0 comms, sending items out late, doesnt respond to customer enquires. Only decides to bother when its too late and you've contacted your bank. Worst company I've had to deal with so far in the skinca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chelleon have to be the cheapest Environ stockists around. I have used Environ skincare for 5yrs and have always paid top rate ‘salon’ prices until I found Chelleon (Online), I have never even looked... See more
Always had great service on the phone and now the website makes ordering even easier. Website means you can see the wide range of products on offer, but its also reassuring to know I can always ca... See more
Very poor communication from this company. I would avoid at all costs. I sent back a few items to return as they were unsuitable for me. They were all boxed as they were make up. I opened the boxes to... See more
Company replied
Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
2.8
Average
424 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always incredible service
Always incredible service, I have been ordering from Chelleon for over a year and the customer service and product availability has always been amazing. Highly recommend
November 1, 2020
Very quick and efficient service!
November 1, 2020
Chelleon are super efficient
Chelleon are super efficient, informative and helpful. Great products.
October 15, 2020
Amazing hassle free service ⭐️⭐️⭐️⭐️⭐️
October 15, 2020
As always super service
As always super service - first time ordering online rather than by phone - processed smoothly and kept informed of despatch.
October 14, 2020
Excellent service
Excellent service. After placing my order and receiving an acknowledgment my order was processed immediately late Friday afternoon. I took delivery Monday a.m. with shipping advice from Royal Mail. Very pleased and would certainly use again. Products are excellent. Thankyou.
October 5, 2020
Unprompted review
Excellent Service
Great communication and priced competitively. Arrived the next day.
October 4, 2020
Unprompted review
Reply from Chelleon
Dear Karen, thank you very much for your review, it is greatly appreciated. Kindest Regards, all from the Chelleon Team
First time I ordered from this business…
First time I ordered from this business and wasn't disappointed. I had a few questions about the product, which were answered swiftly. I then received the product within 2 days and really satisfied with the product and the service.
October 4, 2020
Unprompted review
Reply from Chelleon
Many thanks Smila! We try our best and it means a lot to us all when we receive such a lovely review. Warm regards from the Chelleon Team
Fabulous advice and efficient service
Fabulous advice and efficient service. My go to for Environ and Advanced Nutrition Programme
October 4, 2020
Unprompted review
Reply from Chelleon
Thank you so very much for your wonderful review Melanie!! We all got big smiles on our faces! Thank you so much again. Best wishes from us all
The products are amazing and the…
The products are amazing and the service is second to none!
I can place an order one day and receive it within 2 days! It is excellent especially in current crisis! Thank you
October 4, 2020
Unprompted review
Reply from Chelleon
Many thanks for your lovely review Janette, it is always greatly appreciated to hear a lovely review. Best wishes from all the Chelleon Team
Reply from Chelleon
Thank you so much for your review Sarah, we really do appreciate it. Kindest regards from us all
So excited to know that I can buy…
So excited to know that I can buy Environ products on line now.
Excellent service and easy to order.
My only disappointment was not being able to buy a larger size moisturiser.
October 4, 2020
Unprompted review
Reply from Chelleon
Thank you Julie for taking the time to write a lovely review. We were all in stitches at the "larger size moisturiser' :-))
Great service.
October 4, 2020
Unprompted review
Reply from Chelleon
Thank you so much!! Kindest regards, The Chelleon Team
Great service and speedy delivery
Great service and speedy delivery. Thank you.
August 15, 2020
Unprompted review
Highly Recommended!
Fantastic service! Fast and friendly. Definitely recommend.
August 8, 2020
Unprompted review
Super quick!
I was really impressed how quickly my order arrived, particularly in the current climate.
I always receive excellent communication on the state of my order too.
August 3, 2020
Unprompted review
Amazing company
Fast delivery, knowledgable and will only use Chelleon for my environ
August 1, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.