Chefs Plate Reviews 10,302

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the convenience of meal preparation, the variety of meal ideas, and the generally good quality of ingredients. Many find the prices reasonable, especially with initial deals, and enjoy the portion sizes. The meals are often described as delicious, easy to make, and a good way to try new recipes. However, some people were dissatisfied with certain aspects. Issues mentioned include vegetables arriving frozen or damaged, and some ingredients not being fresh or even moldy. There are also concerns about delivery, with some experiencing delays, packages arriving wet, or issues with courier services. A few customers felt the recipes were repetitive, lacked flavor, or that the suggested preparation times were inaccurate. Some also noted that the value for money decreased after initial promotions, and that certain meals had additional costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the meals for being... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the great quality, fresh ingredients, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers appreciate fast,... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the price reasonable, citing good portions,... See more

Order

Customers had ambiguous experiences with order. While some reviewers enjoyed ordering and looked forward to... See more

Based on these reviews

Rated 4 out of 5 stars

I like the ease of meal preparation.The recipies are a little too simplistic possibly, but they taste good. My biggest wish is that they would add more vegetables within each portion . I often feel I... See more

Company replied

Rated 4 out of 5 stars

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesti... See more

Company replied

Rated 4 out of 5 stars

There are many menu options and being able to change how many meals and how many a week I get is helpful. Good portion sizes. Due to cold weather though my delivery came to me partially frozen (pota... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not ord... See more

Company replied


Company details

  1. #4 of 4 best companies in Online Food Ordering Service
  2. #6 of 6 best companies in Food Products Supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Chef's Plate - after one year

I have been ordering from Chef's Plate for about a year now. Although I enjoy the convenience, I do find the recipes to be repetitive ... same spicing, same vegetables (spinach, carrots). Overall, I am satisfied.

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for conquering the kitchen with Chefs Plate! We appreciate your feedback on our recipes and we will be sure to pass it along to our culinary team! ❤️

Rated 5 out of 5 stars

We love chef's plate

We love chef's plate. It's always delicious simple to make and healthy with lots of veggies.

February 1, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for conquering the kitchen with Chefs Plate! ❤️

Rated 5 out of 5 stars

The food is incredibly tasty!

The food is incredibly tasty!
I feel confident enough to invite anyone and make any of your meals because I know they will always be successful.
The instructions are clear.

February 1, 2026
Chefs Plate logo

Reply from Chefs Plate

Thankyou for sharing your experience with us and for conquering the kitchen with Chefs Plate! ❤️

Rated 2 out of 5 stars
Chefs Plate logo

Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 5 out of 5 stars

All round goodness

Tasty dishes, easy to prepare, no waste

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! We love to hear this! So happy to hear you are enjoying Chefs Plate. ❤️

Rated 5 out of 5 stars

New flavours and More Fun

We decided to try to taste some new flavours and this was a quick and simple way to accomplish that idea. But the best thing was working together which was enjoyable and easy.

February 5, 2026
Unprompted review
Chefs Plate logo

Reply from Chefs Plate

We're here to take the stress out of cooking! So happy you're loving Chefs Plate. ❤️

Rated 1 out of 5 stars

Some food was bad.

January 20, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! Your feedback will be shared with our team as we work to improve our service, and we hope you’ll consider giving us the opportunity to serve you again in the future. ❤️

Rated 3 out of 5 stars

Worth it

The quality of the ingredients being sent is surprisingly high, and the meals have been nothing but awesome.

However, your support/complaint system is very lacking. I tried to report issues with my most recent delivery, but the site makes it near impossible to.

Also, using FedEx as a courier is awful. They keep screwing my delivery up.

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 5 out of 5 stars

It was great from the packaging to the…

It was great from the packaging to the food itself. I've got nothing negative at all to say. I think its a great company and plan to keep on using it.

