chelseacrew.com Reviews 3

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

Terrible customer service

I purchased the Gatsby shoes for an event that got canceled. The shoes are unworn but Chelsea Crew refused my return. Horrible customer service ensures that I will never return.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Such elegant selections!

Such elegant selections! The quality definitely holds up over the years and I love the unique collection. Most of my shoes have been from this brand.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Risk that paid off...

I couldn't find any reviews of this company, so I knew I was taking a risk in ordering. I purchased 3 pairs of shoes, all of which fit. The quality is mid range, but I think that they'll hold up really nicely. Very nice selection of both vintage inspired and contemporary. I plan to order again.

November 10, 2022
Unprompted review

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