Cheerstravel Reviews 15,462

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,522 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the seamless and stress-free booking process, often noting the efficiency and ease with which their travel arrangements were handled. Many people appreciate the excellent customer service, with agents going above and beyond to provide support, offer economical options, and ensure satisfaction. Reviewers also found the pricing to be very competitive, often securing better deals than they could find elsewhere, making it a recommended option for affordable travel. However, some customers also noted occasional difficulties, such as struggling to understand a staff member or experiencing an initial booking failure that led to a phone call with a higher price offer.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as seamless, simple, and... See more

Service

Users describe positive interactions with service, highlighting efficient, quick, and genuinely helpful... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the efficiency, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding very competitive fares that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thankyou Selena it was a wonderful…

Thankyou Selena it was a wonderful experience. And happy to be booked

April 13, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumaan,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

It was very helpful

It was very helpful, Jim find flights on very reasonable prices for me.

April 12, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Virpal,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.

April 12, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Danish,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Amazing service by Cheers Travel.

I'm greatly satisfied with Cheers Travel service. Specifically, Olivia who assisted completing my ticket booking for my parents is highly appreciated. Thank you.

April 12, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Karthik,
Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent service

Excellent service

April 12, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Florence,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

A great experience

I was trying to book on line and getting add on costs everywhere, Prince saw me on line and called me. He gave me a professional and straight up quote which I went with, the experience was professional and pleasant.

April 12, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Christopher,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

It was my first time to book via…

It was my first time to book via Cheertravel, and I was a bit skeptical about the website that I have never seen.
After filled in everything and came out DECLINED. There you go!
So I called the phone but at the same time Leo was calling me. He saw my transaction declined on his screen and immediately contacted me. He took me one step at the time, explaining every details so I can make decision. He was very helpful and with respect. He cared about my age too. Thank you Leo.

April 11, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumi,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Efficient and Thorough Customer Centric service

Gautam was thorough, patient and delivered exactly what we needed in the most cost efficient way.

April 11, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumit,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Best service

Best service

April 11, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Aryaman,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Gautam made my booking very easy…

Gautam made my booking very easy providing with me with all details, best deals and a smooth process

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Msantosh,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Gautam did all the ticketing process

Gautam did all the ticketing process. Everything goes smooth. Hopefully the flight goes perfect as well as really appreciate your efforts. Thanks.

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Vikas,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

The website was easy to use and booking…

The website was easy to use and booking was far easier than other websites.
Prices were reasonable

April 9, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Customer,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Jim cheers travel

Jim, was very helpful and easy to deal with always a good experience with cheers travel!

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bosko,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Jim was so helpful regarding the…

Jim was so helpful regarding the booking 👍

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bruh,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

A warm pleasant tone willing to help

It was an absolute surprise to hear from Emma right after we had booked our tickets online. She was prompt and polite and explained the purpose of her call alerting us to the possibility of our return ticket to go into waiting given the high intake of group bookings on the day.
She was professional, diligent and advised the best outcomes for us. She also is helping us with our additional request of booking another ticket. A pleasure experience after a run around shopping online. A go-to experience to have with this agent.

-- High Star approved

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Manish,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

I booked my flight through Cheers…

I booked my flight through Cheers Travel via Skyscanner and found the pricing to be quite competitive. The booking process was straightforward, and I received my confirmation without issues. Their team did follow up, which was helpful but a bit unexpected. Overall, the service was reliable, but I’d recommend double-checking all booking details before finalising. A good option if you’re comfortable using third-party agents.

April 9, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Vamsi,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Great one on one service.

I had a really positive experience with Cheers Travel. Selena was able to talk me through options, try different itineraries and ultimately find me a good deal on the flights I wanted at a better price than I could find by myself. Excellent service.

April 8, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Nick,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Good service and more options

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Ram,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Mike from Cheers very accommodative and…

Mike from Cheers very accommodative and offered right suggestions - highly recommended - great advice Dr Asoke Melb

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rocky,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Really helpful by processing the…

Really helpful by processing the tickets from Prince. Thank you for your time and cooperation.

April 10, 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rajendra,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

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