The cosmetic product I purchased is a very good price and is always a winner. What made this a good experience was the turn around time from ordering to receiving. I ordered the product on Monday and... See more
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Review summary
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Based on these reviews
I have been ordering from Chemist Connect for many years now and they have never let me down on delivery. I feel I can order with confidence which is the number one priority for me when ordering onl... See more
I ordered some perfume and hand cream from Chemist Connect as the price was very competitive. The order arrived within four days and was packaged well. I am very pleased with the service and will... See more
An excellent experience with Chemist Connect - everything from the time of my order to delivery was handled very smoothly and efficiently. Also the delivery of my order was within the timeframe given... See more
Company details
Information provided by various external sources
Pharmacy led health and beauty by experts. Shop from our selected range of health products, medicines, skincare, haircare & makeup. Free delivery and worldwide shipping available.
Contact info
Springtown Road 6, BT48 0LY, Londonderry, United Kingdom
- chemistconnect.com
4.5
Excellent
3K reviews
Replied to 13% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really terrible experience
Really long delays in receiving. Lack of communication & actually made me scared I had purchased from scammers as never used before!
December 15, 2025
Great service and good product
December 2, 2025
Best price by far for what I wanted to…
Best price by far for what I wanted to purchase. Delivery is quick and reliable.
November 28, 2025
Very happy with the service got what I…
Very happy with the service got what I ordered and at a very competitive price.
December 8, 2025
Excellent service
Excellent service. Easy to use website with A1 delivery service …. and you get updates on delivery progress. All in all the service couldn’t be better.
December 10, 2025
Brilliant Product
Easy to buy. Prompt delivery and they have the exact product re commended by my eye specialist.
Very effective eye drops which work everytime when others don't.
December 10, 2025
I use hydrogen peroxide 6% bottles as a…
I use hydrogen peroxide 6% bottles as a tooth whitener.
The bottles I received had an odd taste , not like any peroxide I’d ever used. Also the normal tiny foaming around the gums didn’t happen. It is not fit for purpose. I would like my money back
December 9, 2025
Excellent customer service
Prompt responses to email enquiries; the ordering process is simple and easy to follow; and the goods are delivered within the set time frame. Excellent customer service at each and every stage.
November 26, 2025
Great selection at a competitive price
Great selection at a competitive price. Delivery was well packaged and came on time.
December 2, 2025
Fast and efficient
Easy to use website. Quick attention to my order. Free delivery in just a few days.
December 2, 2025
Everything was sorted out in 24 hours…
Everything was sorted out in 24 hours and delivered efficiently at time given of expected arrival
December 5, 2025
Service top of the class. The reason I keep using Chem Conn is…
The reason I keep using Chem Conn is the top class service provided. They always punctual with delivery and package the goods really well. All in all a great service.
December 5, 2025
Chemist Connect
I have been ordering from Chemist Connect for many years now and they have never let me down on delivery. I feel I can order with confidence which is the number one priority for me when ordering online. Goods have always arrived by the given date.
December 3, 2025
Nice and quick
Nice and quick. Great price. Never heard of them- but service was spot on! 10/10 A+
December 3, 2025
Very happy with my purchase.Thank you.
November 20, 2025
Delivery very slow and not properly tracked.
The ordered goods arrived correctly but it took over a week from when I received an email saying they were with Royal Mail. It said they were tracked but the tracking was pointless as it only told you when it was delivered which you already knew! Tracking usually involves info at several stages and often a predicted window of a few hours when it will be delivered. I emailed you after about 5 days and had a prompt friendly reply. This was my first order with you so I was obviously concerned. In future I will know not to worry about delays
December 1, 2025
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