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

We're here to take the stress out of cooking! So happy you're loving Chefs Plate. ❤️

Rated 1 out of 5 stars

Taking payments without consent

So I was inquiring about Chefs plate and had to enter my payment information to view the menu, but I never clicked confirm payment as I was just seeing what my options were. Almost two weeks later, I had a box outside my door from this company. I never realized I received a confirmation saying the money was taken from my account a few days prior, as it shouldn't have been. Then a week later, I got 3 random meals I never even chose and got charged for them as well. I don't have much money so these unexpected payments caused another payment to bounce which put me out even more. On the bright side, the food itself was delicious.. I just don't like how any of this happened.

January 24, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! Please note, Chefs Plate is a weekly subscription service, which means that orders are automatically processed once your account is activated. You can skip deliveries or cancel at any time prior to the cancellation deadline which is 4 days prior to your delivery at 11:59 PM PST.

If meal selections are not made, we will send you a chef selection of our most popular meals available based on any meal preferences indicated on your account.

If you have any further questions, please give us a call at 1-833-608-0883 or send us a DM on our social media channels. We’re available 24/7 via chat and will be happy to assist you. ❤️

Rated 3 out of 5 stars

Delicious but more veg options please

The food so far has been very delicious, but I wish there were more vegetarian options, especially ones that aren't rice-based. I ended up getting two dishes twice because the veg options are so limited and the rice-and-beans options aren't worth the money. I can put together rice and bean dishes easily myself from shelf-stable ingredients I already own for way cheaper... that's not why I want these boxes.

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 5 out of 5 stars

Food was fresh and delicious

Food was fresh and delicious. Preparation menu was exact easy to follow.

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! We love to hear this! So happy to hear you are enjoying Chefs Plate. ❤️

Rated 3 out of 5 stars

Always good except this week


Timing of delivery is always good, but this past week, I had three meals delivered. two of the meals contained potatoes as a significant part of the meal, and in both cases the potatoes were completely black inside and I didn't make the meals. Very disappointed.

February 2, 2026
Chefs Plate logo

Reply from Chefs Plate

Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.

If you have any further questions, please give us a call at 1-833-608-0883 or send us a DM on our social media channels. We’re available 24/7 via chat and will be happy to assist you. ❤️

Rated 1 out of 5 stars

I haven't got delivered a single box…

I haven't got delivered a single box yet. One said it was delivered and wasnt. The second one just hasn't came at all and says they its still on the way and its thursday! When the box is supossed to come on Monday. Do better please

January 26, 2026
Chefs Plate logo

Reply from Chefs Plate

Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.

If you have any further questions, please give us a call at 1-833-608-0883 or send us a DM on our social media channels. We’re available 24/7 via chat and will be happy to assist you. ❤️

Rated 5 out of 5 stars

Quick easy and delicious

Quick easy and delicious, I always keep the recipes to make again

January 27, 2026
Unprompted review
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 2 out of 5 stars

Some of the meat was bad

Some of the meat was bad when I got the package. Instead of sending me new meat I required for meals I got a credit… which doesn’t help me have meals this week.

February 2, 2026
Chefs Plate logo

Reply from Chefs Plate

hank you for your review. We’re sorry to hear that your recent experience. Your feedback will be shared with our team as we work to improve our service.❤️

Rated 3 out of 5 stars

Missing Key Information

Normally Chef's Plate is really good, but today we started cooking one of the meals we ordered, and the recipe card did not state what oven temperature we needed to cook our meal. I checkef online and the recipe didn't say it there either. I called support and they told me they couldn't find the temperature and to just try to cook it without burning it. I am not happy with this unhelpful response and am unsure if I will order again.

January 20, 2026
Chefs Plate logo

Reply from Chefs Plate

Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right.

Our team will be reaching out directly to follow up and see how we can better assist you.❤️

Rated 5 out of 5 stars

There are multiple choices on the menu…

There are multiple choices on the menu and they keep the prices reasonable. The portions are good, many times leaving extra for a follow up lunch.

January 27, 2026
Chefs Plate logo

Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 4 out of 5 stars

Good food

The recipe were much better then other similar service! Great variety and everything was well explained and made sens.

January 24, 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for sharing your experience with us! We can't wait for you to enjoy more of our delicious recipes! ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look