Monarch Independent Chemist Coventry Canley A brilliant little chemist which kept my husband and I going through COVID and onwards. I'm writing this review as I move to another part of the UK an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered and paid for quantity 6 of a product but only quantity 5 were inside the pack when opened. E-mailed the vendor on the day of receipt, over two weeks ago, lodging my complaint but have heard no... See more
Company replied
Arrived within time frame. All products look good. The packaging was the right size for the goods and was actually recycled from some banana shampoo! Love it. Economy and environmental credentials wit... See more
Arrived much faster than expected. This was for an item that I had previously purchased elsewhere, but now seems to be out of stock everywhere, except here, and was cheaper than I had found them befor... See more
Company details
Written by the company
Our pharmacy business has been operating on the High Street for over 75 years and is now run by third generation family. Although we serve our local community through our pharmacy premises in Whitworth, Lancs, in 2014 we set up our award winning multi-channel business and we have a presence on most major online platforms as well our own online pharmacy.
Contact info
Unit G2-G4 Royle Pennine Trading Estate, OL11 3EX, Rochdale, United Kingdom
- 01706854854
- support@chemist.co.uk
- chemist.co.uk
Good service
No response for 24 days! Multiple attempts.
I am waiting on a response from Chemist.co.uk for over 3 WEEKS! What is wrong with their customer service?
I have purchased a product on the website that showed a different picture, cover and ingredients from the one I have got. Have been trying to contact them but I get no reply!

Reply from Chemist.co.uk
carriage charge far too high
I found this company very efficient.
I found this company very efficient. I was unable to obtain the things I wanted to purchase from any of my local chemists but they were delivered easily and promptly.
Good service good value
I will recommend this company
My order arrived on time, as was described and at a competitive price.
Would recommend this company.
Great service well done xx
Very good and prompt delivery
Website very helpful and clear
Website very helpful and clear, would buy again from this site
Arrived within time frame
Arrived within time frame. All products look good. The packaging was the right size for the goods and was actually recycled from some banana shampoo! Love it. Economy and environmental credentials without going OTT.
Very quick and faultless service.
They were really good
They were really good, there was a hold up with delivered not there fault and they resent my package out to me.
Late delivery with excess postage
Product arrived two weeks late and only after I’d paid £6.50 in excess postage.
Oval cotton pads…
The oval cotton pads are the best that I have found. Most disintegrate when used, but these remain in tact and are excellent in product and value Have used on numerous occasions and never had a complaint.
products are all reasonably priced &…
products are all reasonably priced & are quick at posting out to customers i personally can not fault
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







