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Chefs Flavours Reviews 492

•
TrustScore 5 out of 5

4.8

Flavours, Fragrances and Aroma Supplier
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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many noting that their orders arrived quicker than expected, even for international shipments. People are also very satisfied with the quality of the products, highlighting the excellent flavors and the wide selection available. The overall service, from placing an order to receiving it, is frequently described as outstanding. However, some customers have expressed disappointment regarding the availability of certain flavors, mentioning that some previously ordered items are no longer stocked. A few other people also felt that the taste of some "new and improved" flavors did not match the original recipes, leading to a less satisfying experience.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and speedy... See more

Product

Customers had positive experiences with product, consistently praising the quality and variety. Many... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the superb concentrates and... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and quick service,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the fast processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!

Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

DPD never tried to deliver

You did everything perfect, the problem is DPD, the driver never came to my home, he just got the parcel to DPD pick up locker. I know the parcel was heavy and it's difficult to stop in front of my house, but....

January 6, 2026
Rated 5 out of 5 stars

Fast delivery

October 23, 2025
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Reply from Chefs Flavours

Thanks for your great review, April! We hope you enjoy your products

- Lucy

Rated 3 out of 5 stars

Greatly reduced selection has sadly left me shopping elsewhere most of the time

Greatly reduced selection has left me ordering very little from here now. I only use chefs for a few flavours I can't get elsewhere. Aside from that, other retailers have a much greater selection now. I tried to stay loyal to chefs, but it became impossible.

October 20, 2025
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Reply from Chefs Flavours

Hi Sam, thanks for your review. Please drop us an email on customerservice@chefsflavours.co.uk and we will be more than happy to see if we can locate any additional flavours for you.

- Lucy

Rated 5 out of 5 stars

Quality products and excellent service

The quality of products is high, selling leading brands, courteous and professional customer service.

October 13, 2025
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Reply from Chefs Flavours

Thank you for your great review! We hope you love your products

- Lucy

Rated 5 out of 5 stars

Very Impressed!

First Order – Very Impressed!

I placed my first order with Chefs Flavours on October 9th, and I’m really impressed with how fast the package arrived. Everything was well packed and arrived in perfect condition. The shipping speed exceeded my expectations, especially for an international order.

Great experience overall — I’ll definitely order again!

October 22, 2025
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Reply from Chefs Flavours

Thanks for your great review! We hope you enjoy your products. Happy vaping!

- Lucy

Rated 5 out of 5 stars

Well packed

Excellent service, very fast delivery and well packed.

October 22, 2025
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Reply from Chefs Flavours

Thank you for your great review, we hope you enjoy your products!

- Lucy

Rated 5 out of 5 stars

Great service

I am a regular Customer & find the service excellent,
unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases.
The juices are always excellent value for money
and delivery is fast.
My orders travel quite a distance and the packaging is curcial to their safe arrival - this is never an issue, packing is always very good ensuring that everything arrives in top condition.
Top manufacturer at great prices.

September 29, 2025
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Reply from Chefs Flavours

Thanks so much for this great review, Nigel! We're so happy to hear you've loved ordering with us :)
- Megan

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