Chelsea Truck Company Reviews 34

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I cannot praise the team at the Chelsea Truck Company enough. Very knowledgeable and helpful and a service second to none. I look forward to doing business again with them.

Company replied

Rated 5 out of 5 stars

great customer service I will definitely buy from you again, I am actually looking to buy something else very soon. I also have 2 other friends that have a Land Rover defender and... See more

Company replied

Rated 1 out of 5 stars

If it was possible to leave a zero star or fully negative review I would. Terrible cars, over sold, over priced, with shody parts, plastic everywhere. Over the last 18 months I bought an expens... See more

Company replied

Rated 5 out of 5 stars

Great advice, coordination and communication from Nikk at Chelsea at from Lee and his team at Bradford. So pleased that this was done with such professionalism and my jeep looks awesome. Brilliant! Th... See more

Company replied

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Car Dealer
  4. Car Equipment Accessories Store
  5. Car Service

About Chelsea Truck Company

Written by the company

A connoisseur of both luxury vehicles and refined design, the Chelsea Truck Company stands proud in providing bespoke design pieces for exceptional individuals since 2013.

Redefining the 'Chelsea Tractor' to purvey a whole new meaning, each truck is subtly enhanced to accentuate its prestige whilst still maintaining its classic style.

Working exclusively with only the finest of iconic trucks, CTC and the KAHN® design house always place sophistication before ostentation, and originality before convention.

Whether you're looking to bring in your existing vehicle to us for a tailored conversion, have a selection of premium parts shipped directly to your location globally, or desire a fully bespoke build crafted from the ground up, Chelsea Truck Co. is here to turn your vision into reality.

From meticulously crafted light alloy wheels and exterior styling elements to complete bespoke leather interiors, every piece we design is a seamless fusion of style and performance. Using only the finest materials and advanced manufacturing techniques, we have proudly set the standard for upgrading and personalising vehicles for over a decade...

With over a decade of expertise in transforming Land Rover Defenders and Jeep Wranglers, Chelsea Truck Co. proudly extends its portfolio with an expansive collection of bespoke styling upgrades for an ever-growing range of vehicles: Land Rover Defender, Jeep Wrangler, Ineos Grenadier, Mercedes-Benz G-Class, and Toyota Land Cruiser.


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

An example of excellence.


I cannot praise the team at the Chelsea Truck Company enough.
Very knowledgeable and helpful and a service second to none.
I look forward to doing business again with them.

March 17, 2026
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you for the fantastic feedback, it’s hugely appreciated.

I’m really pleased to hear that the team looked after you and delivered the level of service we aim for. We take a lot of pride in both our products and how we support our customers, so it’s great to see that come through in your experience.

We look forward to working with you again soon.

Rated 5 out of 5 stars

Amazing service and top quality…

Amazing service and top quality products.

March 17, 2026
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Reply from Chelsea Truck Company

Thank you for taking the time to leave such a great review, it’s really appreciated.

We’re delighted to hear you’re happy with both the service and the quality of the products, that’s exactly what we aim for every time.

If there’s anything else we can help with in the future, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Quick response and great customer…

Quick response and great customer experience

February 5, 2026
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Reply from Chelsea Truck Company

Thank you for your kind words, we really appreciate you taking the time to leave a review.

Providing a quick response and a great customer experience is exactly what we aim for, so it’s great to hear we delivered on that.

We look forward to assisting you again soon.

Rated 5 out of 5 stars

needed a new rim for a trade in

needed a new rim for a trade in
service was 5 stars

December 29, 2025
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Reply from Chelsea Truck Company

Thanks for the 5-star feedback, glad we could sort the new rim quickly and keep the trade-in moving without any headaches. Appreciate you taking the time to leave the review, it genuinely helps.

If you need anything else down the line, you know where we are. 👌

Rated 5 out of 5 stars

The team went above and beyond to…

The team went above and beyond to ensure the product arrived for me the following day.

January 10, 2026
Unprompted review
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Reply from Chelsea Truck Company

Thank you for your kind words.

We’re really pleased the team was able to get everything turned around and delivered to you the very next day. Going the extra mile when it matters is something we take seriously.

We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Fast communication

Fast communication, very professional to deal with. Great to see a company that produces high quality products with great customer care.

December 18, 2025
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Reply from Chelsea Truck Company

Thank you for the great feedback.

We really appreciate you taking the time to highlight both the communication and the quality of our products. Good customer care should be a given, not a bonus, so it’s great to hear that came through.

Thanks again for choosing us and we look forward to helping you again in the future.

Rated 5 out of 5 stars
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thanks so much for the great feedback.

We really appreciate you coming back to us and it’s great to hear you’ve had a consistently positive experience. We look forward to helping again next time.

Rated 5 out of 5 stars

Bought my dream rims (Mondial Retro…

Bought my dream rims (Mondial Retro RS-Forged Light Alloy Wheels) for my Landy 110. Danny was super helpful and great customer service.

December 2, 2025
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Reply from Chelsea Truck Company

Thank you for the great review. We’re really pleased to hear you’re enjoying the Mondial Retro RS-Forged wheels on your 110. They’re a favourite here, so it’s always good to see them go to a home that appreciates them.

Danny will be happy to know he made the process smooth for you. If you ever need anything else for your build, we’re here to help.

Thank you again for choosing us.

Rated 5 out of 5 stars

Above and beyond

Staff pulled out all the stops to get the product to me the next day.

