Communication poor. No email confirming order and deliver dates. They have emailed for feedback before we have even received the delivery, which was ordered a week ago, with delivery paid for.
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Great communication and products, I’d ordered the wrong size chef whites and emailed to see the best way to fix this, literally the next morning my new whites in the new size and a returns bag was a... See more
Outstanding service. A great range of styles and colours with a sizing chart that meant I could order the correct size without having to guess. Arrived quickly and packaged really well. Great quality... See more
Company replied
The service was very attentive and the delivery arrive very fast.. the jackets looks stunning fit perfectly the size it feel very light when wearing them.
Company details
Written by the company
We supply leading chefs with high-quality chef jackets, chef trousers, shoes & aprons. We are proud to supply premium brands including: *Chaud Devant *Giblors *Lafont *Oliver Harvey *Nordways. When you look your best, you perform your best!
Contact info
20 Hunstanton Close, ME8 8RL, Rainham, United Kingdom
- info@chefswardrobe.co.uk
- chefswardrobe.co.uk
4.1
Great
44 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Communication poor
Communication poor. No email confirming order and deliver dates.
They have emailed for feedback before we have even received the delivery, which was ordered a week ago, with delivery paid for.
March 28, 2026
Excellent service and brilliant…
Excellent service and brilliant products. I will definitely be using again and fully recommend this business.
March 17, 2026
Super quality from Lafont and…
Super quality from Lafont and excellently supplied by Kat @chefswardrobe
November 18, 2025
Great communication and products
Great communication and products,
I’d ordered the wrong size chef whites and emailed to see the best way to fix this, literally the next morning my new whites in the new size and a returns bag was at my door. Not many companies with customer service like this these days, it’s rare and great to see!
October 6, 2025
Unprompted review
I still haven’t received my order
I still haven’t received my order. I’ve phoned and left messages but never heard back. I do not recommend.
September 29, 2025
Reply from Chefs Wardrobe
Hi Helen,
Thank you for providing us with feedback. I’ve directly messaged you as soon as I’ve seen this as I was not aware that there was an issue.
We take our customer service very seriously and I’m sorry that you’ve been let down on this occasion. Hopefully we can get this resolved for you quickly.
Kat @ Chefs Wardrobe
Everything was good except I was sent 1…
Everything was good except I was sent 1 long sleeve jacket out of 5 when I ordered 5 short sleeves.
September 2, 2025
Reply from Chefs Wardrobe
Thank you! We hope to see you again soon!
Night and day customer experience!
After my previous experience as a 5 star experience at that i returned with a larger order and expected great things again! Unfortunately this has not been the case this time around. Half of my initial order was processed and was given a written note in the packaging saying a 2 week further wait for the rest (somewhat of a inconvenience but was happy to wait) but after 2 weeks I had no further update as to which I had chased up a update which I was told they were waiting for an update! So I gave a further week and abit to no avail then after 2 emails asking for a update I was told I'd be waiting another week or so for the supplier to provide the goods! Seeing as I already paid for my items and the only resolution provided was either put up or cancel the order and have a refund. I can't help but feel my experiences have been night and day.
June 8, 2025
Reply from Chefs Wardrobe
Hi Josh,
Thank you for your feedback and I'm really sorry that you didn't get the same experience as before. We do take our customer service very seriously but unfortunately we have let you down on this occasion. I can see from the date your review was posted that your trousers were dispatched on the same day and we had provided you a refund for 1 pair of the trousers by way of apology as we were aware that you had been waiting a while for them.
Your candid feedback on communication has been taken on board and we are looking at ways to improve on this going forward.
Thank you for taking the time to leave us a review, as these always help us to get better and grow.
Excellent quality and fit of chef…
Excellent quality and fit of chef whites.
Delivery arrived on time.
May 24, 2025
Always a great quick service have…
Always a great quick service have ordered from them twice now great company.🙏🏻👏🏻👏🏻👍
March 28, 2025
Great service
Great service, quality products and customer service on point! Will buy from here again.
February 28, 2025
Amazing service and quality products
Amazing service and quality products. Will definitely be using again soon!
February 12, 2025
Great quality chef white jacket
Great quality chef white jacket, with quick delivery and good communication. Will definitely purchase from the website again.
December 13, 2024
I ordered chefs jacket with them
I ordered chefs jacket with them, quality was great and delivered to my location as well. I recommend there products and affordable, with quality
November 12, 2024
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