Chedd ltd Reviews 538

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and customer-focused approach. Many people appreciate the efficiency and promptness of the service, especially in emergencies, with issues often identified and resolved quickly. Reviewers also frequently mention the knowledge and competence of the engineers, who provide clear explanations and helpful advice. The company's communication is often highlighted as good, with staff members being particularly easy to deal with and keeping customers informed. Some customers also noted the tidiness and respect for property shown by the engineers during their work.

What people talk about most

Service

People report positive experiences with service, consistently highlighting reliability, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the company is reliable and... See more

Response time

Clients share positive opinions on response times, consistently highlighting the company's responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Chedd for a number of years for Boiler servicing. Always a friendly and professional service. Dan serviced our boiler again, always gives honest advice - never felt I've needed work done which wa... See more

Rated 5 out of 5 stars

Dan arrived on time, left his shoes on the mat and set to work giving our gas boiler its annual service. All went well and he was gone less than 30 minutes later. Friendly & helpful as ever, Chedd’s t... See more

Rated 5 out of 5 stars

GA Chedd Ltd are a brilliant company. We have used them for over 40 years both for the properties we manage, and our own boiler. They are a pleasure to deal with, conscientious and great at dealing... See more

Rated 5 out of 5 stars

Highly recommend this business. We have used Chedd Ltd for over 20 years now and have always had great service from them. The team is very responsive particularly in an emergency and have also helped... See more


Company details

  1. Gas Engineer

Written by the company

Welcome to G A Chedd, we are a plumbing, heating & gas company based in Guildford and specialising in servicing, repairs and installation. Originally set up in 1980, G A Chedd became a limited company in 1993 and have grown from strength to strength. We currently have 4 engineers working for us, all highly experienced and qualified and bringing their own strengths to the business. For your peace of mind, we are Gas Safe Registered (no. 4573) and OFTEC Registered (no. C1626), covering all of our oil, gas & LPG heating services. We are also members of CIPHE (Chartered Institute of Plumbing & Heating Engineering) and are City of Guilds Qualified. For further peace of mind, we hold public liability insurance covering up to £5,000,000. Based in Guildford, we offer our services throughout Surrey, London, Hampshire and Sussex, working extensively in Guildford, Woking, Farnham, Godalming and surrounding areas. We offer a comphrensive range of services which include, but are not limited to, servicing, repairs, installations, power flushing and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really delighted with prompt

Really delighted with prompt, knowledgeable and efficient service provided by Chedd when our elderly boiler broke down recently. Wouldn’t hesitate to recommend Josh and will definitely use Chedd again

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Have been using Chedds for many years at our properties in the Guildford area. Always found them to be responsive, reliable & friendly. This most recent work was our annual boiler service together with some pipework adjustments in the loft for our shower. All completed to our satisfaction.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service

First time I have used Chedd Ltd to service my boiler. Very efficient and helpful. Would certainly use them again.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional, helpful and timely in their communications and high standards of work. Excellent company, which I have no hesitation in recommending.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Good service over many years

We have been using G A Chedd Ltd since its formation many years ago. They have always provided an efficient and prompt service covering both annual servicing, fault repairs and a new boiler installation. And most recently they have responded with outstanding speed to an emergency (to us) during a particularly cold spell. Have no hesitation in recommending them.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We have used Chedd for several years and consistently been pleased with their service. Prompt, courteous, respectful of our property and always explain everything in an easy to understand manner. Would highly recommend.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Radiator valve replacement

Mark arrived as scheduled & immediately got to work. The work was carried out quickly & efficiently & the room left clean & tidy. Members of my family have used Chedds for many years - never had an issue

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and proactive

Always proactive in notifying me of the gas safety certificate expiration. Collaborative when finding a mutually convenient time to visit the property. Professional and reasonable when it comes to invoicing.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

We have been using Chedd for our plumbing and boiler maintenance for many years

We have been using Chedd for our plumbing and central heating installation and maintenance for many years now and have always found them reliable and trustworthy. This occasion was routine gas boiler maintenance but the experience was smooth and stress-free. They sent us a reminder the day before and they arrived on time. Okay, this job was not as demanding as some of our previous needs, but Chedd has maintained its high stands of service.
R.P.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great, reliable service

Excellent service from Dan. Arrived on time to service our boiler and was very efficient and friendly. Will definitely use Chedd again in the future.

October 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look