November 12, 2025
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Reply from Chelsea Truck Company

Thank you for the great feedback. The team will be pleased to hear this. We’re glad we could get everything to you the next day and appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Overpriced Plastic

Overpriced Plastic. I didn't realize how expensive it would be to order this part. It was $700 or so online and I ended up paying $1,400 for an ill fitting piece of plastic. The part came in still requiring paint and adaptive hardware to mount. By comparison, I recently ordered a grill and light guards from Plumb/Stark. It came in at the same price but were made from heavy duty metal, that was painted and ready to install. I would never order from this site again.

November 11, 2025
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Reply from Chelsea Truck Company

Thank you for taking the time to leave a review. I am sorry to hear you feel disappointed, although I do want to clarify a few points so the situation is clear for anyone reading.

The product you ordered is supplied exactly as advertised. It does not come painted or with mounting hardware included, and this is stated on the product page before checkout. Our parts are manufactured in a completely different way to the mass-produced metal items you have compared us to, and the pricing reflects that design and production process.

As you are based in the USA, any import duties, taxes or local customs charges are outside of our control. These are standard for international orders and are the responsibility of the recipient.

If the part is not fitting correctly, please contact our customer service team with photos. We will always investigate and support our customers when something is not right.

We appreciate the feedback. If you would like us to look into the fitment issue, we are here to help.

Rated 5 out of 5 stars

outstanding customer service

great customer service

I will definitely buy from you again,

I am actually looking to buy something else very soon.

I also have 2 other friends that have a Land Rover defender and a new Range Rover that are interested in buying some wheels.

prices are a little high since we are in malta and we need to pay stamp duty.

so I would appreciate if you would ever be able to give some good discounts that would be truly appreciated.

Well done .

Kind regards,

happy customer, JJ

November 10, 2025
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Reply from Chelsea Truck Company

Hi JJ,

Thank you for the great review, it means a lot. I’m glad you had a good experience with us and it’s great to hear you’re already looking at your next purchase.

We really appreciate you recommending us to your friends as well. I understand the added costs in Malta can make things feel a bit higher. While we can’t always adjust pricing due to global consistency, feel free to reach out to me directly (kai@kahndesign.com) when you or your friends are ready to order and I’ll see what we can do to support you.

Thanks again for the kind words and for choosing us.

Rated 1 out of 5 stars

Import fees

Not only was the shipping for a hoodie $80. But then I had to pay import fees of $30 once it got here.

October 28, 2025
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Reply from Chelsea Truck Company

Thanks for your message.

The shipping cost you paid was the rate quoted directly by our courier at checkout, so it was fully transparent before you confirmed your order.

As outlined in our terms and conditions, any customs or import duties are the responsibility of the recipient. This is standard practice for international orders and is applied by the destination country’s customs authorities, not by us.

I hope that clarifies things, but please let me know if you’d like a copy of the relevant section from our terms for your reference.

Rated 1 out of 5 stars

Awful experience

Awful experience. Incomplete order sent for parts and after repeatedly e-mailing, no response.

Given the company, the products and the fact I have purchased one of their cars from them, I would expect a lot better service

October 22, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

I’m really sorry to hear about your experience. The item you ordered doesn’t come with a badge as standard, but as a gesture of goodwill we’ve arranged to send one out to you free of charge.

We always aim to deliver the level of service and quality expected from us, and I’m sorry this fell short on this occasion. I hope this helps put things right and restores your confidence in us.

Rated 5 out of 5 stars

Excellent service

Excellent service
Goods received on time
The alloy wheels I purchased were better than expected perfection

October 27, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you Jason, we’re really pleased to hear the wheels exceeded your expectations. It’s great to know you were happy with both the quality and service. We appreciate your support and hope to work with you again soon.

The Chelsea Truck Company Team

Rated 5 out of 5 stars

Great Service

Great communication & Quick efficient service. from Ian Green.

October 21, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you for your kind words. We’re really pleased to hear you were happy with the service and communication from Ian.

— The Chelsea Truck Company Team

Rated 5 out of 5 stars

A star rating

September 22, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Hi Søren,

Thank you for taking the time to leave a rating, it’s very much appreciated.

Best regards,

Rated 5 out of 5 stars

Wheels came in perfect

Wheels came in perfect. Danny reached out to make a smooth transaction. Would recommend them especially for wheels.

September 24, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you for your kind words. We’re really pleased to hear everything arrived perfectly and that Danny was able to make the process smooth for you.

We appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

Lisan was always responsive and the…

Lisan was always responsive and the wheels arrived surprisingly fast.

October 1, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you for your kind review. We're delighted to hear that Lisan provided great service and that your wheels arrived quickly. We truly appreciate your feedback and hope you enjoy your new setup!

The Kahn Design Team

Rated 5 out of 5 stars

Incredible product

Incredible product. Perfect fit. Fast ship.

September 21, 2025
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Reply from Chelsea Truck Company

Hi Robert,

Thank you for your feedback. We’re delighted to hear that you’re happy with the product, the fit, and the speed of delivery. Ian will be pleased to know he helped make your experience a positive one.

We appreciate your support and look forward to assisting you again in the future.

Best regards,

Rated 1 out of 5 stars

The size is totally wrong (xl instead…

The size is totally wrong (xl instead of M)
Sending an email with complain (item picture included) no response whatsoever.
Could it be worst?

September 13, 2025
Chelsea Truck Company logo

Reply from Chelsea Truck Company

Thank you for bringing this to our attention and I sincerely apologise for the mix-up with your order. You are absolutely right, you should have received the correct size straight away and we also should have responded sooner.

We have already dispatched the correct size to you today, free of charge, and you are welcome to keep the XL item as an apology from us.

I hope this goes some way to making up for the inconvenience, and please rest assured we will be tightening our checks to prevent this happening again.

Thank you for your patience and for giving us the chance to put this right.

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