Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great range of products at very keen prices. Once ordered the line of combination was clear and consume. The delivery was remarkable quick. The best part was opening my order and being blown away by t... See more
Company replied
I have bought radiators from Chelsea Supplies before and they are excellent products. This buy was for my son's new home and he is replacing all radiators in his house, so I recommended this supplier... See more
Company replied
I had a small issue with delivery of my parcel. Got into contact with them and they were very helpful and made sure to fix my problem as soon as possible. Once the sample arrived, I was very happy wit... See more
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Company details
Written by the company
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Contact info
Bridgeman Court, BL2 1DZ, Bolton, United Kingdom
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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First time we have used Chelsea…
First time we have used Chelsea Supplies very impressive service, quick delivery and radiator is perfect 👌
Wouldn't hesitate to use again!
June 11, 2026
Unprompted review
Reply from Chelsea Supplies
Dear Lloyd,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Love our radiator . Superb finish Wonderful service. Thank you
From the start to finish, the service has been perfect, our radiator is perfect and so smart for our living room. We will recommend this lovely company to everyone. Thank you
June 10, 2026
Reply from Chelsea Supplies
Dear Martin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Quick despatch, unhelpful delivery person
Quick despatch, but only one delivery person, meaning the item was too heavy to be carried downstairs where it was needed. Another radiator company, Victorian Plumbing, deliver with 2 drivers and will carry the radiator wherever needed.
June 10, 2026
Reply from Chelsea Supplies
Hi John,
Thank you for your 4‑star review — we really appreciate you taking the time to share your experience.
We’re pleased to hear your order was dispatched quickly, though we’re sorry to learn the delivery wasn’t as convenient as you’d hoped. As a ground‑floor delivery service, our couriers are only able to deliver items to the ground floor.
Your feedback is genuinely helpful, and we’ll be reviewing this.
If there’s anything else we can help with, please feel free to get in touch.
Kind regards,
Chelsea Supplies
Issue with radiator. No response from Chelsea Supplies
I contacted Chelsea Supplies on their website to let them know that one of the radiators they delivered was chipped so the paint has come off. I offered to send a photo as support but I never received a reply. They get one star because the radiators look well made. However, as a warning, they are a very bright cool white.
January 16, 2026
Reply from Chelsea Supplies
Hi Philippa
Thank you for taking the time to leave a review feedback like yours helps us improve.
Please accept our apologies if you’re unhappy with the service you received; this is not the standard we aim for. We do have a 48‑hour inspection period for checking radiators and reporting any cosmetic issues, which can be done via our email Sales@chelseasupplies.com.
We’ve been unable to locate an email from you, but if you could contact us again, our team will be happy to assist with any queries or concerns.
Thank you,
Chelsea Supplies
They offer free delivery in the uk
They offer free delivery in the uk , I placed an order then because I live in Scotland they wanted £180 delivery order cancelled waste of time
June 9, 2026
Reply from Chelsea Supplies
Hi,
Thank you for taking the time to leave a review feedback like yours helps us grow as a company.
Your address falls within a remote location, and due to the size and weight of our products, delivery to these areas can incur higher courier costs. When an order is outside our standard service area, we must use a third‑party courier, and their rates are unfortunately beyond our control. We contacted you to explain this in more detail.
We hope to offer more cost‑effective delivery options in the future as we continue to grow and improve our service for all customers.
Thank you,
Chelsea Supplies
Easy to order and delivery quick
Easy to order and delivery quick. Only neg was they said they were delivering 7 am but allow an hour for traffic and as we don't live at the property we travelled to meet delivery at 7am , driver phoned after the hour was up 8 am to say he was 40 mins away.
June 9, 2026
Reply from Chelsea Supplies
Hi Karen,
Thank you for your 5‑star review — we really appreciate you taking the time to share your experience.
We’re pleased to hear your order was dispatched quickly, though we’re sorry to learn the delivery wasn’t as convenient as you’d hoped.
Your feedback is genuinely helpful, and we’ll be reviewing this with our delivery team to see where improvements can be made.
If there’s anything else we can help with, please feel free to get in touch.
Kind regards,
Chelsea Supplies
Great communication delivery was on…
Great communication delivery was on time I would use again. Great service
June 9, 2026
Reply from Chelsea Supplies
Dear Paul,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
It was easy to order online
It was easy to order online, and delivery was faster than expected
June 9, 2026
Reply from Chelsea Supplies
Dear Margaret,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great website,good price,good product.I…
Great website,good price,good product.I was kept well informed.Seemless process and delivery as promised.Would use again
June 10, 2026
Unprompted review
Reply from Chelsea Supplies
Dear Ismail,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great company to deal with.
This is the first time we have used Chelsea Supplies. We bought 2 radiators after looking around these seemed to offer a good quality product at a reasonable price. The radiators are not fitted yot as our plumber is busy however the packaging is very good so i cannot forsee any issues. The communication and service was excellent and we will use again.
June 9, 2026
Unprompted review
Reply from Chelsea Supplies
Dear Wayne,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Absolutely beautiful what can I say but…
Absolutely beautiful what can I say but so pleased with purchases will definitely use again thank you so very much for my radiators top marks for delivery and products gorgeous radiators fantastic prices really top quality thanks again x
June 10, 2026
Unprompted review
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Debra,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Good service on time.
June 7, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Mario,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Quality product and company …
Quality product at a very competitive price. Delivery service spot on with great communication and quick and free delivery
May 24, 2026
Reply from Chelsea Supplies
Dear Mike,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Absolutely super company everything as…
Absolutely super company everything as ordered. Kept upto date with delivery date.5*
May 24, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Chelsea supplies had very quick…
Chelsea supplies had very quick correspondence, quick delivery, great products,service is fantastic, couldn't ask for a better service and company. Thankyou so much.will always use this company, recommend highly to anyone.
May 24, 2026
Reply from Chelsea Supplies
Dear Antony ,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Everything smoothly sorted
Everything smoothly sorted, fast delivery and quality radiators
May 17, 2026
Reply from Chelsea Supplies
Dear Andrew,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Delivered on time and a good price
May 21, 2026
Reply from Chelsea Supplies
Dear Christopher,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Had our new vertical radiator installed…
Had our new vertical radiator installed yesterday. It looks terrific. Really good quality for a very reasonable cost. Ordering and delivery was very smooth. I would definitely recommend this company.
June 11, 2026
Unprompted review
Reply from Chelsea Supplies
Hi Jan,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
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