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Cherishthese Reviews 154

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TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting issues such as items not being delivered, or receiving incorrect or defective products. The delivery service was a major point of contention, with numerous complaints about delayed shipments, inaccurate tracking information, and packages being left in unsafe locations. Reviewers also found the customer service to be unhelpful, often characterized by a lack of human interaction and difficulty in resolving issues. Some people were dissatisfied with the product quality, describing items as not matching descriptions or being of poor craftsmanship. However, a minority of people were satisfied with the products, praising items like the Forever Rose necklace and other jewelry for their aesthetic appeal, durability, and sentimental value. These customers also highlighted positive experiences with customer service, noting quick responses and effective resolutions for their concerns.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express satisfaction with the quality and... See more

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Delivery service

Reviewers highlight significant dissatisfaction with delivery services. Many customers report delayed... See more

Customer service

People report negative experiences with customer service. Many reviewers express dissatisfaction, citing... See more

Quality

Reviewers mention ambiguous feedback about quality. Some customers praise the quality, describing items as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I picked up the forever rose 4-leaf clover necklace, and it’s become my lucky charm. It feels dainty but still sturdy enough for daily wear. The packaging was absolutely adorable.

Rated 3 out of 5 stars

Got the Forever linked bracelet from my dad. He said it’s to remind me of our bond, and I actually love it. Feels durable too, not flimsy like some men’s jewelry.

Rated 1 out of 5 stars

It's now January 13th 2026, and we still have not received our delivery. It appears to be stuck on with a Chinese delivery service somewhere, and all attempts to contact them have come up empty. At... See more

Rated 1 out of 5 stars

Still waiting for a refund sent dozens of E mails same generic AI answer sorry for your inconvenience we will sort this out blah blah blah I am. Absolutely fuming that I have been scammed like this wh... See more

Contact info

2.1

Poor

TrustScore 2 out of 5

154 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They don’t explain that it comes from…

They don’t explain that it comes from china first off.. Crap timing, received the package for Mother’s Day almost 10 day late even when laying the extra to have it “expedited”.. messaged the customer service people and explained this was a gift for Mother’s Day to which they replied “hopefully it gets there in time” and it was already 6 days past that date lol so all in all not great.

May 22, 2024
Rated 1 out of 5 stars

Rip off

Ordered a heart box and necklace. Arrived a month late(when I ordered a month early)damaged and missing a necklace. A rep informed me they would send a whole new one, only to send just the necklace(which also took several weeks).

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered Forever rose heart box and…

Ordered Forever rose heart box and additional bracelet on 21st November 2023.
Arrived damaged on 3rd December 2023.
Emailed their support team same day and was asked to send photos of damage which I did and was told replacement damaged parts would be sent out and I am still waiting.
I have followed emails up several times and had no reply.
I have asked for a refund as this was going to be a Christmas present and still with no reply.

December 6, 2023
Unprompted review

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