Check My Health  Reviews 63

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I am extremely disappointed with their product and Customer Service. I recently bought one of their product which left me with an Allergic Reaction.A face cream for my face skin condition.The moment... See more

Rated 5 out of 5 stars

Found out that my blood pressure was high, purchased a blood pressure machine to keep on top off the issue. From the assessment it has been life changing, know fully looking at my health The... See more

Rated 1 out of 5 stars

Scam stay away They don’t email results in 72 hours. Completely scammed Absolutely gutted I went with them Customer services are appalling! No reply or call back Phoning financial ombuds... See more

Rated 5 out of 5 stars

Unlimited Well-Being have been a massive part of supporting our school with well-being of our staff. It's been great working with so many people who care about the health and well-being of individual... See more

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3.4

Average

TrustScore 3.5 out of 5

63 reviews

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Rated 1 out of 5 stars

I am extremely disappointed with their …

I am extremely disappointed with their product and Customer Service. I recently bought one of their product which left me with an Allergic Reaction.A face cream for my face skin condition.The moment I applied on my face I had Redness , itchiness and Irritation.
I called them twice and wrote them an email three times providing my Condition .They wrote me back twice and asked me 30 personal questions even after that I have not received their response even after one week .I am totally frustrated with their awful attitude towards their Customers .so far no decision or any conclusion has taken place or they have responded me back.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very accurate and detailed results

I am a very active person, and try my best to eat good food for my body to help recovery and energy, but have been struggling for years with foods, that I’ve highlighted, maybe causing gut issues. I’ve had blood tests done by doctors over and over to no avail in terms of helping me achieve the fitness and health I desire to be in line with. I tried Check My Health to explore what sensitivities are highlighted and they are massively inline with everything I’ve noticed personally but also eat regularly but would never think could be causing sensitivities to my body. The big ones were dairy (I had slowly cut down milk from my diet but was still having cheeses and yoghurt but all dairy came back as a sensitivity). Cortisol is something I’ve mentioned to my doctors and partner several time as possibly causing my health issues and that came back red. Tomatoes I eat and drink everyday, and that came back as red so it will be something I’ll be trialling to take out of my diet. Chickpeas, chickpea flour, prawns and milk chocolate are other regular foods that are red, again, and regular components of my ‘healthier’ diet but could be disagreeing with my body hence the feelings of inflammation and lethargy occurring so I will be removing from my diet and reintroducing when I feel comfortable. Soya sauce, milk and bean are foods I considered as being a potential issue, after how my stomach felt after the consumption of them, and has come back red. Overall, a-lot of the reds are in line with patterns I have noticed but this has helped narrow down exact foods. I will be trialling eliminating everything red and seeing how I get on. I’ll also be getting a lactose test done to confirm if it’s an intolerance overall. The process itself is very quick and easy. Send your hair sample off in the post and receive your lab results.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I took this test a few years back and went to check my results again. I was unable to access them through the email, so I emailed their customer service and got a response within minutes with my results from 2020. It’s great to see a company that still has excellent customers service. It’s hard to find these days. Thanks again!

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam stay away

Scam stay away

They don’t email results in 72 hours. Completely scammed

Absolutely gutted I went with them
Customer services are appalling! No reply or call back

Phoning financial ombudsman

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , test and the whole procedure was easy and straight forward.. result come back the next day making it more stress free and now, looking forward for my holiday.. highly recommend..

May 30, 2021
Unprompted review
Rated 1 out of 5 stars

Zero stars or negative - stay away

Zero stars or negative. Absolutely terrible service for the reasons already stated in the previous review(s), which I was glad to see just to make sure I want the only one. Shame I did not see before I ordered their services but being recommended from Boots I would expect better/trustworthy service.

As the previous person has rightly said: there are two main reasons why I don't recommend this company for PCR testing.

1. There is no way of speeding things up even if you contact the support centre.

2. Royal Mail takes at least 24 hours + they guarantee 24-48 hours once they have the sample = it's already 72 hours and you could get a certificate or not based on luck.

In my case, I mailed the test at 11am on 25 May 2021. They got it 9.18am 27 May 2021. They started processing it at 12pm 27 May 2021. My flight was 28 May 2021 6am, which obviously meant I missed it and haven't been able to make alterative arrangements.

I asked their customer support on the 27 May 10am to seek help and they could not do anything, they were almost ironic in their responses (after a 55' wait). I contacted them again via on chat at 8pm on 27 May to check progress and was in queue position 1 for 90 minutes. Then I gave up.

They are obviously not recommended as they were unable to deliver my results on time that was suitable for the 72-hour window for fit to fly. Their issues with royal mail are for them to sort - I timed my response to what they advise. Yet they deny any control over that - their courier choice their problem to sort. I paid for a service I did not get.

My advice - go with a company that guarantees delivery of results within 24-48 hours from collecting the sample (including any type of delivery services which shouldn't be of our concern since you already pay for a premium service - the lab test itself costs less than 5 dollars).

Stay away - get tested in a reliable clinic and save yourself the hassle I went through. or go with a company that asks you for the time your flight is landing as promises to deliver within that window. This is utterly ridiculous - they should be ashamed of themselves.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Wow get it done people!

Upon booking a check I got an email with clear instructions on what was going to happen. On the day Amelia talked me through the process and was very friendly and polite. When I got the results it showed everything from heart age, mentalism age and many more. I learnt from the tests that I should slow down smoking to quit as it was causing bad blood flow and my bad cholesterol wasn't great. Upon the results and consulting with Amelia who is the registered nurse I chose the path to quit smoking and improve my fluid uptake. Also to increase my calorie intake to assist me in the gym. That was two weeks ago and I have to say I have seen a vast improvement in breathing and overall wellbeing.
I thank you all at checkmyhealth and really recommend others follow the path of getting the checks done! BTW thanks for saying I was one of the fittest (health wise) persons you have carried the checks out on. 😊

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

Health check

I recently had a health check from these guys.
From the minute I walked in they made me feel welcome.
Whilst have the tests done, the nurse, Amelia explained what the health check included and how she would be checking certain things.
I got the results straight away. Amelia went through them one by one and explained.
The results sheets has colour coding which I think it good. I had a few red’s on there (red is not good) she advised me on how I could improve on the red sections. I have booked another health check for 3 months time... fingers crossed my health has improved.
I would definitely recommend having a health check done with these guys!

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Private Health Check

It was very quick and easy. The Registered Nurse was able to carry out the health check in the comfort of my home. Once the check was completed, the report explained to me what my current health condition is and I was able to phone up to speak to one of the nurses to fully understand it all. I would recommend anyone to go for the Private Health check especially to put the concerns away.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Amelia was fantastic and did a great job explaining each step in depth to ensure I got the best results.

February 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Amelia is very professional and has lots of experience and advice. it gave me a good starting point to review my health position and what i need to work on to improve it. I will use their service again.

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely friendly nurse

Lovely friendly nurse, answered any questions asked and electronic report was received few hours later.

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Blood tests

I had my blood test results back within a week and I was very shocked with the results. Thinking I was fit and healthy at 29, I find out I have high cholesterol and very low in vitamin b12. With the results I was advised by the nurse Amelia to ring my GP.
If I hadn't had these results I would never have known. But now I can make changes to my lifestyle.

October 7, 2019
Unprompted review

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