Chemist2you Reviews 80

TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 4 out of 5 stars

All went smoothly but delivery took an age. Did not know when they were coming. As I'm disabled, I'm in virtually at home everyday except when this delivery company tried to deliver! Then it's a game... See more

Rated 1 out of 5 stars

Placed an order for next day delivery for convenience but needed the medication asap - received an email query against the order from the pharmacist, to which I replied. 24 hours heard nothing and wit... See more

Rated 4 out of 5 stars

Good price and delivered in acceptable timescale (4 days) as not urgent. Deducted a star as the box was somewhat battered and looked like it had been round the warehouse a few times - good job it was... See more

Rated 1 out of 5 stars

Item arrived on time, however since the item was not fit for purpose, I contacted Chemist2you (and sent another chaser) and no one has got back to me for over a week!! I'm sending chaser every alterna... See more

Company details

  1. Online Pharmacy

Written by the company

We are a team of dedicated professionals who provide personal and consistently effective healthcare across the UK in accordance with the guidelines set by the all appropriate NHS and MHRA Guidelines. Chemist2You provides an enormous range of pharmacy products too. Whether you're looking for healthcare aids such as Blood Pressure Monitors, regular Tena Incontinence supplies or other core Pharmacy lines we have you covered. Chemist2You’s expansion to the online platform follows our successful Amazon and E-bay business allowing us to bring our revolutionary care to the nation at our most affordable prices.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

80 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I placed a order on Monday morning

I placed a order on Monday morning, for next day delivery, I've had no email or goods delivered, 3 day's later I called them with my concerns, order hadn't been processed, I have just received a email to say delivery before 10th July, basically 10 day's past order date, absolute shit show, will never use this company again

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

F outrageous

F outrageous, just ordered kids nurofen they charged nearly 50 bucks for a 200ml bottle!!!!! I'll never use this place again

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order if you need urgent medication

Placed an order for next day delivery for convenience but needed the medication asap - received an email query against the order from the pharmacist, to which I replied. 24 hours heard nothing and with no further confirmation so called and was told it would be another 24 hours. Medication was urgent for me - they have my money and I have no medication for my problem. Really poor and no idea when I will get this - would go to a local pharmacy now but can’t afford to pay twice!

October 8, 2024
Unprompted review
Rated 4 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and ordering was straightforward. My parcel arrived very quickly. I would have given 5 stars, but the electric toothbrush I ordered was different to the one that I got. After 2 emails in 2 days I eventually got a reply saying that it was the same toothbrush that was updated.

November 10, 2023
Rated 1 out of 5 stars

Customer support never responds

Item arrived on time, however since the item was not fit for purpose, I contacted Chemist2you (and sent another chaser) and no one has got back to me for over a week!! I'm sending chaser every alternate day now with hope that someone might read and respond with details on how to return and get refund.

September 3, 2023
Rated 2 out of 5 stars

Delivered item not in good condition.

Price of item was great. However, toothpaste item arrived damaged - both the box the toothpaste was in and also the tube of toothpaste inside the box packaging. Photos taken to show condition of item.

June 16, 2023
Rated 4 out of 5 stars

Great price

Great price but packing felt a bit skimpy for a fragile object. Having said that though it arrived in perfect condition.

May 25, 2023
Rated 1 out of 5 stars

Don’t use this Company

Claimed the item was in stock failed to deliver. Provide invalid DPD tracking code. Rescheduled delivery even though it would not be delivered as there was no valid order???
No telephone number

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy. The ordering was easy. Payment too..came withing twice days of ordering.
Well packaged and clear adressed.
Thank you.
Would order again.

March 15, 2023
Rated 4 out of 5 stars

Good, but contact them via Amazon

Fast delivery. Had a problem with broken trays. An email to the orders address on their website elicited no response. However contact via Amazon got an immediate response and reply and replacement trays arrived the next day

March 10, 2023
Unprompted review

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