0 comms, sending items out late, doesnt respond to customer enquires. Only decides to bother when its too late and you've contacted your bank. Worst company I've had to deal with so far in the skinca... See more
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Chelleon have to be the cheapest Environ stockists around. I have used Environ skincare for 5yrs and have always paid top rate ‘salon’ prices until I found Chelleon (Online), I have never even looked... See more
Always had great service on the phone and now the website makes ordering even easier. Website means you can see the wide range of products on offer, but its also reassuring to know I can always ca... See more
Very poor communication from this company. I would avoid at all costs. I sent back a few items to return as they were unsuitable for me. They were all boxed as they were make up. I opened the boxes to... See more
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Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent All Around
Excellent All Around - Definitely 5* Worthy
From the experience of ordering, to sorting out a shipping address issue, Chelleon Limited were amazing.
Their professionalism ensured the correct address sorted out, I received a refund owing in lightening time and my products arrived in Spain in less than a week.
Wonderful and muchos gracias team Chelleon.
Great service and speedy delivery!
Great pricing and fast delivery
Amazing products and amazing service.
Excellent customer service very quick…
Excellent customer service very quick delivery even in a pandemic!
Easy to use website and prompt delivery.
Always a great service…
Always a great service. The delivery could be a little quicker but that’s a minor issue. Thanks again.
Quality products
Pleased with my environ product and the prices are cheaper than in a salon. Easy to order and item delivered in 3-5 days.
Great products from a trust worthy source.
Always had great service on the phone and now the website makes ordering even easier.
Website means you can see the wide range
of products on offer, but its also reassuring to know I can always call and get sound advice from the dedicated team who are always friendly and knowledgeable.
Payment was straight forward. Delivery was quick.
I've found the service offered to be…
I've found the service offered to be quick, polite and efficient and keenly priced products. No hesitation in recommending Chellon, hence 5 star rating.
Fantastic customer service
Fantastic customer service, easy to order and arrived when expected thank you
Delivery in time -excellent service
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