DAMN BAD SERVICE AND SHOP!
DAMN BAD SERVICE AND SHOP!
Don't you dare to waste your time and money to order to this shop they have a very bad strategy! Very poor and worst service I encountered!
Very responsive during the ordering time but you will get surprised with your item when you received it its a wrong item. The they will gone in like hell ! You cannot reached them anymore!!!
Reply from Cheep
Dear Zellie,
It is unfortunate to read about your experience.
Like mentioned earlier, the issue was due to an integration error, why you unfortunately received the wrong size of your order. We handled this by refunding the full amount of your order even though you have already received your package.
We have continuously answered your emails, so we are sad to read that you feel we have not handled your emails. As mentioned by email, we do not offer telephone support, which is why you have not received an answer to your calls.
Should you require a further explanation, you are welcome to send an email to kontakt@cheep.dk.
Yours sincerely
Customer service
Cheep.dk