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Check Car Details Reviews 1,833

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TrustScore 4.5 out of 5

4.7

Car Service
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Review summary

Created with AI, based on recent reviews

Looking at 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for being easy to use and navigate, providing comprehensive and clearly presented information. Many people find the service invaluable for vetting potential car purchases, appreciating the detailed history and data available, which helps them make informed decisions and avoid problematic vehicles. However, some customers expressed dissatisfaction with the pricing structure, particularly regarding service history checks. A few reviewers felt that the fees were not clearly communicated or that the information provided after payment was insufficient, leading to a sense of wasted money.

What people talk about most

Website

People report positive experiences with the website, finding it easy to navigate and use. Many reviewers... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently praise the... See more

Product

Clients share positive opinions on the product, finding it very helpful for checking new and used car... See more

Service

Users describe positive interactions with service. Many customers found the service to be simple,... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the pricing competitive, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So glad I found this site. When looking for a used car you need as much information as you can possibly get and these guys do exactly what’s needed. Absolutely worth a visit.

Rated 5 out of 5 stars

Easy to use website, with seemingly unlimited searches (have been looking at various used cars). Good level of detail to enable initial vetting and shortlisting of cars.

Rated 5 out of 5 stars

Really indepth information produced almost instantly and completely accurate. The report gave me the important details and history of the car I was about to purchase. It put my mind at rest before sea... See more

Rated 5 out of 5 stars

Everything made simple and easy to use. Gives great information. set out so you can understand every category.

Company details

  1. Car Service

Written by the company

Car history check service based in the UK

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use website

Easy to use website, with seemingly unlimited searches (have been looking at various used cars). Good level of detail to enable initial vetting and shortlisting of cars.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fab free checker

comprehensive, clear and easy too read info - I've been looking for a new car for a short while and the features on this website have made it easier to pick up on discrepencies when compared to going through gov mot checker

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

I paid for a service report But what a…

I paid for a service report But what a surprise Take the money Nothing Just your silly patterns Car vertical might be expensive But they run rings round you

April 28, 2026
Unprompted review
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Reply from Check Car Details

Hi Tom,

We are sorry to hear that you were disappointed with your service report.

If you have not received the service history information you paid for, this should have been refunded automatically. Please get in touch with us directly at support@checkcardetails.co.uk with your vehicle registration number and order details so we can review this properly and make sure the correct refund has been issued.

We would really appreciate the opportunity to look into this for you and resolve it as quickly as possible.

Kind regards,

Check Car Details Support Team.

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