, some customers expressed dissatisfaction with the pricing structure, particularly regarding service history checks. A few reviewers felt that the fees were not clearly communicated or that the information provided after payment was insufficient, leading to a sense of wasted money.

What people talk about most

Website

People report positive experiences with the website, finding it easy to navigate and use. Many reviewers... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently praise the... See more

Product

Clients share positive opinions on the product, finding it very helpful for checking new and used car... See more

Service

Users describe positive interactions with service. Many customers found the service to be simple,... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the pricing competitive, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So glad I found this site. When looking for a used car you need as much information as you can possibly get and these guys do exactly what’s needed. Absolutely worth a visit.

Rated 5 out of 5 stars

Easy to use website, with seemingly unlimited searches (have been looking at various used cars). Good level of detail to enable initial vetting and shortlisting of cars.

Rated 5 out of 5 stars

Really indepth information produced almost instantly and completely accurate. The report gave me the important details and history of the car I was about to purchase. It put my mind at rest before sea... See more

Rated 5 out of 5 stars

Everything made simple and easy to use. Gives great information. set out so you can understand every category.


Company details

  1. Car Service

Written by the company

Car history check service based in the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Loopholes exploited

So, looking for a service history on a vehicle, and after giving the reg, the site stated it would refund the cost minus the admin fee if no results.
Well, no results. Refunded. However... total price of £7.59, refunded £2.09. What an absolute racket.

May 12, 2026
Unprompted review
Check Car Details logo

Reply from Check Car Details

Hi Eric,

Thank you for your review. We are sorry to hear that you were disappointed with the refund amount.

When a service history check returns no records, our system automatically refunds the report cost minus the stated admin fee. In your case, the £2.09 refunded reflects the refundable portion after the admin fee, which covers the cost of running the check through our data providers.

That said, we would really like the opportunity to look into this properly for you. Please contact us directly at support with your registration number or order reference so we can review the transaction and make sure everything has been processed correctly.

Kind regards,

Check Car Details Support Team

Rated 1 out of 5 stars

3 years experience

3 years experience

May 11, 2026
Unprompted review
Check Car Details logo

Reply from Check Car Details

Hi Darius,

Thank you for taking the time to leave a review.

We are sorry to see the 1 star rating and would really appreciate the opportunity to understand what went wrong. We cannot see any details linked to your feedback, so if you have used our vehicle check service, please could you contact us directly with your registration number or order reference so we can look into this for you.

You can reach us at [support@checkcardetails.co.uk](mailto:support@checkcardetails.co.uk) and we will be happy to investigate and assist further.

We look forward to hearing from you and resolving any concerns as quickly as possible.

Kind regards,

Check Car Details Support Team.

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