Chefs Plate Reviews 10,302

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the convenience of meal preparation, the variety of meal ideas, and the generally good quality of ingredients. Many find the prices reasonable, especially with initial deals, and enjoy the portion sizes. The meals are often described as delicious, easy to make, and a good way to try new recipes. However, some people were dissatisfied with certain aspects. Issues mentioned include vegetables arriving frozen or damaged, and some ingredients not being fresh or even moldy. There are also concerns about delivery, with some experiencing delays, packages arriving wet, or issues with courier services. A few customers felt the recipes were repetitive, lacked flavor, or that the suggested preparation times were inaccurate. Some also noted that the value for money decreased after initial promotions, and that certain meals had additional costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the meals for being... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the great quality, fresh ingredients, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers appreciate fast,... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the price reasonable, citing good portions,... See more

Order

Customers had ambiguous experiences with order. While some reviewers enjoyed ordering and looked forward to... See more

Based on these reviews

Rated 4 out of 5 stars

I like the ease of meal preparation.The recipies are a little too simplistic possibly, but they taste good. My biggest wish is that they would add more vegetables within each portion . I often feel I... See more

Company replied

Rated 4 out of 5 stars

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesti... See more

Company replied

Rated 4 out of 5 stars

There are many menu options and being able to change how many meals and how many a week I get is helpful. Good portion sizes. Due to cold weather though my delivery came to me partially frozen (pota... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not ord... See more

Company replied


Company details

  1. #4 of 4 best companies in Online Food Ordering Service
  2. #6 of 6 best companies in Food Products Supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Sinew and bones

Chicken tenders had bones and sinew throughout them. Was not impressed. Will definitely not buy anymore from them.

March 3, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 4 out of 5 stars

I really enjoy the many choices of…

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not order in the winter because past experience has been that veggies arrive frozen even when I'm home to receive the package. Regardless I recently suggested Chefs Plate to a friend who had lost interest in cooking. She has signed up and I'm hoping your meals will keep her cooking and eating healthy. She is a senior so I hope the portions work for her.

February 22, 2026
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 3 out of 5 stars

They have improved in the last little…

They have improved in the last little while. There needs to be more calerie conscience recipes and low carb

February 28, 2026
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 3 out of 5 stars

Great meals , but some rotten veggies and meat

This is my third time signing up and trying chefs plate again , I had high hopes as it had been 2 years since I last ordered. I was very impressed with the amount if meals you can now chose from as that was an issue before but that has definitely improved ! On the other hand the other two times I was a reoccurring customer my vegetables and sometimes meats were rotten. After ordering about 15 boxes now , about half of them have all had bad veggies and some meat. Not a good experience in that area as I am left with trying to find something else to cook very last minute for my large family. Otherwise the meals and choice of meals are great!

December 11, 2025
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.

Rated 3 out of 5 stars

nice layered flavors; not enough veg, or quality

I liked the layered flavors. Each recipe has some variety and interest.

I do not like the quality of meat. The vegetable portions are too small per serving. It’s not a real serving of vegetables for a meal.

February 28, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 3 out of 5 stars

Some of the food is arriving with the…

Some of the food is arriving with the vegetables frozen. I've also had potatoes arrive with black spots throughout and unusable.

February 14, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.❤️

Rated 5 out of 5 stars

New experience We’ve never tried this before- but it…

We’ve never tried this before- but it has been a wonderful experience so far. Meals arrived in time- and they are really good- easy to make and some new ideas for meals.

February 28, 2026
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Reply from Chefs Plate

We're happy to hear that you're having a wonderful experience with our meals! It's great to know that the meals are easy to make and provide new ideas. Thanks for your feedback.

Rated 4 out of 5 stars

I like the diversité of the menu and…

I like the diversité of the menu and the fact all ingrédients are already count. It a really helpful when i come back from work and don t havé to think about if i miss something.
On the web site, i would appreciate having my favorites meals somewhere and be able to chose them when i want.

October 9, 2025
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Reply from Chefs Plate

We're happy to hear that you appreciate the menu's diversity and pre-counted ingredients! Thank you for the suggestion about a favorite meals option on our website; we'll consider this for future improvements.

Rated 2 out of 5 stars

Whatever you do read the fine print. References to free meals or inexpensive meals are not what the appear on their face to be.

Their marketing and co-promotions (like "free meals" with concert ticket purchase should not be taken at face value.

The meals themselves are pretty good although takes longer to prepare than advertised.

And remember this is a subscription. The first week they took the advertised 39... I thought I was getting 3 weeks of that. But 2nd week was 3 times that.

Use paypal... you can cancel subscription payment easily. Not so easy if you give credit card info.

February 21, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to clarify our promotional offer that was redeemed. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.

Rated 5 out of 5 stars

Very good

Very good !!

February 23, 2026
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Reply from Chefs Plate

Thanks for the review. We're here to take the stress out of cooking! So happy to hear you're loving Chefs Plate! ❤️

Rated 5 out of 5 stars

Up to my standard

February 27, 2026
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Reply from Chefs Plate

We appreciate your feedback and are happy we met your expectations; thank you for sharing your experience with us.

Rated 4 out of 5 stars

Love the recipes and ease of making…

Love the recipes and ease of making them with the provided ingredients, would love gluten free and dairy free options though for dietary reasons

February 1, 2026
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 3 out of 5 stars

Portions just not enough

February 21, 2026
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 3 out of 5 stars

Food expired shortly after receiving…

Food expired shortly after receiving it, 3 of the 4 meals expired 3 days after Gett ng my box so I was forced to cook on days I wasn't planning on cooking,

February 22, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 1 out of 5 stars

Terrible value for money.

Terrible value for money.
Too labour intensive.
Too many pots, pans required
No sides
Don’t sign up or they will keep sending even after cancelation

February 21, 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 1 out of 5 stars

All of the ads I saw gave me the idea…

All of the ads I saw gave me the idea that all the meal had already been cooked. I can go out and buy this stuff at the market. Pick what I want and the amount. I am 82 years young I was hopping to spend less time shopping, cooking and cleaning up.

February 21, 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We do not delivery ready to heat meals, rather we plan, prep, and deliver delicious recipes and high-quality ingredients so you can enjoy home-cooked meals! We're here to help you in kitchen! We appreciate you taking the time to share your review. We’d really like the chance to help you manage your account as we are auto-renewing weekly subscription service. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help you manage your account. ❤️

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