Cheerstravel Reviews 15,462

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,522 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the seamless and stress-free booking process, often noting the efficiency and ease with which their travel arrangements were handled. Many people appreciate the excellent customer service, with agents going above and beyond to provide support, offer economical options, and ensure satisfaction. Reviewers also found the pricing to be very competitive, often securing better deals than they could find elsewhere, making it a recommended option for affordable travel. However, some customers also noted occasional difficulties, such as struggling to understand a staff member or experiencing an initial booking failure that led to a phone call with a higher price offer.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as seamless, simple, and... See more

Service

Users describe positive interactions with service, highlighting efficient, quick, and genuinely helpful... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the efficiency, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding very competitive fares that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Amizing great service

April 25, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Elio,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good price and service

April 21, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Ratna,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Exceptional experience booking with…

Exceptional experience booking with Cheers Travel.
They offered the best price available at the time of booking.

April 25, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bakhtawar,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Jim made my flight booking process…

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity!

Thanks mate

April 24, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sibi,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Great customer service

Great customer service and communication.

April 19, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Zane,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Good experience

April 24, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Deepal,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Reliable and trustworthy with highly competitive prices

This is our 3rd time booking our tickets through Cheers travels. This time we were assisted by Tanya who was very helpful in organising a good deal for us. The overall experience was smooth and seamless. Highly recommend cheers travels.

April 21, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sachin,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

I had a great experience booking my…

I had a great experience booking my ticket with Cheers Travel. The entire process was smooth and stress free. A special thanks to Suzanne for her excellent support. she guided me through every step and made sure I got the best option. Really appreciate her quick responses and professionalism. Highly recommended….

April 22, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Heena,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Olivia was of great help

Olivia was of great help! Highly recommend!

April 18, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Yashika,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Good ,Preeti

April 21, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Mani,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Wonderful no fuss service

Wonderful no fuss service. Big thank you to John who sorted flights out in no time. Definitely recommend this company.

April 20, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Martyn,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Exceptional customer service

Selena was very helpful and patient with my booking. She provided me with the best prices available and her customer service was exceptional. I'd highly recommend Selena and Cheers travel for your next holiday destination.

April 20, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Teresa,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Highly Recomended

Highly Recomended , smooth communication and no last minute issue

April 20, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Aakash,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Suzanne patient and helpful

Suzanne was extremely patient and helpful
I could not have navigated the process without her
Thank you

April 20, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Luke,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

I had a good experience using your…

I had a good experience using your website to book my flight tickets. The website was easy to use, simple to navigate, and the booking process was smooth. I especially appreciate team member Ayan for being helpful and supportive. I was able to complete my booking quickly without any issues. Overall, it was a convenient and user-friendly experience.

April 19, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Neha,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Gautam was incredibly helpful in…

Gautam was incredibly helpful in securing a flight for us
Thank you for your help

April 18, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rajiv,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Leo was very pleasant and helpful in…

Leo was very pleasant and helpful in helping me book my flight.Keep up the good work,Leo.

April 18, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bruce,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent customer service and friendly…

Excellent customer service and friendly staff, thanks Abhishek for your support throughout booking process. Appreciate your efforts and time. ⭐⭐⭐⭐⭐

April 18, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rikesh,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Hello

Hello. I had a phone with Christina from Cheers Travel today to change my flight. She was very helpful on the phone and very good at her job

Thank you Myles Cannon

April 18, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Myles,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

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