ChefSupplies.ca Reviews 358

Purchased a pizza oven cover and told it would be delivered in 2-3 days??!?!...then over a week later I needed to pick it up at the warehouse and still had to wait over 1/2 hr to receive it as the warehouse staff didn't know where it was. Poor communication and delivery options.

This Zwilling meat cleaver has just the right weight and grip for our meat prep.

Demeyere! I have been purchasing this brand for years & found it to be exceptional in cooking, cleaning, handling, & appearance. Much better than the popular American brand competition. Although similar in appearance & materials used, the manufacturing design is superior in many ways. One detail being, no rivets used as a potential for grime build up. For me, details count.

Fair price, quick shipping, items arrived in perfect condition.

I placed an order early April, two weeks later I got contacted by some Jenny from customer service, saying my items were found in Spain, and it would cost 700$ extra to get them shipped to my address, my itmes appeard available and ready to ship in 2 or 3 days, I told her I was not going to pay that amount, it was more than the double of the total of my invoice. She hung up and automaticly canceled the order.

We ordered a Kool.It fridge and it arrived on time and intact...very well packed and we love it

Great sale on a great knife, easy ordering, shipped fast.

Fanastic knife block . The weight and sharpness and effciency of the knives are perfect . Easy to work with and are a great addtion to a kitchen . The easy of oridering and quick delivery from ChefSupplies.ca was top class.

Great service. Order came very quickly.
My Mockmill 100 is great!!!

I am very satisfy of my experience on ChefSupplies. It was easy to buy some items and I recommend. Best regards

The product is excellent as expected.

Shipping is fast, beyond expectations :)

Customer service was great with pre-purchase questions/answers. Product was delivered quickly, and performed every bit as well as the description.

I was able to order a specific pan that was sold out everywhere else. Delivered in less than a week.

Thank you!

Excellent product. Great service.

High-quality boards, look great after being oiled.

Well we finally received the pizza prep table took a little while but my staff said to give it 5 stars after we had it all ready to go

Scam website. Advertises items as "instock and ships today". Promises "your order ships today... or its free!". My order didn't ship for 3 days the customer service refused to honour their guarantee. It's a shame when you try to support a canadian business and they turn out to be a shady fly by night operation. This is not a legitimate business.

Their website listed a product as "In Stock" (it is a Canadian website that ships from Canada). After charging the full amount (>$2000) to my credit card I received an email saying it would, in fact, be shipping from the States. They gave a lead time of 8 weeks and also want an additional 25% for tariffs (even though this product category is not subject to the 25% tariffs imposed by the Canadian gov't). Complete fraud.

I recently purchased the Louis Tellier - ALPAGE® Signatures 120V Original Raclette Machine, and I am pleased with the product itself; it is of good quality and performs well. However, my experience with the delivery was disappointing. The initial promise of a 3 to 4 day delivery turned into 8 days. Additionally, I made three calls for follow-up, but I received no response or support regarding the delay. Ultimately, I had to reach out to the manufacturer directly to get the answers I needed. While I am happy with the raclette machine, the lack of communication and delayed delivery were frustrating.

The product was not well wrapped in the box and broke during delivery. The item is now out of stock and there is no ETA for a replacement.