Cherish Property Reviews 26

Well, haven't had the best experience! Viewed a property, loved it, called the same day and put an offer in. The flat was originally £950 pcm but we (me and a friend) offered £900 which the landlord accepted. So we paid the deposit, completed all the referencing etc, signed an agreement and that was that.
4 days before I was planning to move in, i called up asking if everything was ok because we hadnt heard anything from them, and got told that they were still waiting to hear back from the landlord as another application had been put forward. I was very confused because i was under the impression that by paying a holding deposit means the property was being held for you. Anyway i find out that the reason they allowed the other applicants to apply was because they had offered more money. So, of course, we didn't get the flat. I asked about all the documents we had signed but apparently they were all 'drafts' and meant nothing, "all part of the application process" and didnt mean the property was ours. I asked about the money we had paid and we were told that it will be refunded but I'm feeling sceptical - no money back yet. Absolutely do not recommend, awful communication and lead me on to believe i was going to move in only to be left back at square one in the middle of a pandemic. Thanks for nothing!

It appears my review & other reviews (all negative) have been removed. Appalled with the lack of service we received. No one took our calls, no one actually ever contacted us once with information. We was constantly doing all the chasing to find basic information. They said we was accepted to rent a new build, the new build was no where near ready overall completed wasted 5 months with this company. Actually quite shocking. If this review gets removed I was persistently be checking. Disgrace !! From Claire in management Sophie & Jonathan in lettings with not an ounce of communication skills, terrible all of them.

Have used Cherish Property on numerous occasions over the last 2 years and they have always been very helpful and prompt, brilliant company to deal with, highly recommended.

Brilliant company to work with . Took all my information in to find exactly what I was looking for , would highly recommend cherish. Extremely helpful and easy going staff too

Great company to work with. Communication is excellent and offer smooth management of my properties.

Really an amazing team to work with, Down to Earth, Efficient and Friendly this is exactly how Businesses should work in this day and age,

I would 100% recommend their services to all,