Chedd ltd Reviews 538

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and customer-focused approach. Many people appreciate the efficiency and promptness of the service, especially in emergencies, with issues often identified and resolved quickly. Reviewers also frequently mention the knowledge and competence of the engineers, who provide clear explanations and helpful advice. The company's communication is often highlighted as good, with staff members being particularly easy to deal with and keeping customers informed. Some customers also noted the tidiness and respect for property shown by the engineers during their work.

What people talk about most

Service

People report positive experiences with service, consistently highlighting reliability, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the company is reliable and... See more

Response time

Clients share positive opinions on response times, consistently highlighting the company's responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Chedd for a number of years for Boiler servicing. Always a friendly and professional service. Dan serviced our boiler again, always gives honest advice - never felt I've needed work done which wa... See more

Rated 5 out of 5 stars

Dan arrived on time, left his shoes on the mat and set to work giving our gas boiler its annual service. All went well and he was gone less than 30 minutes later. Friendly & helpful as ever, Chedd’s t... See more

Rated 5 out of 5 stars

GA Chedd Ltd are a brilliant company. We have used them for over 40 years both for the properties we manage, and our own boiler. They are a pleasure to deal with, conscientious and great at dealing... See more

Rated 5 out of 5 stars

Highly recommend this business. We have used Chedd Ltd for over 20 years now and have always had great service from them. The team is very responsive particularly in an emergency and have also helped... See more


Company details

  1. Gas Engineer

Written by the company

Welcome to G A Chedd, we are a plumbing, heating & gas company based in Guildford and specialising in servicing, repairs and installation. Originally set up in 1980, G A Chedd became a limited company in 1993 and have grown from strength to strength. We currently have 4 engineers working for us, all highly experienced and qualified and bringing their own strengths to the business. For your peace of mind, we are Gas Safe Registered (no. 4573) and OFTEC Registered (no. C1626), covering all of our oil, gas & LPG heating services. We are also members of CIPHE (Chartered Institute of Plumbing & Heating Engineering) and are City of Guilds Qualified. For further peace of mind, we hold public liability insurance covering up to £5,000,000. Based in Guildford, we offer our services throughout Surrey, London, Hampshire and Sussex, working extensively in Guildford, Woking, Farnham, Godalming and surrounding areas. We offer a comphrensive range of services which include, but are not limited to, servicing, repairs, installations, power flushing and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

538 reviews

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Rated 5 out of 5 stars

Solved a long standing drainage problem and other plumbing issues

G.A. Chedd were recommended to us and we are grateful for that. We had multiple plumbing issues including a complex one involving our sink, water softener and dishwasher, all under our kitchen island. We have had drainage issues for a few years since upgrading our water softener and the use of a drainage company only provided a temporary fix. Josh worked out what the issues were and that the design could be significantly improved.
We are very pleased with the result and will rely on G.A. Chedd in future for any plumbing and heating issues.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent comms & brilliant customer service

Excellent comms & brilliant service by a very polite and professional gent. Came earlier than expected but asked if that was ok first - then fixed the problem immediately. Cannot hesitate to recommend this company. Will use them again for central heating & hot water stuff.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

I have to say this was really a great experience

I have to say this was really a fantastic experience. Josh came out to see us, gave honest feedback and gave fantastic advice that considered, practicality, cost and safety for our family. We had an issue with our heating and we have two young children and Josh came back within 24 hours and the house is nice a toasty. Highly recommend.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fast & efficient.…

Chedd Ltd responded immediately to my enquiry, despite me emailing them on New Years Day and Josh & Callum arrived the following day. They fixed the problem on my boiler in about half-an-hour and were extremely polite and professional. I was very impressed. Rupert Carne

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Installation

Provided a prompt replacement boiler and power flush.

Excellent service and very diligent and conscientious in their approach to the required works.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Tidy

Polite, easy, clean, tidy work. Engineer was really friendly, lost of advice, listened to our questions and dumb it down where he needed to. No shortcuts.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Chedd are always so good

Chedd are always so good - they respond really quickley and do their utmost to get my boiler up and running as fast as possible with spare parts. Such a great company.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Chedd.

Great service from Chedd.
They arrived when they said they would, did the job quickly, and a very polite young man who is a credit to the company.
Many thanks.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Chedd Ltd always respond quickly to enquires either by phone or email. They have serviced my boiler regularly over the years and recently respond quickly and efficiently to an issue with a leak due to radiator valve. Highly recommended.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch

Thanks Dan for your efficiency and expertise in servicing the boiler. Highly recommended as a company.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Have used Chedd since moving into my house in 2021

Have used Chedd since 2021 for annual boiler serving plus anything else that may be needed. I've found advice on how to efficiently run the heating systems (underfloor heating + conventional boiler & radiators) very helpful & clear. I trust their advice. Engineers friendly & happy to answer any questions. Would recommend.

November 13, 2023
Unprompted review

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